• Establish and drive the global quality strategy aligned with corporate objectives, regulatory expectations, and risk-based approaches to product development and commercialization. • Develop and lead quality strategy across the product lifecycle (clinical to commercial), ensuring operational excellence, phase-appropriate quality systems, and regulatory compliance. • Represent Quality in strategic discussions and business planning across Technical Operations, Regulatory, and the Executive Leadership Team (ELT). • Serve as quality SME for manufacturing campaigns, CMC strategy, and regulatory submissions (e.g., IND, BLA, supplements). • Lead quality input for QTPP, CQA assessments, control strategies, stability programs, and product specifications.

• Define and own the long-term data architecture and tooling strategy • Establish and enforce canonical KPI definitions and governance processes • Design and implement a repeatable data integration framework • Oversee external data engineering partners • Serve as the primary data partner to executive leadership

Role Description This is a high-impact role focused on growing and deepening Fable’s relationships within our existing customer base. As the Director, Account Management, your job is to identify, create, and close expansion opportunities across customers, affiliates, and business units—while positioning Fable as a long-term strategic partner. This is not a passive account management role; it’s a growth role. You’ll work with some of our most important customers—partnering closely with Customer Success, Sales, and Product—to uncover new opportunities, navigate complex organizations, and drive meaningful business outcomes. If you’re successful, you’ll become a trusted advisor across multiple stakeholders, owning expansion strategy and executing high-value, multi-threaded deals. You’ll be selling into enterprise organizations—working with leaders across UX, Product, Digital, and Accessibility—helping them scale accessibility across teams, regions, and business lines. Responsibilities - Own and execute expansion and cross-sell strategy across existing accounts - Identify and develop opportunities across new business units, affiliates, and geographies - Run high-quality discovery conversations to uncover new use cases and growth opportunities - Partner closely with Customer Success to align on progress, adoption, and expansion timing - Build and maintain multi-threaded relationships across stakeholders and decision-makers - Develop compelling value-based business cases tied to customer outcomes and ROI - Navigate and lead complex, multi-stakeholder deal cycles for expansion opportunities - Accurately forecast and manage a pipeline of expansion revenue - Identify trends across accounts and bring insights back to Sales, Marketing, and Product teams Qualifications - 3+ years of experience in B2B SaaS account management sales with a focus on growth - Proven track record of expanding Enterprise accounts and exceeding revenue targets - Experience managing complex, multi-stakeholder enterprise environments - Strong foundation in value-based selling and discovery - Ability to build and navigate relationships across business units and functions - Experience using modern sales tools and leveraging data and insights to drive account strategy - Bonus: experience or interest in Accessibility, UX, or Digital Experience Benefits - Stock options - Career growth opportunities - Professional development support - Health and dental coverage - And more Accessibility accommodations Fable is an inclusive workplace. If you are facing any accessibility requirements or concerns regarding the hiring process or employment with us, please fill out this form or email us at jobs@makeitfable.com and include the subject line “Accessibility accommodation for QA Automation Engineer job application.” Pay range $250,000 – $300,000 On-target earnings, the salary band is designed to reflect the range of skills and experience needed for the position and is subject to change. The final salary is based on relevant skills, experience, and internal equity. This posting reflects an existing vacancy. Artificial intelligence (AI) tools may be used to support part of the recruitment and selection process. However, all hiring decisions are made by our hiring managers.

Role Description Director of Partnerships, Litigation Support (Remote) - Competitive Compensation + Premium Medical, Dental & Vision Coverage - Ground-floor leadership opportunity – You'll be the first dedicated Director of Partnerships on the Lit Support team, setting the tone, building the playbook, and growing a team around you. - Build and lead a team – Grow, mentor, and shape a high-performing partnerships function with real autonomy and visibility across the org. - Remote-first – with flexible PTO, home office setup, wellness benefits, and a culture that rewards results and supports balance. Qualifications - 5+ years of experience in the legal or litigation support industry, with a focus on customer success, account management, or client services. - Hands-on expertise with court filing and service of process - able to speak to attorneys about these services with authority. - Experience leading webinars and product demos for legal professionals. - Experience in selling or supporting the sale of litigation support services - understanding the full client lifecycle from prospect to ongoing transactions. - Proficient with Slack, Zendesk, and HubSpot (or similar CRM/support tools). - Exceptional communication skills - both written and verbal - with the ability to adapt tone and style to the audience. - A natural connector who builds trust quickly and sustains it over time. Requirements - Ownership of the client relationship – From onboarding to escalation resolution, being the person clients and internal teammates count on to get things done. - Cross-functional and high-visibility role – Partnering closely with Sales, Operations, and the Lit Support team to ensure alignment and movement in the same direction. - Identifying gaps in the client experience and fixing them, designing scalable playbooks that set the foundation for a growing team. - Navigating court filing, service of process, multi-market client needs, and a fast-moving product environment where no two days look the same. Benefits - Stock options included – When Steno grows, you grow. - Premium Medical, Dental, & Vision Coverage – options for you and your family, with 100% of premiums covered for some plans – well above industry benchmarks. - Competitive Total Comp $110,000-$130,000 (including quarterly bonus) – with real growth potential as you make your mark and build something meaningful. Application Information Steno is an equal opportunity employer; we do not discriminate on the basis of characteristics protected by law. Employment decisions are based on qualifications, merit, and business needs. Applicants needing special assistance or accommodations for interviews or website access should contact us at accommodations@steno.com. Information provided to Steno, such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information included in an application, is collected, analyzed, and stored in our system. Steno personnel will always have a steno.com email or contact you via Rippling Recruiting. Background checks are only conducted after an offer is extended. If you haven't received an expected communication, check your spam. Steno uses AI-assisted tools for this role to identify and prioritize candidates whose experience aligns with the role. All hiring decisions are made by our People team.