• Lead Mortenson’s quality system on medium to large projects • Implement Quality Management Plan from start to final acceptance • Establish and lead quality control initiatives and corrective actions • Review project plans for quality requirements • Manage Quality Events, punch list, and Non-Conformance Notices • Resolve issues with/without guidance from Project Manager or Superintendent • Oversee third-party design and testing agencies • Manage subcontracts and suppliers, including quality program reviews • Coach and mentor Field and Project Engineers, manage career development

• Provide field access support services and education to Healthcare Professionals (HCPs), helping to maximize patient access to Company products and accelerate time to treatment. • Communicating with all Specialty Pharmacies (SPs), Closed Door Pharmacies (CDPs) – including Genoa, and Patient-Physician Services (HUB partner) in support of Neurocrine Biosciences marketed products in the U.S. • Building and upholding the integrity of Neurocrine Biosciences pharmacy distribution network by conducting all vetting activities within an assigned geography, including communication of approval, and denial or any subsequent removal from the network. • Provide support & education to all HCP entities on coverage issues for on-label prescriptions for Company products already in process; access support services, processes and forms; education on payer specific coverage issues and Company patient financial support programs. • Subject matter expert on regional and national payer coverage policies & processes. • Work cross-functionally and collaboratively with field sales, network pharmacies, market access, commercial analytics and operations. • Work closely with Payer Marketing, creating material useful in building customers’ awareness of critical coverage requirements. • Ensuring the distribution network is operating at the highest levels of effectiveness by utilizing end-user feedback. • Continuously monitor processes, propose new strategies related to workflow and share best practices with trade leadership on specialty distribution efficiency.

Who We Are Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step. Our Ways of Working Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up. What the Role Is Babylist is looking for a Senior Production Manager to own the full development lifecycle across our Owned Brands portfolio — products we design, develop, and bring to market ourselves. Owned Brands is growing in breadth, complexity, and strategic importance. This role sits at the center of that growth — carrying apparel, textiles, nursery, and storage & organization from concept sign-off through bulk delivery, staying close to products once they're live, and driving the iterations that turn good products into great ones. You'll report to the Director, Owned Brands and partner daily with Design, Merchandising, Planning, and Compliance. Who You Are - You're a seasoned production manager with deep expertise across soft goods — apparel, textiles, and home/nursery categories — and you own the full lifecycle from concept through bulk delivery, not just tasks inside someone else's process - You own a category, not just the work inside one — you set the roadmap, drive the decisions, and are accountable for outcomes when something goes sideways - Experienced managing overseas factory relationships with real accountability — you know the difference between a vendor who's genuinely partnered with you and one who's just telling you what you want to hear - Skilled at leading costing negotiations independently — you've owned the financial conversation with factories, not just supported someone else having it - You see around corners — you're reading signals across a multi-category portfolio before they become escalations, and you're already closing the gap - Fluent across creative and commercial teams — you can talk construction details with a designer and margin with a merchant in the same conversation - Bonus: experience with juvenile products or CPSC compliance requirements - Bonus: experience in a DTC or owned brands environment where you were close to both the product and the business outcome - If you've primarily supported production rather than owned a category end-to-end, this role is a stretch — and not the right stretch for this moment - You're genuinely excited about what AI can do — not just as a concept, but as something you want to get your hands on. At Babylist, every team uses AI daily, and we're looking for people who lean in. How You Will Make An Impact - Development Roadmap — own the full lifecycle across apparel, textiles, nursery, and storage & organization from concept sign-off through bulk delivery - Risk Management — anticipate portfolio risks and close gaps before they require escalation - Production Infrastructure — build the workflows and documentation that make multi-category production scalable as the business grows - Vendor Relationships — own and deepen partnerships across soft goods manufacturers, textile mills, and nursery suppliers - Factory Intelligence — develop deep knowledge of each factory's capabilities and bring that proactively to Design and Merchandising as product opportunity - Costing & Negotiations — lead vendor negotiations and costing analysis in support of financial targets set by Merchandising and the OB Director - Planning Partnership — translate production knowledge into recommendations on ordering, replenishment, and inventory management - Compliance — coordinate with the Compliance team to ensure every product meets applicable safety and regulatory standards About Compensation We use a market-based approach to compensation. The starting salary range for this role is: $128,318 to $153,965 Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity. Why You Will Love Working At Babylist Our Culture - We work with focus and intention, then step away to recharge - We believe in exceptional management and invest in tools and opportunities to connect with colleagues - We build products that positively impact millions of people's lives - AI is intentionally embedded in how we work, create, and scale—supporting innovation and impact Growth & Development - Competitive pay and meaningful opportunities for career advancement - We believe technology and data can solve hard problems - We're committed to career progression and performance-based advancement Compensation & Benefits - Competitive salary with equity and bonus opportunities - Company-paid medical, dental, and vision insurance - Retirement savings plan with company matching and flexible spending accounts - Generous paid parental leave and PTO - Remote work stipend to set up your office - Perks for physical, mental, and emotional health, parenting, childcare, and financial planning Important NoticesRecorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription. Interview Integrity. AI is part of how we work at Babylist — we expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles. Connections at Babylist. If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone. Protect Yourself from Scams. All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email — it's not us. Verify open roles at babylist.com/careers.

Join our Team About this opportunity: As a Service Delivery Manager at Ericsson, you'll hold the central role of steering customer relationships and ensuring superior service delivery. Apart from overseeing the business execution aimed at customer satisfaction, your duties will also encompass environmental, health, and safety performance of deliveries. Fulfilling customer satisfaction, managing the budget, and adhering to Service Level Agreements (SLA) will fall under your purview. Additionally, you'll have the exciting opportunity to actively contribute to our sales processes and identify viable business opportunities working alongside the Account team. What you will do:- Drive the fulfillment to contractual obligations within Customer Support deliveries.- Establish a Service Level Agreement and Procedures Manual in collaboration with the customers.- Act as the owner and driver of escalations, whether from the customer or internal sources.- Effectively monitor deviations in cost and planned budget to ensure margins on contracts.- Provide valuable input for resource dimensioning and competence planning.- Constantly communicate with customers and follow up on critical topics to foster a satisfying relationship.- Gather and share insights about customer's business status, marketing strategies, and competitor relations with delivery and account teams.- Remain updated on CS delivery models, strategies, and Ericsson portfolio while adopting best practices.- Identify and prioritize add-on sales opportunities.- Ensure the compliance of delivery teams to corporate and local Occupational Health and Safety (OHS) regulations, document necessary sections in the SLA, and monitor mandatory training and certifications. The skills you bring:- Contract Lifecycle Management.- Value Creation.- Financial Analysis.- Knowledge Sharing and Collaboration Skills.- Ericsson Portfolio.- Business Acumen.- Sales opportunity creation.- Business Relationship Management.- Sales process.- Data Analysis.- Customer Success.- Service Delivery Models and Strategy.- Machine Learning.- Occupational Safety And Health.- Trade Compliance. Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: Brunei Darussalam (BN) || Brunei Req ID: 782757