• Develop business capability models, value streams, and process documentation that support enterprise architecture and modernization planning. • Facilitate workshops, interviews, and working groups to elicit functional and non-functional requirements. • Translate business needs into structured requirements, use cases, and supporting documentation for technical teams. • Create domain-level business architecture summaries including strategies, gaps, target states, and roadmaps. • Support alternatives analysis and investment decision-making by associating business capabilities with systems, technologies, and projects. • Ensure all artifacts, meeting minutes, approvals, and requirements are stored and maintained in the EA repository or other approved systems. • Collaborate with systems analysts, architects, and program teams to validate requirements and ensure alignment with enterprise goals. • Support governance documentation including decision gate materials, templates, charters, and guidance packages. • Provide analytical support to process improvement, policy development, and organizational change initiatives.

Role Description TechOp is seeking a motivated and detail-oriented Business Analyst to support mission-critical federal programs. This is a fully remote position. The ideal candidate will work closely with government stakeholders, technical teams, and subject matter experts to gather requirements, analyze business processes, support system development efforts, and drive successful project outcomes. Candidates must possess an active DHS clearance. - Provide business analysis support throughout the system development lifecycle for a portfolio of immigration-related systems. - Gather, analyze, and document business and functional requirements. - Facilitate requirements gathering sessions and develop user stories with acceptance criteria. - Document current and future-state business processes and workflows. - Support User Acceptance Testing (UAT), post-production testing, and validation activities. - Develop test scripts and coordinate testing efforts with Product Owners and Subject Matter Experts (SMEs). - Monitor project risks and operational impacts, escalating issues as appropriate. - Prepare weekly and monthly status reports for client leadership. - Support the development of executive briefings, presentations, and project documentation. - Analyze system integrations, dependencies, and impacts across multiple applications and portfolios. - Conduct studies, assessments, and business process analyses to support program objectives. - Evaluate policies, procedures, and proposed changes to determine operational and system impacts. - Perform additional duties as assigned. Qualifications - BS/BA Degree. - Active DHS clearance required. - 2–5 years of Business Analyst or related experience. - Experience gathering and documenting requirements in an Agile or similar development environment. - Hands-on experience using Jira to manage requirements, user stories, backlogs, and project workflows. - Strong analytical, communication, and documentation skills. Company Description TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.

Role Description Serve as a subject matter expert in Commodities trading environments. - Support front-office trading workflows and operational processes across commodities businesses. - Partner closely with trading desks and stakeholders to support day-to-day operations and strategic initiatives. - Gather, analyze, and document business requirements from traders and key stakeholders. - Clearly articulate scope, assumptions, dependencies, and functional requirements. - Analyze the impact of upstream and downstream systems on business processes and workflows. - Support process mapping, workflow analysis, and functional documentation initiatives. - Collaborate with technology teams to identify and drive system enhancements supporting commodities trading activities. - Work closely with developers to ensure requirements are clearly understood and implemented correctly. - Support solution deployment activities and ensure successful adoption by business users. - Participate in project planning, delivery coordination, and production readiness activities. - Conduct data analysis to provide insights supporting trading operations and risk management activities. - Apply strong analytical and problem-solving skills to optimize business processes and operational outcomes. - Support reporting, reconciliation, and operational analysis initiatives. - Partner closely with traders and stakeholders to support seamless operations and regulatory compliance. - Manage change requests and support structured change management processes. - Facilitate communication between business and technology teams throughout the project lifecycle. - Participate in testing activities including test planning, test case execution, and defect coordination. - Collaborate closely with business users during UAT to ensure solutions meet business requirements. - Support quality assurance efforts to ensure high-quality, production-ready deliverables. Qualifications - Proven experience within Commodities trading environments. - Strong understanding of banking and Capital Markets products and services related to Commodities. - Demonstrated ability to gather, document, and manage business requirements. - Experience supporting trading workflows, operational processes, and system enhancements. - Strong analytical and problem-solving skills. - Excellent written and verbal communication skills. - Ability to collaborate effectively with developers, traders, and cross-functional stakeholders. - Experience with Openlink Endur is a strong asset. - Experience supporting testing, QA, and UAT activities is preferred. - Detail-oriented mindset with a focus on high-quality deliverables. - Self-starter who thrives in collaborative, fast-paced environments. Requirements - Experience working within front-office trading environments. - Exposure to complex trading system integrations and data flows. - Prior experience supporting UAT within Capital Markets or Commodities platforms. - Experience working within enterprise trading technology transformation initiatives. - English level: Upper-Intermediate. Benefits - Compensation range: $100k-130k CAD annual, with eligibility for commission, bonus, or other incentive compensation where applicable. - Canadian employees are eligible to participate in Exadel’s benefits programs, which may include: - Extended health, dental and vision coverage. - Life and disability insurance. - Retirement savings programs. - Paid time off and paid holidays. - Other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements. - International projects. - In-office, hybrid, or remote flexibility. - Medical healthcare. - Recognition program. - Ongoing learning & reimbursement. - Well-being program. - Team events & local benefits. - Sports compensation. - Referral bonuses. - Top-tier equipment provision.

Role Description Provides operational leadership for enterprise AI, agentic AI, and automation initiatives. Responsible for leading complex business analysis efforts, shaping AI and automation roadmaps, mentoring business analysts, and partnering with business and technology leaders to deliver measurable business outcomes. Acts as a senior subject matter expert and thought leader across Intelligent Automation, Agentic AI solutions, and Business Process Transformation. What You'll Get To Do: - Build and sustain trusted advisory relationships with business unit executives and management. - Serve as Lead Subject Matter Expert for enterprise AI, Agentic AI, and Process Automation initiatives across lines of business, including enterprise enablement of Microsoft Copilot and Copilot-extended solutions. - Translate business strategy into AI- and automation-enabled operating models. - Represent and communicate enterprise AI & Automation strategy, value realization, and roadmap to business stakeholders. - Act as the primary escalation point for complex, cross-domain AI & Automation initiatives. Enterprise AI, Agentic AI, & Automation Delivery Leadership: - Lead identification, evaluation, and prioritization of automation and Agentic AI opportunities. - Guide solution design leveraging Robotics Process Automation (RPA), Desktop Automation, Intelligent Document Processing (IDP), Conversational AI, Machine Learning (ML), and Agentic AI patterns (autonomous agents, orchestrated workflows, tool-using agents). - Ensure business requirements, process flows, and solution designs enable responsible, secure, and scalable AI deployment. - Oversee development of Standard Operating Procedures (SOPs) and Process Definition Documents (PDDs). - Partner with architecture, security, data, and platform teams to ensure compliance with enterprise standards. Operational Leadership & Governance: - Lead demand intake, intake triage, and capacity planning for AI & Automation services. - Enforce governance models for AI and automation lifecycle management. - Track benefits realization, operational KPIs, and value delivery for AI-enabled and automated processes. - Provide consolidated executive reporting, issue escalation, and corrective action planning. - Contribute to AI risk management, model governance, ethical AI practices, and control design. Team Leadership & Capability Building: - Provide formal and informal leadership and mentorship to Business Analysts and 3rd party developers. - Establish analysis standards, reusable artifacts, and best practices for AI and automation initiatives. - Review and guide business cases, requirements, and solution proposals produced by team members. - Support capability building through training, communities of practice, and tool adoption. - Influence workforce strategy through skill development aligned to AI and Agentic AI adoption. Qualifications - Bachelor’s degree in Business, Information Systems, Engineering, Data Analytics, or related field required. - 8+ years of IT Business Analysis, Process Automation, or Digital Transformation experience required. - Demonstrated experience delivering advanced Automation, AI, and Agentic AI solutions in enterprise environments. - Proven success providing operational leadership, mentoring, and leading cross-functional teams. - Experience defining and governing AI-enabled business processes preferred. - Certifications in one or more of the following preferred: ITIL, PMP, CBAP, BRM, Six Sigma, AI/ML-related certifications. Technical & Domain Experience (Preferred): - Agentic AI frameworks and patterns (goal-based agents, tool-use agents, human-in-the-loop designs). - RPA platforms (e.g., UiPath) and workflow orchestration tools. - Process modeling and discovery tools (e.g., IBM Blueworks). - ServiceNow or comparable enterprise service management platforms. - Experience enabling business solutions using Microsoft Copilot (Microsoft 365, Copilot Studio) and Copilot extensibility in partnership with platform and architecture teams. - Data, analytics, and AI governance concepts. Requirements - Up to 5% travel as required. Benefits - Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options. - Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance. - Panasonic Retirement Savings & Investment Plan (PRSIP) – 401(k) plan with company matching contributions and immediate vesting. - Paid Time-Off Benefits – Vacation, holidays, personal days, sick leave, volunteer, and parental & caregiver leave. - Educational Assistance – Tuition reimbursement for job-related courses after six months of service. - Health Management and Wellbeing Programs – Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources. - Employee Recognition Program - High5 employee recognition and awards platform, quarterly and annual employee recognition. - Annual Bonus Program - Opportunity for an annual performance-based bonus.