• Lead a dedicated brand pod and guide the vision, health, and momentum of one of our key accounts. • Report to the EVP, Integrated Leadership, and partner closely with teams across Content & Engagement, Creative, Influencer Marketing, Strategy, Data & Insights, and Project Management. • Drive client business strategy, KPIs, and measurement framework. • Serve as the final decision-maker for all client work. • Uphold best-in-class creative output and excellence for the POD. • Set POD priorities and oversee project delivery and timeline management across all POD workstreams. • Lead client experience throughout the full business/project cycle. • Centralize day-to-day client communication and relationship management. • Manage client input briefs and ensure accurate routing and execution. • Ensure the integrity of work by identifying challenges and proactively finding solutions.

• Boost product sales by discovering and leveraging opportunities in the designated territory • Advocate for product specifications at architectural and engineering firms and DOTs • Develop strong relationships with key decision-makers • Deliver compelling, technically accurate presentations and lunch-and-learns • Offer expert guidance on product selection, application methods, and compliance requirements • Monitor regional construction trends, competitor activity, and emerging technologies • Track competitor products and market trends

• Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives • Develop and maintain client relationships to ultimately drive revenue growth • Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions • Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities • Cultivate customer relationships and ensure effective service delivery to accounts • Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts • Work with and bring in experts/specialists where required • Oversee and know all account activities for your book of business • Own account relationship and drive overall customer satisfaction for assigned accounts • Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing • May provide customer product training as necessary • Accountable for individual expense budget management

• Managing and growing sales of assigned products within a defined geographic territory, with accountability for meeting or exceeding revenue and growth objectives • Developing and executing territory business plans, including clinical education, customer engagement, and account prioritization strategies • Building and sustaining trusted relationships with surgeons, clinicians, and decision-makers across multiple hospital departments and sites of care • Delivering compliant product demonstrations, in-servicing, and clinical support while ensuring accurate forecasting, reporting, and inventory management