• Contribute to the design and evolution of BetterHelp’s care models, including workflows and AI-supported experiences. • Support strategic decision-making by identifying gaps, opportunities, and tradeoffs in the current care model. • Analyze clinical, product and operational data and synthesize findings into clear recommendations for stakeholders, practice management, influencing product, clinical, and business strategy. • Partner with the Data teams to design analyses and dashboards that support ongoing decision-making. • Collaborate with our Strategic Partnerships team to evaluate, pilot, and implement clinical care partnerships. • Translate partnership opportunities into clear clinical requirements, success metrics and operational plans. • Support end-to-end execution, including pilot design, rollout, performance tracking and iteration. • Ensure partnerships align with BetterHelp’s clinical standards, safety expectations, and long-term care model strategy. • Provide clinical input to guide model design, product development and user experience. • Partner with cross-functional teams to translate clinical requirements into scalable product features and experiences. • Contribute to research studies or internal evaluations. • Support Clinical Department initiatives, including office hours, newsletters, and other team programs as needed. • Represent BetterHelp externally at public events, webinars, presentations and/or conferences.

• Support the planning, implementation, and scaling of Electronic Health Record Modernization across healthcare and public health settings. • Provide hands-on technical assistance with EHR implementation, upgrade, or replacement projects, including integration with clinical workflows and other health systems. • Support the design and implementation of EHR and telehealth initiatives aligned with program goals. • Contribute to workflow assessments and operational planning to integrate EHR upgrades into care delivery. • Coordinate with healthcare partners, vendors, and internal teams during implementation and scale-up. • Develop implementation documentation, tools, and guidance for program partners. • Track implementation progress, challenges, and lessons learned to inform continuous improvement. • Contribute to knowledge-sharing and best practices related to digital health across programs.

• Report, oversee, monitor, and investigate insurance claims across all jurisdictions; • Support Instawork with workers’ compensation and occupational accident claims by running loss control surveys and training for teams involved in the claims reporting process as well as monthly data reporting requirements to carriers; • Partner with insurance carriers to mitigate loss by evaluating and implementing tools, including but not limited to investigators and nurse case managers; • Communicate frequently with internal stakeholders and third parties, including claims adjusters, brokers and other insurance personnel, injured Professionals, business Partners, doctors, and attorneys; • Participate in monthly claim reviews to steer claims towards resolution; • Maintain organized, accurate records of all claims and supporting documentation; • Provide regular updates to senior management on claims activity; • Analyze claims data to identify trends and areas for improvement; • Develop, implement, and improve scalable processes and training to build a best-in-class claims function.

Role Description The Field Reimbursement Manager (FRM), Endocrinology plays a critical role in ensuring that patients who need our therapies can access them, efficiently, reliably, and with the support they deserve. This role serves as the subject matter expert on access and reimbursement for Korlym, Mifepristone AG, and Relacorilant, supporting healthcare providers (HCPs), field sales teams, specialty pharmacies (SPs), and our patient support HUB to resolve barriers to patient access. The FRM will deliver education, troubleshoot complex reimbursement challenges, and work collaboratively across functions to ensure successful initiation and continuation of therapy for appropriate patients. FRMs are natural problem-solvers and relationship-builders who thrive in a dynamic, patient-centric environment. They bring deep knowledge of the access landscape and excel at navigating payer policies, benefits verifications, prior authorizations, and reimbursement and access logistics. Responsibilities - Support Patient Access & Pull-Through - Assist HCP offices with navigating reimbursement processes, including collection of missing information, conducting benefits investigations, prior authorizations, appeals, and product fulfillment through SPs. - Work closely with the Corcept HUB to resolve specific patient case issues, including those related to delayed, cancelled, or discontinued enrollments. - Facilitate patient access by coordinating with SPs, HUB case managers, payers, and other stakeholders. - Educate & In-Service - Conduct in-services and educational sessions with HCP staff on the Corcept access pathway, patient support services, the HUB, and the Specialty Pharmacy network. - Serve as the access and reimbursement resource for your territory, keeping stakeholders informed of evolving payer policies and access dynamics. - Cross-Functional Collaboration - Partner with Clinical Sales Specialists to align on account strategy and provide insights into access-related challenges and opportunities. - Participate in territory and national team calls, contributing local insights to shape strategy and support continuous improvement. - Provide feedback to Market Access leadership and National Accounts Team on regional access trends, issues, and payer policy shifts. - Territory Management - Balance in-field visits with virtual engagement and territory-level case management. - Analyze territory data to identify access barriers, enrollment issues, or gaps in support, and develop action plans to address them. - Track and support patients throughout the access journey, from enrollment to fulfillment and therapy continuation. Qualifications - Deep understanding of the U.S. reimbursement environment, including specialty pharmacy distribution models. - Excellent problem-solving skills and ability to navigate complex patient access issues with professionalism and urgency. - Strong verbal and written communication skills, including the ability to communicate complex information clearly. - High degree of emotional intelligence and adaptability in a cross-functional, fast-paced environment. - Proficient with MS Office, CRM platforms, and data analysis tools. - Self-starter with strong time management and organizational skills. - Valid driver’s license and ability to travel extensively within assigned territory. Requirements - Bachelor’s degree. - Minimum of 5 years of experience in pharmaceutical/biotech reimbursement, market access, patient services, or a related field. - Proven experience working with SPs, HUBs, payers, and healthcare providers in a field-based capacity. - Experience in rare disease or endocrinology therapeutic areas. - Familiarity with Korlym or Relacorilant access pathways. - Bilingual (depending on region). Benefits - The pay range that the Company reasonably expects to pay for this position is $154,000 - $200,000; the pay ultimately offered may vary based on legitimate considerations, including geographic location, job-related knowledge, skills, experience, and education. Company Description Corcept has been singularly focused on the science of cortisol, a powerful hormone that when unregulated, can play a role in a broad range of diseases. Our commercial portfolio includes treatments for hypercortisolism and oncology, and the company has discovered more than 1,000 proprietary selective cortisol modulators and glucocorticoid receptor antagonists. With advanced clinical trials in patients with hypercortisolism, solid tumors, ALS and liver disease, Corcept is unlocking the power of cortisol modulation to help address some of the most devastating diseases patients face today. Corcept is headquartered in Redwood City, California. To learn more, visit www.corcept.com .