Instawork

• Report, oversee, monitor, and investigate insurance claims across all jurisdictions; • Support Instawork with workers’ compensation and occupational accident claims by running loss control surveys and training for teams involved in the claims reporting process as well as monthly data reporting requirements to carriers; • Partner with insurance carriers to mitigate loss by evaluating and implementing tools, including but not limited to investigators and nurse case managers; • Communicate frequently with internal stakeholders and third parties, including claims adjusters, brokers and other insurance personnel, injured Professionals, business Partners, doctors, and attorneys; • Participate in monthly claim reviews to steer claims towards resolution; • Maintain organized, accurate records of all claims and supporting documentation; • Provide regular updates to senior management on claims activity; • Analyze claims data to identify trends and areas for improvement; • Develop, implement, and improve scalable processes and training to build a best-in-class claims function.

Role Description We have an immediate opening for an Account Manager with a proven track record of success to join our rapidly growing team. Reporting to the Account Growth leader, this role serves as a critical member of the Account Management team and is responsible for bringing our staffing solutions to large businesses. This role will have a visible impact on our growing organization. - Manage a portfolio of top-tier assigned customers within Midwest markets. - Develop new business from existing clients. - Actively seek expansion opportunities to grow overall client revenue. - Requires business acumen and a strong motivation to maximize revenue and impact on the business. Qualifications - 3+ years of industry expertise either in software, human capital management technology, staffing, or recruiting industry sales. - Consistent achievement of sales goals. - Excellent communication skills and a consultative approach to identifying problems and finding solutions. - Takes ownership of problems and proactively seeks timely resolution. - Proficient in Salesforce. - Ability to play well with members of your team through collaboration and sharing of learned insights. - Passion for Instawork and a strong motivation to maximize revenue and impact on the business. - Drive and willingness to exceed expectations with a strong work ethic. - Strategic and creative thinking enables you to understand industry and customer trends and apply those insights to deliver business results. - An entrepreneurial spirit and creativity that sparks your capacity for building and growing business and solving problems. Requirements - Develop and maintain strong relationships with accounts with a long-term partnership vision in mind. - Own both growth and retention metrics for a portfolio of customer accounts. - Provide daily support and service to clients, rallying internal resources to achieve and exceed client expectations. - Demonstrate a strong business case for Instawork through a strong motivation to maximize revenue and impact on the business. - Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts. - Identify, prioritize, and track progress towards key account metrics and annual quota. - Ability to demonstrate how you have established a set of smart goals on your largest opportunities and proven success on execution. - Stay current on our clients' business, industry, and key objectives and challenges. - Collaborate with internal stakeholders across product, engineering, community operations, and finance. - Present to a wide audience of potential buyers including C-level and executive sponsors both in person and virtually. Benefits - Base salary for this position is $90,000, with an OTE of $150,000 (uncapped sales incentive pay). - This position is eligible for equity in the form of stock options. - This position is eligible for Instawork benefits, including: - A variety of medical, dental, and vision plans with coverage beginning on the date of hire. - Flexible paid time off. - At least 8 paid company holidays annually. - Phone stipend. - Commuter stipend. - Supplemental pay on qualified leaves. - Employee health savings accounts (HSA) contribution. - Flexible spending plans. - 401K plan. - Perkspot - discount program through Lumity.

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. We're looking for a Paralegal (Contractor) to join our in-house Legal & Compliance team. This is a contract engagement of up to 6 months at approximately 30–40 hours per week, available to start immediately. The Contractor will apply legal, compliance, and technical skills, and will exercise independent judgment in determining how to accomplish the work described below. The right Contractor will have the opportunity to be selected for our open full-time Paralegal role, which is based in San Francisco, CA. This role sits at the intersection of Legal, Finance, and Compliance. You'll own regulatory registrations, data requests, and case management, and you'll build and improve the workflows that support those functions. We don't just want someone who can do the work; we want someone who learns a skill and then asks, "how do I automate this shit so it runs itself?" If you've built an N8N workflow, trained a custom GPT, scripted a process in Google Apps Script, or prototyped with no-code tools, and you want to bring that mindset to a legal team, this is the role. The ideal candidate takes their work seriously but not themselves. You're organized, systems-minded, and energized by a fast-moving environment where priorities shift and no two days look the same. You take ownership of your work, bring sound judgment, and are always looking for a better way to get things done. Location: Remote (U.S.-based). Must be available, as needed, to share deliverables and discuss projects during Pacific Time business hours. The full-time role, if offered, is based in San Francisco, CA (in-office). Engagement: Contract, approximately 30–40 hours/week, up to 6 months. Potential conversion to full-time employment. Start Date: Immediately Who You Are: - Bachelor's degree and 3+ years of experience in a legal, compliance, operations, and/or project management role (Paralegal certificate preferred, but not required) - Strong verbal and written communication skills - Exceptionally organized, efficient, and detail-oriented - Drive to use AI tools and legal technology to improve efficiency, with a willingness to identify and adopt new approaches - Ability to work independently with minimal direction, applying specialized legal and compliance expertise to deliver complete work product - Ability to manage multiple priorities simultaneously, exercise sound judgment, and meet deadlines with minimal supervision - Proficiency working with MacOS and iOS, Google Apps, DropBox, Slack, & Microsoft Office - Collaborative and team-oriented, with the ability to build relationships across departments - A continuous improvement mindset: you value what works today and are always looking for what could work better tomorrow Preferred Qualifications: - Prior in-house legal department experience - Experience with legal technology platforms, e-discovery tools, or contract management systems - Licensed Notary Public, or willingness to obtain - Enthusiasm for Instawork's mission of creating economic opportunity What You'll Do: - Core Legal & Compliance - File, track, and maintain corporate and commercial registrations; federal, state and municipal licenses; and records - Receive, track, and coordinate notices for all legal, administrative, and tax matters, including work verification, unemployment, disability, and wage garnishments - Research emerging federal, state, and municipal regulations that may apply to Instawork and its subsidiaries, independently assess their applicability, recommend a compliance approach, and operationalize ongoing maintenance of any resulting obligations - Prepare for, assist, and/or attend administrative hearings - Support counsel by independently tracking and managing calendaring for demands, deadlines, and hearing dates - Coordinate cross-departmental requests (e.g., Legal, Finance, HR) - Work closely with counsel to research and respond to law enforcement and third-party data requests, applying judgment to prioritize and triage incoming requests - Assist in-house counsel with handling of pre-litigation and litigation matters, as well as external legal requests - Manage administrative tasks related to contract lifecycle management and certificates of insurance; assist with annual insurance renewals - Develop and provide reporting and metrics on litigation, compliance, and other legal matters, using independent judgment to identify meaningful trends and flag items requiring attorney attention - Support special projects as directed by counsel, with the flexibility to adapt as priorities evolve - AI, Automation & Process Improvement - Evaluate every recurring legal and compliance workflow for automation potential, then independently build or propose solutions - Design and maintain automations for tasks like deadline tracking, registration renewals, notice routing, reporting, and document intake using tools like Cursor and Replit - Use AI tools (e.g., ChatGPT, Claude, Gemini, GC.ai) to accelerate research, drafting, document review, and data extraction, and develop reusable prompts or workflows the team can adopt - Track and evaluate new legal technology, AI products, and automation platforms, and recommend tools that would benefit the team - Design and document processes and playbooks so that institutional knowledge lives in systems, not in people's heads Compensation (CA-based applicants): - Hourly rate: $45–$55/hour, commensurate with experience - This is a contract (1099) engagement. Benefits are not included, but the role carries the potential for conversion to a full-time position with full benefits and equity. #LI-Remote Our Values - Empathy, Trust & Candor We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback. - Bias for Action We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct! - Always Be Learning We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry. - Act Like an Owner We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description. About Instawork Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started! Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale. Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds. Ready to make an impact? Learn more at www.instawork.com/about. Personnel Privacy Policy

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. *This will be a remote-based role, but the individual must be based in the Greater Pittsburgh, PA area* We have an immediate opening for an Account Manager with a proven track record of success to join our rapidly growing team. Reporting to the Account Growth leader, this role serves as a critical member of the Account Management team and is responsible for bringing our staffing solutions to large businesses. As an Account Manager, you will manage a portfolio of top-tier assigned customers within Midwest markets, develop new business from existing clients, and actively seek expansion opportunities to grow overall client revenue. This role will have a visible impact on our growing organization. This is a true career opportunity with tremendous professional and financial upside. This role requires business acumen and a strong motivation to maximize revenue and impact on the business. Who You Are: - 3+ years of industry expertise either in software, human capital management technology, staffing, or recruiting industry sales - Consistent achievement of sales goals - Excellent communication skills and a consultative approach to identifying problems and finding solutions - Takes ownership of problems and proactively seeks timely resolution - Proficient in Salesforce - Ability to play well with members of your team through collaboration and sharing of learned insights - Passion for Instawork and a strong motivation to maximize revenue and impact on the business - Drive and willingness to exceed expectations with a strong work ethic - Strategic and creative thinking enables you to understand industry and customer trends and apply those insights to deliver business results - An entrepreneurial spirit and creativity that sparks your capacity for building and growing business and solving problems What You’ll Do: - Develop and maintain strong relationships with accounts with a long-term partnership vision in mind - Own both growth and retention metrics for a portfolio of customer accounts - Provide daily support and service to clients, rallying internal resources to achieve and exceed client expectations - Demonstrate a strong business case for Instawork through a strong motivation to maximize revenue and impact on the business - Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenue - Identify, prioritize, and track progress towards key account metrics and annual quota - Ability to demonstrate how you have established a set of smart goals on your largest opportunities and proven success on execution - Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership - Collaborate with internal stakeholders across product, engineering, community operations, and finance - Present to a wide audience of potential buyers including C-level and executive sponsors both in person and virtually For PA-Based Applicants: - The base salary for this position is $90,000, with an OTE of $150,000 (uncapped sales incentive pay) - This position is eligible for equity in the form of stock options - This position is eligible for Instawork benefits, including: - A variety of medical, dental, and vision plans with coverage beginning on the date of hire - Flexible paid time off - At least 8 paid company holidays annually - Phone stipend - Commuter stipend - Supplemental pay on qualified leaves - Employee health savings accounts (HSA) contribution - Flexible spending plans - 401K plan - Perkspot - discount program through Lumity #LI-Remote Our Values - Empathy, Trust & Candor We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback. - Bias for Action We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct! - Always Be Learning We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry. - Act Like an Owner We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description. About Instawork Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started! Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale. Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds. Ready to make an impact? Learn more at www.instawork.com/about. Personnel Privacy Policy

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. *This will be a remote-based role, but the individual must be based in the Greater San Diego, CA area* We have an immediate opening for an Account Manager with a proven track record of success to join our rapidly growing team. Reporting to the Account Growth leader, this role serves as a critical member of the Account Management team and is responsible for bringing our staffing solutions to large businesses. As an Account Manager, you will manage a portfolio of top-tier assigned customers within Midwest markets, develop new business from existing clients, and actively seek expansion opportunities to grow overall client revenue. This role will have a visible impact on our growing organization. This is a true career opportunity with tremendous professional and financial upside. This role requires business acumen and a strong motivation to maximize revenue and impact on the business. Who You Are: - 3+ years of industry expertise either in software, human capital management technology, staffing, or recruiting industry sales - Consistent achievement of sales goals - Excellent communication skills and a consultative approach to identifying problems and finding solutions - Takes ownership of problems and proactively seeks timely resolution - Proficient in Salesforce - Ability to play well with members of your team through collaboration and sharing of learned insights - Passion for Instawork and a strong motivation to maximize revenue and impact on the business - Drive and willingness to exceed expectations with a strong work ethic - Strategic and creative thinking enables you to understand industry and customer trends and apply those insights to deliver business results - An entrepreneurial spirit and creativity that sparks your capacity for building and growing business and solving problems What You’ll Do: - Develop and maintain strong relationships with accounts with a long-term partnership vision in mind - Own both growth and retention metrics for a portfolio of customer accounts - Provide daily support and service to clients, rallying internal resources to achieve and exceed client expectations - Demonstrate a strong business case for Instawork through a strong motivation to maximize revenue and impact on the business - Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenue - Identify, prioritize, and track progress towards key account metrics and annual quota - Ability to demonstrate how you have established a set of smart goals on your largest opportunities and proven success on execution - Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership - Collaborate with internal stakeholders across product, engineering, community operations, and finance - Present to a wide audience of potential buyers including C-level and executive sponsors both in person and virtually For CA Based Applicants: - The base salary for this position is $90,000, with an OTE of $150,000 (uncapped sales incentive pay) - This position is eligible for equity in the form of stock options - This position is eligible for Instawork benefits, including: - A variety of medical, dental, and vision plans with coverage beginning on the date of hire - Flexible paid time off - At least 8 paid company holidays annually - Phone stipend - Commuter stipend - Supplemental pay on qualified leaves - Employee health savings accounts (HSA) contribution - Flexible spending plans - 401K plan - Perkspot - discount program through Lumity #LI-Remote Our Values - Empathy, Trust & Candor We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback. - Bias for Action We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct! - Always Be Learning We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry. - Act Like an Owner We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description. About Instawork Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started! Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale. Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds. Ready to make an impact? Learn more at www.instawork.com/about. Personnel Privacy Policy

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. *This will be a remote-based role, but the individual must be based in the Greater Houston, TX area* We have an immediate opening for an Account Manager with a proven track record of success to join our rapidly growing team. Reporting to the Account Growth leader, this role serves as a critical member of the Account Management team and is responsible for bringing our staffing solutions to large businesses. As an Account Manager, you will manage a portfolio of top-tier assigned customers within Midwest markets, develop new business from existing clients, and actively seek expansion opportunities to grow overall client revenue. This role will have a visible impact on our growing organization. This is a true career opportunity with tremendous professional and financial upside. This role requires business acumen and a strong motivation to maximize revenue and impact on the business. Who You Are: - 3+ years of industry expertise either in software, human capital management technology, staffing, or recruiting industry sales - Consistent achievement of sales goals - Excellent communication skills and a consultative approach to identifying problems and finding solutions - Takes ownership of problems and proactively seeks timely resolution - Proficient in Salesforce - Ability to play well with members of your team through collaboration and sharing of learned insights - Passion for Instawork and a strong motivation to maximize revenue and impact on the business - Drive and willingness to exceed expectations with a strong work ethic - Strategic and creative thinking enables you to understand industry and customer trends and apply those insights to deliver business results - An entrepreneurial spirit and creativity that sparks your capacity for building and growing business and solving problems What You’ll Do: - Develop and maintain strong relationships with accounts with a long-term partnership vision in mind - Own both growth and retention metrics for a portfolio of customer accounts - Provide daily support and service to clients, rallying internal resources to achieve and exceed client expectations - Demonstrate a strong business case for Instawork through a strong motivation to maximize revenue and impact on the business - Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenue - Identify, prioritize, and track progress towards key account metrics and annual quota - Ability to demonstrate how you have established a set of smart goals on your largest opportunities and proven success on execution - Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership - Collaborate with internal stakeholders across product, engineering, community operations, and finance - Present to a wide audience of potential buyers including C-level and executive sponsors both in person and virtually For TX-Based Applicants: - The base salary for this position is $90,000, with an OTE of $150,000 (uncapped sales incentive pay) - This position is eligible for equity in the form of stock options - This position is eligible for Instawork benefits, including: - A variety of medical, dental, and vision plans with coverage beginning on the date of hire - Flexible paid time off - At least 8 paid company holidays annually - Phone stipend - Commuter stipend - Supplemental pay on qualified leaves - Employee health savings accounts (HSA) contribution - Flexible spending plans - 401K plan - Perkspot - discount program through Lumity #LI-Remote Our Values - Empathy, Trust & Candor We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback. - Bias for Action We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct! - Always Be Learning We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry. - Act Like an Owner We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description. About Instawork Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started! Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale. Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds. Ready to make an impact? Learn more at www.instawork.com/about. Personnel Privacy Policy

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. *This will be a remote-based role, but the individual must be based in the Greater Las Vegas, NV area* We have an immediate opening for an Account Manager with a proven track record of success to join our rapidly growing team. Reporting to the Account Growth leader, this role serves as a critical member of the Account Management team and is responsible for bringing our staffing solutions to large businesses. As an Account Manager, you will manage a portfolio of top-tier assigned customers within Midwest markets, develop new business from existing clients, and actively seek expansion opportunities to grow overall client revenue. This role will have a visible impact on our growing organization. This is a true career opportunity with tremendous professional and financial upside. This role requires business acumen and a strong motivation to maximize revenue and impact on the business. Who You Are: - 3+ years of industry expertise either in software, human capital management technology, staffing, or recruiting industry sales - Consistent achievement of sales goals - Excellent communication skills and a consultative approach to identifying problems and finding solutions - Takes ownership of problems and proactively seeks timely resolution - Proficient in Salesforce - Ability to play well with members of your team through collaboration and sharing of learned insights - Passion for Instawork and a strong motivation to maximize revenue and impact on the business - Drive and willingness to exceed expectations with a strong work ethic - Strategic and creative thinking enables you to understand industry and customer trends and apply those insights to deliver business results - An entrepreneurial spirit and creativity that sparks your capacity for building and growing business and solving problems What You’ll Do: - Develop and maintain strong relationships with accounts with a long-term partnership vision in mind - Own both growth and retention metrics for a portfolio of customer accounts - Provide daily support and service to clients, rallying internal resources to achieve and exceed client expectations - Demonstrate a strong business case for Instawork through a strong motivation to maximize revenue and impact on the business - Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenue - Identify, prioritize, and track progress towards key account metrics and annual quota - Ability to demonstrate how you have established a set of smart goals on your largest opportunities and proven success on execution - Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership - Collaborate with internal stakeholders across product, engineering, community operations, and finance - Present to a wide audience of potential buyers including C-level and executive sponsors both in person and virtually For NV Based Applicants: - The base salary for this position is $90,000, with an OTE of $150,000 (uncapped sales incentive pay) - This position is eligible for equity in the form of stock options - This position is eligible for Instawork benefits, including: - A variety of medical, dental, and vision plans with coverage beginning on the date of hire - Flexible paid time off - At least 8 paid company holidays annually - Phone stipend - Commuter stipend - Supplemental pay on qualified leaves - Employee health savings accounts (HSA) contribution - Flexible spending plans - 401K plan - Perkspot - discount program through Lumity #LI-Remote Our Values - Empathy, Trust & Candor We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback. - Bias for Action We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct! - Always Be Learning We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry. - Act Like an Owner We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description. About Instawork Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started! Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale. Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds. Ready to make an impact? Learn more at www.instawork.com/about. Personnel Privacy Policy