• Support the planning, implementation, and scaling of Electronic Health Record Modernization across healthcare and public health settings. • Provide hands-on technical assistance with EHR implementation, upgrade, or replacement projects, including integration with clinical workflows and other health systems. • Support the design and implementation of EHR and telehealth initiatives aligned with program goals. • Contribute to workflow assessments and operational planning to integrate EHR upgrades into care delivery. • Coordinate with healthcare partners, vendors, and internal teams during implementation and scale-up. • Develop implementation documentation, tools, and guidance for program partners. • Track implementation progress, challenges, and lessons learned to inform continuous improvement. • Contribute to knowledge-sharing and best practices related to digital health across programs.

• Report, oversee, monitor, and investigate insurance claims across all jurisdictions; • Support Instawork with workers’ compensation and occupational accident claims by running loss control surveys and training for teams involved in the claims reporting process as well as monthly data reporting requirements to carriers; • Partner with insurance carriers to mitigate loss by evaluating and implementing tools, including but not limited to investigators and nurse case managers; • Communicate frequently with internal stakeholders and third parties, including claims adjusters, brokers and other insurance personnel, injured Professionals, business Partners, doctors, and attorneys; • Participate in monthly claim reviews to steer claims towards resolution; • Maintain organized, accurate records of all claims and supporting documentation; • Provide regular updates to senior management on claims activity; • Analyze claims data to identify trends and areas for improvement; • Develop, implement, and improve scalable processes and training to build a best-in-class claims function.

Role Description The Field Reimbursement Manager (FRM), Endocrinology plays a critical role in ensuring that patients who need our therapies can access them, efficiently, reliably, and with the support they deserve. This role serves as the subject matter expert on access and reimbursement for Korlym, Mifepristone AG, and Relacorilant, supporting healthcare providers (HCPs), field sales teams, specialty pharmacies (SPs), and our patient support HUB to resolve barriers to patient access. The FRM will deliver education, troubleshoot complex reimbursement challenges, and work collaboratively across functions to ensure successful initiation and continuation of therapy for appropriate patients. FRMs are natural problem-solvers and relationship-builders who thrive in a dynamic, patient-centric environment. They bring deep knowledge of the access landscape and excel at navigating payer policies, benefits verifications, prior authorizations, and reimbursement and access logistics. Responsibilities - Support Patient Access & Pull-Through - Assist HCP offices with navigating reimbursement processes, including collection of missing information, conducting benefits investigations, prior authorizations, appeals, and product fulfillment through SPs. - Work closely with the Corcept HUB to resolve specific patient case issues, including those related to delayed, cancelled, or discontinued enrollments. - Facilitate patient access by coordinating with SPs, HUB case managers, payers, and other stakeholders. - Educate & In-Service - Conduct in-services and educational sessions with HCP staff on the Corcept access pathway, patient support services, the HUB, and the Specialty Pharmacy network. - Serve as the access and reimbursement resource for your territory, keeping stakeholders informed of evolving payer policies and access dynamics. - Cross-Functional Collaboration - Partner with Clinical Sales Specialists to align on account strategy and provide insights into access-related challenges and opportunities. - Participate in territory and national team calls, contributing local insights to shape strategy and support continuous improvement. - Provide feedback to Market Access leadership and National Accounts Team on regional access trends, issues, and payer policy shifts. - Territory Management - Balance in-field visits with virtual engagement and territory-level case management. - Analyze territory data to identify access barriers, enrollment issues, or gaps in support, and develop action plans to address them. - Track and support patients throughout the access journey, from enrollment to fulfillment and therapy continuation. Qualifications - Deep understanding of the U.S. reimbursement environment, including specialty pharmacy distribution models. - Excellent problem-solving skills and ability to navigate complex patient access issues with professionalism and urgency. - Strong verbal and written communication skills, including the ability to communicate complex information clearly. - High degree of emotional intelligence and adaptability in a cross-functional, fast-paced environment. - Proficient with MS Office, CRM platforms, and data analysis tools. - Self-starter with strong time management and organizational skills. - Valid driver’s license and ability to travel extensively within assigned territory. Requirements - Bachelor’s degree. - Minimum of 5 years of experience in pharmaceutical/biotech reimbursement, market access, patient services, or a related field. - Proven experience working with SPs, HUBs, payers, and healthcare providers in a field-based capacity. - Experience in rare disease or endocrinology therapeutic areas. - Familiarity with Korlym or Relacorilant access pathways. - Bilingual (depending on region). Benefits - The pay range that the Company reasonably expects to pay for this position is $154,000 - $200,000; the pay ultimately offered may vary based on legitimate considerations, including geographic location, job-related knowledge, skills, experience, and education. Company Description Corcept has been singularly focused on the science of cortisol, a powerful hormone that when unregulated, can play a role in a broad range of diseases. Our commercial portfolio includes treatments for hypercortisolism and oncology, and the company has discovered more than 1,000 proprietary selective cortisol modulators and glucocorticoid receptor antagonists. With advanced clinical trials in patients with hypercortisolism, solid tumors, ALS and liver disease, Corcept is unlocking the power of cortisol modulation to help address some of the most devastating diseases patients face today. Corcept is headquartered in Redwood City, California. To learn more, visit www.corcept.com .

Quality Assurance Manager Location: Falls Church, VA, USA - Telecommuting Options: Hybrid/Remote This is a remote position with a strong preference for someone local to the Falls Church area for weekly team meetings. Full Part/Time: Full-time Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Confidential Public Trust/Other Required: BI Full 6C (T4) Job Family: Software Engineering Job Qualifications: Skills: Information Technology (IT) Services, Information Technology Operations, IT Service Management (ITSM), Problem Management, SLA Compliance Certifications: None Experience: 5 + years of related experience US Citizenship Required: No Job Description: The Quality Assurance (QA) Manager supports the Operations function by ensuring service quality, operational stability, and SLA compliance across a federal enterprise platform. Reporting into the Operations organization, this role focuses on production service delivery and operational performance rather than traditional software development testing. The QA Manager serves as a key partner to Operations leadership, providing oversight of SLA management, service quality, and performance governance across hosting/infrastructure, application development, operations, and Tier 1-Tier 3 Service Desk teams. This role ensures that incidents, outages, and service degradations are effectively measured, managed, and continuously improved in alignment with contractual and operational expectations. This is a remote position. However, strong preference for someone local to the Falls Church area for weekly team meetings. Responsibilities: - Support Operations leadership in the definition, validation, tracking, and reporting of SLAs across incident response, resolution, and system performance. - Ensure SLA measurement is driven by ServiceNow (or equivalent ITSM) data including accurate ticket lifecycle tracking. - Maintain clear SLA calculation methodologies including business hours vs. 24x7 and outage vs. service degradation definitions. - Provide visibility into SLA risks and support escalation of potential breaches. - Monitor and manage production service quality across infrastructure, hosting, and application operations. - Support release readiness, deployments, and post-implementation validation activities. - Ensure operational processes align with system reliability, availability, and performance expectations. - Ensure quality across Tier 1-Tier 3 support including ticket intake, categorization, prioritization, and escalation. - Validate adherence to Help Desk SOPs including communication standards and ticket lifecycle governance. - Drive improvements in first-touch resolution, backlog reduction, and ticket quality. - Identify recurring incidents and support initiation and management of Problem records. - Coordinate root cause analysis efforts across operations and engineering teams. - Ensure corrective actions are defined, tracked, and completed. - Collaborate with infrastructure teams to ensure performance aligns with service levels. - Validate monitoring, alerting, and capacity management practices. - Review system performance trends and operational health metrics. - Develop and maintain SLA and operational performance reporting. - Ensure reports are accurate, auditable, and traceable to ITSM data. - Support governance reviews with data-driven insights. - Ensure alignment with federal security and compliance frameworks (FedRAMP, FISMA, NIST). - Support audit readiness, evidence collection, and continuous monitoring activities. - Ensure secure handling of sensitive data. - Analyze operational trends across incidents, SLAs, and performance. - Recommend and implement improvements to processes and workflows. - Maintain SOPs and operational documentation. - Coordinate with development teams for production defect resolution and release readiness. - Ensure issues are documented and prioritized based on operational impact. - Serve as the operations-aligned quality voice to development teams. Required Skills: - Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). - 5+ years of experience in IT Operations, Service Quality, or IT Service Management in a federal or regulated environment. - Must have experience managing SLA's. - Experience with ServiceNow or similar ITSM platforms. - Experience with SLA management, incident/problem management, and reporting. - Working knowledge of FedRAMP, FISMA, NIST 800-53, and ITIL practices. Desired Skills: - Experience supporting hosting, infrastructure, or cloud environments. - Familiarity with APM tools and enterprise integrations. - Certifications such as ITIL, Security+, or CISSP - Strong operational mindset focused on service delivery and reliability. - Ability to work effectively within an Operations-led environment. - Data-driven approach to SLA performance and continuous improvement. - Strong communication skills and attention to detail. The likely salary range for this position is $114,750 - $155,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Hybrid Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans