• Serve as the expert technical bridge between NiCE and its partners • Equip partners with the knowledge, tools, and assets needed to create differentiated customer outcomes • Act as a trusted technical go-to-market advisor, guiding partners from supported consumers of NiCE technology into self-sufficient, high-performing advocates • Own partner readiness across NiCE's AI portfolio • Equip partners with the skills and knowledge to translate customer business problems into concrete AI solution designs

• Attend and perform Technical On-line Demonstrations for potential clients. • Create and customize trial portals to help demonstrate the importance and use of the LMS. • Build out use cases for prospects and solve any integration questions that they would have. • Troubleshoot any issues that a prospect encounters in the LMS. • Respond to technical questionnaires and/or functionality questionnaires. • Assist the proposals team in responding to RFIs by answering any use case or technical questions a prospect might have. • Attend on-site demos with Account and Sales Executives.

Role Description World Wide Technology is seeking a Technical Solutions Architect (TSA) – AI High-Performance Networking to join our AI & Data practice, specifically on the High-Performance Architectures (HPA) practice within Global Solutions & Architecture (GS&A). You will be WWT's subject matter expert on the network fabrics powering AI Factories — designing InfiniBand, Spectrum-X Ethernet, and RoCE architectures alongside partners including NVIDIA (Mellanox), Arista, Cisco, Juniper, and Broadcom to deliver lossless, low-latency networks for the most ambitious AI workloads on the planet. You will sit at the intersection of WWT's NVIDIA, hyperscaler, and enterprise customer engagements — translating customer business outcomes into validated, scalable fabric designs that move models from pilot to production. Expect to spend your time pairing with customer architects, leading whiteboard sessions in WWT's Advanced Technology Center (ATC), and shaping the reference designs the rest of WWT's field organization takes to market. Qualifications - 5+ years architecting, implementing, or selling high-performance enterprise networking, with strong focus on AI/ML and HPC fabrics, including: - InfiniBand & RDMA fabrics — NVIDIA Quantum-2/-3, SHARP in-network computing, NCCL collective tuning, GPUDirect RDMA - High-performance Ethernet — NVIDIA Spectrum-X, RoCEv2, lossless Ethernet (PFC/ECN/DCQCN), adaptive routing, BGP-EVPN/VXLAN at scale - Vendor platforms — Arista (EOS, 7800/7060X), Cisco (Nexus 9000, Silicon One, NX-OS/ACI), Juniper (QFX/PTX, Apstra), Broadcom Tomahawk/Jericho - AI compute integration — NVIDIA DGX/HGX/MGX, NVLink/NVSwitch, BlueField DPUs, GPUDirect Storage; familiarity with NVIDIA AI Enterprise and Mission Control - Operations & automation — Network telemetry (gNMI/INT), Ansible, Python; experience modeling congestion, bandwidth, and rail-optimized topologies - Professional skills — Executive and technical communication; experience presenting architectures and proposals; strong organization and time management - Nice to Have: NVIDIA NCP / DGX-Ready / InfiniBand certifications; cloud AI networking (AWS EFA, Azure InfiniBand, GCP); SONiC or other open NOS experience Requirements - Travel: 25–50% - Salary Range: $125,000.00 to $156,000.00 annually, based on various factors including shift, location, experience, skill set, performance, licensure and certification, and business needs. Benefits - Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program - Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement - Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement - Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

• Act as a technical expert for Pre Sales activities in the U.S. market. • Collaborate with clients to understand requirements and design tailored technical solutions. • Present and demonstrate Sweet Security’s solutions to both technical practitioners and executive stakeholders. • Ensure solutions are aligned with both customer needs and company objectives. • Provide technical guidance during post-sale onboarding and implementation to ensure customer success. • Partner with sales, product, and engineering teams to influence product direction based on customer feedback.