Hidden Level

Founded in 2018, Hidden Level Inc. specializes in RF sensing solutions for the defense and commercial sectors. The company was created to deliver small form factor, game-changing R

Field Engineer

Location

New York

Posted

4 days ago

Salary

$90.8K - $113.5K / year

Seniority

Senior

Bachelor Degree4 yrs expEnglish

Job Description

Field Engineer

Hidden Level

• Perform site surveys and technical assessments to prepare for new installations and capability demonstrations. • Execute deployments of Hidden Level sensor networks and supporting infrastructure. • Troubleshoot and resolve hardware, software, and network connectivity issues in the field. • Provide field support for customer demonstrations ensuring reliable system performance and clear communication of technical capabilities. • Coordinate logistics for field activities, including equipment preparation, transport, and setup. • Document field work, test results, and issues encountered; contribute to improving processes, procedures, and documentation. • Collaborate closely with Engineering and Product teams to improve product reliability and deployment efficiency. • Provide technical support to internal and external stakeholders, including customer-facing troubleshooting.

Job Requirements

  • Bachelor’s degree in Electrical Engineering, Computer Engineering, Systems Engineering, or a related technical field
  • 4+ years of experience in field engineering, technical support, or systems deployment role
  • Experience troubleshooting integrated hardware and software systems in real-world environments
  • Working knowledge of networking fundamentals (IP networking, routers, switches, basic configuration)
  • Ability to read and interpret technical documentation, schematics, and system diagrams
  • Experience with command-line interfaces for system configuration and troubleshooting
  • Valid driver’s license and ability to meet company driving requirements
  • Ability and willingness to travel up to 75% domestically and internationally
  • Active secret clearance or ability to obtain clearance within 6 months of employment

Benefits

  • Health insurance
  • Paid parental leave
  • Flexible time off
  • 401(k) with employer contributions
  • Life insurance
  • Disability insurance
  • Potential stock options

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