Esri logo
Esri

Esri technology helps people solve some of the world’s most difficult problems.

Client Relations Specialist

GeneralGeneralFull TimeRemoteSeniorTeam 5,001-10,000H1B SponsorCompany SiteLinkedIn

Location

Alabama + 5 moreAll locations: Alabama | Louisiana | Mississippi | South Carolina | Tennessee | Texas

Posted

28 days ago

Salary

$55K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Client Relations Specialist

Esri

• Support and manage assigned client relationships, implementation activities, and ongoing account needs. • Serve as a key point of contact for clients, ensuring timely follow-through and identifying opportunities to strengthen and expand existing client partnerships. • Prepare presentations and client-facing materials, supporting outreach and follow-up efforts. • Maintain accurate activity within CRM systems and ensure visibility into account status, priorities, and next steps. • Collaborate internally with various departments to support account needs and service setup. • Identify opportunities to strengthen Call 4 Health's presence within existing client relationships.

Job Requirements

  • 3–5+ years of experience in client relations, account management, implementation support, or a similar client-facing role.
  • Experience in healthcare, healthcare services, patient access, call center operations, or outsourced services strongly preferred.
  • Strong organizational skills with the ability to manage multiple projects, contacts, follow-up items, and priorities at once.
  • Strong working knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
  • Strong written and verbal communication skills.
  • Experience using CRM systems, preferably HubSpot.
  • Ability to work independently, take initiative, and operate effectively without significant hand-holding.
  • Strong problem-solving skills and a proactive, solutions-oriented mindset.
  • Familiarity with AI-powered tools and a willingness to learn and adapt to emerging technologies that support efficiency.

Benefits

  • Comprehensive benefits package including health, dental, vision, PTO, and more.

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