We are a boutique technology consultancy focused on transforming our clients businesses with data and automation
Solution Specialist
Location
United States
Posted
28 days ago
Salary
$65K / year
Seniority
Senior
Job Description
Solution Specialist
Magna Marketing
• Assist in the configuration and customization of Salesforce platforms based on defined business requirements. • Perform data-related tasks such as imports, updates, cleansing, and migration with accuracy and attention to data integrity. • Support the setup and maintenance of user roles, profiles, sharing settings, and permission sets. • Build and maintain reports and dashboards to support client reporting needs. • Contribute to technical documentation, user guides, and training materials to support both internal and client-facing teams. • Participate in functional testing and quality assurance activities across configuration and deployment workstreams. • Conduct basic troubleshooting of user or system issues and propose resolutions where applicable. • Collaborate with cross-functional team members including developers, project managers, and solution architects. • Participate in client discovery sessions by capturing and organizing business requirements. • Own and execute smaller configuration tasks or enhancement requests independently, where appropriate. • Support the implementation of simple end-to-end solutions, with light oversight, from configuration through handoff. • Stay current on Salesforce platform updates and features relevant to assigned work. • Contribute to process improvement and internal knowledge-sharing initiatives within the Delivery team. • Demonstrate growth by progressively taking on more responsibility in solution design, testing, or client communication.
Job Requirements
- Bachelor's degree in Information Science, Computer Science or a related field.
- Strong interest in technology and a desire to learn about the Salesforce platform.
- Excellent attention to detail and a commitment to accuracy.
- Strong organizational and time management skills.
- Excellent written and verbal communication skills.
- Ability to follow instructions and work effectively within a team environment.
- A proactive and eager attitude towards learning new technologies and processes
- Excellent client relationship management skills, with the ability to build rapport and establish trust.
- Proficiency in Salesforce, CRM, SQL/SOQL, Excel.
Benefits
- Fully remote work
- Health, dental, and vision benefits
- 20 vacation days
- 5 Sick days
- 401k plan
- Health Advocate Healthcare Support
- On-Demand Primary Care and Teladoc Virtual Health
- Talkspace online mental health therapy
- Kindbody Family-building Care
- Home office allowance for essentials such as desks, monitors, chairs, etc.
- A collaborative environment with smart, hardworking professionals who are passionate about what they do and committed to excellence
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