• Lead design across your SpryCIS squads alongside a Staff Designer, helping build a shared design practice in a product area that's ready for it. • Collaborate with your product and engineering partners in a triad. Advocate for the user, build real relationships, and help the people around you make better decisions because design is in the room. • Translate complex workflows and product requirements into experiences that feel clear and obvious. These are people doing demanding, real-world jobs, and the design should make that easier. • Bring visual craft to CIS. Use typography, hierarchy, and considered use of space to make complex information easier to read and act on. • Run user research and usability testing to get close to how utility professionals actually work, then let that shape the design. • Produce wireframes, user flows, and prototypes that make your thinking visible and easy for product and engineering to build from. • Engage in design critiques, share what you’re learning, and push back when something isn’t right. You're part of a team that cares about craft and making each other better.

CAPCO POLAND *We're looking for Poland-based candidates Capco Poland is a leading global technology and management consultancy, dedicated to driving digital transformation across the financial services industry. Our passion lies in helping our clients navigate the complexities of the financial world, and our expertise spans banking and payments, capital markets, wealth, and asset management. We pride ourselves on maintaining a nimble, agile, and entrepreneurial culture, and we are committed to growing our business by hiring top talent. Design intuitive and engaging digital trading experiences that put users at the center of every interaction. We are looking for a Senior UI/UX Designer to join a dynamic delivery team supporting the evolution of a leading banking client’s trading application platform. You will play a key role in designing user-centric experiences for trading and investment products, helping transform complex workflows into intuitive and accessible digital journeys. This role is ideal for someone who combines strong visual design capabilities with user experience expertise and enjoys collaborating closely with product, business, and engineering teams in Agile environments. What You’ll Do - Create intuitive, user-focused designs and prototypes for web and mobile trading applications using Figma - Collaborate with product owners, business analysts, developers, and stakeholders to translate requirements into engaging user experiences - Conduct user journey mapping, wireframing, interaction design, and usability improvements across digital products - Maintain and contribute to scalable design systems, UI standards, and design consistency across platforms - Support design reviews, user feedback sessions, and iterative improvements throughout the product lifecycle What We’re Looking For - 5+ years of experience in UI/UX design for digital products, enterprise platforms, or financial services applications - Strong hands-on expertise with Figma for wireframing, prototyping, and high-fidelity UI design - Solid understanding of user-centered design principles, accessibility, and responsive design best practices - Experience collaborating within Agile or cross-functional product delivery teams - Strong communication, stakeholder management, and presentation skills with attention to detail Bonus Points For - Experience designing trading platforms, banking applications, or fintech products - Familiarity with design systems, component libraries, and developer handoff processes - Understanding of user research methods, usability testing, and analytics-driven design improvements - Exposure to mobile-first and responsive design strategies - Experience working closely with frontend engineering teams to ensure design implementation quality We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on diverse projects. ONLINE RECRUITMENT PROCESS STEPS - Screening call with the Recruiter - Hiring Manager Technical Interview - Client Interview - Feedback/Offer #LI-HYBRID

• Lead complex client engagements end-to-end — discovery, strategy, IA, design, prototype, handoff. • Anticipate and resolve issues that derail design teams. • Push AI practice forward and share what's working. • Build durable design systems within complex engagements. • Participate in pre-sales with accurate estimations and risk assessments. • Mentor the designers around you and help adopt new tools.

Title: Lead Journey Designer Location: San Francisco CA United States As a Lead Journey Designer, you will translate business strategy, brand strategy, and qualitative/quantitative insights into clear service concepts, scenarios, and blueprints that teams can execute against. You will make the "backstage" visible, articulating the internal processes, tools, roles, handoffs, and constraints that shape the customer experience, and framing where service improvements will have the greatest impact. You will frame options and tradeoffs clearly, using narratives, diagrams, and prototypes to help stakeholders make better decisions than they normally would in ambiguous, cross-functional spaces. You will define success metrics for service initiatives in partnership with analytics, marketing, and product teams, and help set up feedback loops to track performance over time. Finally, you will communicate progress and impact to senior stakeholders through clear storytelling, visuals, and concise updates that tie service outcomes to business and brand goals. This position is an individual contributor role reporting to the Sr Creative Director, Digital Experience. Responsibility - Lead complex, cross-functional service design projects from framing through implementation, balancing strategic vision with hands-on delivery - Create and maintain service blueprints, journey maps, ecosystem maps, and related artifacts for key journeys across Docusign's digital experience - Plan and conduct discovery and validation research in partnership with research, analytics, and business stakeholders; synthesize findings into actionable insights and opportunities - Facilitate workshops and working sessions to align stakeholders on current-state challenges, future-state vision, and prioritized roadmaps - Collaborate closely with Brand & Creative, Digital Experience, Product Design, Product Management, Growth, Sales, and CX to ensure service designs translate into coherent customer and employee experiences at launch and beyond - Document service principles, guardrails, and patterns that can be reused across initiatives and teams - Mentor and coach designers (and interested partners) on service design practices, providing feedback on work and helping shape team standards and expectations for P-level craft and impact - Champion inclusive, accessible, and globally-minded experiences across customer and employee journeys - Establish and evolve service design standards, templates, and practices within Brand & Creative, enabling other designers and partners to adopt service-design ways of working Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic - 12+ years of experience in service design, interaction design, CX design, or closely related disciplines, including substantial work on complex, cross-channel services or journeys for digital products and experiences - Experience designing and delivering end-to-end services that span multiple touchpoints (e.g., web, in-product, lifecycle marketing, sales interactions, support), ideally in B2B or SaaS environments - Experience leading ambiguous, cross-functional initiatives as a hands-on individual contributor-owning problem framing, research, mapping, concept development, and facilitation - Portfolio showcasing service design artifacts (service blueprints, journey maps, ecosystems, prototypes) and clear stories about your role, decisions, and impact - Experience with design and collaboration tools (e.g., Figma, Miro, FigJam or similar, and common productivity tools such as Google Workspace) - Experience planning and conducting qualitative research (e.g., interviews, contextual inquiry, co-design) and incorporating quantitative data into service decisions Preferred - Experience working in or closely with Brand & Creative, Growth Marketing, Product, and Customer Success teams - Experience designing services in enterprise SaaS, B2B, or platform businesses, ideally related to workflow, productivity, or business-critical processes - Background in service design, interaction design, systems design, design strategy, or related field (e.g., HCI, design research, business design), or equivalent practical experience - Demonstrated ability to think at multiple altitudes-from high-level systems and narratives (e.g., IAM journeys) down to detailed moments of interaction and content - Experience mentoring other designers and influencing design quality and standards across a broader organization - Comfort working in a fast-paced, highly collaborative environment with distributed teams and evolving priorities - Excellent communication and storytelling skills; able to articulate complex systems and tradeoffs clearly to both senior leadership and cross-functional partners Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $164,700.00 - $266,000.00 base salary This role is also eligible for the following: - Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. - Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: - Paid Time Off: earned time off, as well as paid company holidays based on region - Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement - Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment - Retirement Plans: select retirement and pension programs with potential for employer contributions - Learning and Development: options for coaching, online courses and education reimbursements - Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events