• Discovery & Solution Design: Evaluate legacy ecosystems, operational workflows, and infrastructure limitations (focusing on bandwidth optimization and high-volume traffic management). • LMS Architecture: Design sophisticated, high-scale LMS frameworks powered by Moodle and tailored EdTech innovations. • Technical Proposal & Specs: Formulate detailed architectural blueprints, including trade-off analyses, risk assessments, delivery timelines, and Azure cloud utilization projections. • Delivery Governance: Serve as the primary technical arbiter for engineering cohorts exceeding 20 developers, ensuring adherence to rigorous security and coding benchmarks. • Risk Mitigation: Proactively address architectural vulnerabilities, system bottlenecks, and technical debt.

• Own post-sales technical engagement across assigned Enterprise accounts • Drive adoption, optimisation and ongoing usage of Fivetran • Deliver enablement sessions, workshops and best-practice guidance • Monitor account health signals (usage, performance, support trends) and proactively intervene where needed • Ensure customers move from initial deployment to sustained, scalable success • Identify, validate and execute expansion opportunities across business units, regions and use-cases • Partner with AEs to drive incremental ARR through structured expansion plays • Act as the chief technical stakeholder for assigned accounts post-go-live • Guide customers on best practices for data pipelines, automation, and platform adoption • Build and maintain relationships with technical, operational and executive stakeholders

• Support the sales team with technical expertise • Provide deep technical knowledge of F5 solutions to customers • Achieve assigned sales targets by selling relevant F5 solutions and products • Present technical features and articulate the associated business benefits • Develop and deliver presentations for customers and partners • Partner with Product Development and Product Management • Maintain a high level of technical knowledge of F5 solutions and the broader industry • Foster a collaborative, team‑based environment • Solve problems independently and creatively • Deliver world‑class customer service across pre‑sales, implementation, and post‑sales activities

• Traducir los objetivos comerciales en soluciones de IA. • Dirigir decisiones sobre plataformas y herramientas. • Arquitectura de sistemas de IA generativa y agente. • Desarrollar agentes y automatizaciones de calidad de producción. • Implementar canalizaciones de evaluación y optimizar latencia, costo y precisión de inferencia. • Contribuir a la preventa y solución, conformando ofertas de solución. • Proporcionar orientación a ingenieros e internos.