Title: Legal Assistant (PIP/BI) Location: DETROIT Michigan United States Type: Full-Time Job Description: Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are currently seeking a talented personal injury and PIP Legal Assistant for our Detroit, MI staff counsel law office. As a dedicated Legal Assistant (PIP/BI) you will provide assistance with legal work which is reviewed and approved by the supervising attorney. This includes but is not limited to research, contract administration, document preparation, and trial preparation. The legal work performed differs by practice area and area of specialty such as insurance, banking, investments, financial services, litigation, general corporate, ecommerce/marketing, government relations or labor/employee relations. Legal Assistants have a flexible work environment where most of your time will be spent at the staff counsel office and working from home. Relocation assistance is not available for this position. What you'll do: - Applies intermediate knowledge to assist in providing support for the investigative process of a trial by gathering documents and information for legal assignments. - Collaborates with team to conduct research and analyze documents to prepare reports of findings and formulate alternatives. - Collaborates with team to evaluate risk of alternatives and calculate costs of potential liability and assesses benefits/drawbacks. - May assist in preparing drafts of legal documents such as discovery responses, affidavits, motions, corporate minutes, contracts and other legal documents. - Applies intermediate knowledge to assist with proper filing of documents with regulatory authorities, courts, other tribunals, monitors status and distributes copies. - Assists team with preparing presentations and briefing material on topics relevant to USAA business. - Oversees management and maintenance of attorneys' files per the attorney's specifications. - May assist with administrative tasks to include, but not limited to, calendar responsibilities to ensure all deadlines are met; check writing, check requesting, copying, and handling mail as necessary to ensure continuous business operations. - May act as a liaison between attorney and outside counsel in the exchange of information. - Collaborates with team members to resolve issues and to identify appropriate issues for escalation. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - High School Diploma or General Equivalency Diploma required. - 1 year of experience in legal support or related experience to include multi-tasking in a fast paced and complex business environment. - Intermediate knowledge of the function/discipline and demonstrated application of knowledge, skills and abilities towards work products required. - Interpersonal skills necessary to communicate effectively in person, by e-mail and telephone; effectively follow instructions from a diverse group of clients, attorneys and staff; provide reports with professional courtesy and tact. - Strong ability to focus on details, demonstrate accuracy, and maintain a high level of confidentiality. - Knowledge of Microsoft Office tools. What sets you apart: - Experience assisting attorneys in handling discovery, conducting legal research, drafting motions, and trial preparation for a PIP and BI insurance defense law firm or in-house counsel in the state of Michigan. - US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $51,370 - $92,060. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Role Description We are seeking a dedicated Legal Assistant to join a busy Personal Injury Law Firm. As a Legal Assistant, you will play a crucial role in supporting legal professionals with administrative tasks, ensuring the smooth running of files. - Providing administrative support to lawyers and legal executives, including managing schedules, organising meetings, and handling correspondence - Assisting with the preparation of legal documents, including drafting letters and court documents - Communicating with clients over the phone, to assist with enquiries and provide updates on case progress - Management of email inboxes - Managing filing systems and maintaining accurate records of client information and case files - Assisting with billing processes and ensuring accurate financial records are maintained Qualifications - Proven experience as an Administrative Assistant, preferably in a law firm in the role of Legal Assistant, or professional office setting - Excellent verbal and written English communication skills (hard requirement) - Strong organizational and multitasking abilities - Proficient in Microsoft Office Suite (Word, Excel, Outlook) - Ability to work independently and meet deadlines - High level of professionalism, discretion, and confidentiality - Strong attention to detail and problem-solving skills - Experience with Monday.com (nice to have) but not a must have - Knowledgeable with Practice evolve - legal database (not a hard requirement) - Advantage if they have worked in AU law firms (hard requirement) Preferred Qualifications - Experience with legal terminology and legal documentation - Familiarity with case management software - Background in a similar role within the legal industry - More than a year of experience

Role Description Provide coaching, care coordination, referral and appointing services to clients enrolled in the VA Caregiver Legal and Financial program. Provide services via phone, text and video and a case management system for case notes, appointing, and other documentation. - Responsible for assessing needs of participating clients to inform the development of personal plans in various areas including legal information and benefits navigation aimed at improving their overall well-being. - Responsible for tracking, monitoring, and documenting all coaching sessions and related services within the case management system. - Responsible for taking dictation for legal forms. - Provide web-assisted audio or video coaching to utilize motivational interviewing, solution focused techniques, and other related skills to assist clients in obtaining the desired information, resources, and assistance. - Work with clients to develop personal goal plans and identify action steps for completing their plans. - Provide connections to appropriate resources and make necessary referrals for facilitating goal attainment. - Complete ongoing training as required by customer and MyAdvisor. Qualifications - Paralegal, JD, or similar degree from an accredited university. - Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Director of Program Delivery. Requirements - Active Paralegal Certification. Company Description Revelations is committed to providing equal employment opportunity to all employees and applicants. Employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, sexual orientation, gender identity or expression), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local law. This policy applies to all aspects of employment, including recruitment, hiring, compensation, promotion, training, discipline, and termination.

• Send initial subrogation letters and follow up with lien holders to confirm file establishment • Confirm insurance coverage and obtain policy limits from adjusters after the Letter of Representation is sent • Manage post-settlement processes from settlement through disbursement (excluding final lien reconciliation) • Communicate professionally with clients, adjusters, lien holders, and internal teams • Maintain accurate and up-to-date records • Provide administrative and case support to Case Managers • Follow established workflows, SOPs, and quality standards • Assist with overflow tasks and special projects as needed