Role Description As the RCM Specialist, you will partner with ATI Physical Therapy business leaders to improve and deliver positive change throughout the revenue cycle. You will work to improve the accuracy and effectiveness of revenue cycle processes through: - Account audits - Data analysis - Assisting in training sessions - Participating in team/vendor meetings This position will assist with updating ATI’s policies and procedures as it relates to their focused area within the revenue cycle. The RCM Specialist will need understanding of all revenue cycle processes but will be assigned to one of the following focused areas: - Financial Clearance - Central Business Office - Commercial/Gov’t/SP AR Follow-up - WC/API AR Follow-up This is a remote position for U.S. based employees. Qualifications - Minimum Education Required: High School Diploma, GED, or suitable equivalent - Preferred: Associate / bachelor’s degree - Minimum Experience Required: - 3 years of healthcare experience in clinical or office setting - 1 year of healthcare revenue cycle experience - Claim, Denial, and/or process auditing experience - Preferred: - Previous experience with offshore revenue cycle vendors - 2+ years of healthcare revenue cycle experience - Denial reduction project experience - Knowledge Skills and Abilities: - Proficient in Microsoft Office applications - Strong attention to detail to ensure the accuracy of data with the patient account - Ability to prioritize and manage multiple tasks simultaneously - Excellent interpersonal and communication skills, both oral and written Requirements - Employ continuous improvement efforts to improve key performance metrics for the focused area within the revenue cycle - Provide ongoing monitoring of standards by conducting audits of all revenue cycle processes, vendors, and technology - Perform timely reviews of patient accounts, vendor work products, and remittances for denials to determine root cause of issue and appropriateness of actions taken - Assist in corrective action plan development - Participate in vendor and department meetings as needed - Assist in identifying changes to policies, procedures, and technology to improve efficiencies - Analyze department needs and suggest ways to improve workflow - Maintain open, consistent, and positive communication with other Revenue Cycle departments, clinics, and vendor partners - Other projects as assigned Benefits - Competitive compensation package with an incentive plan - Generous PTO, holiday pay, CEU, and “Be Well Days” to recharge, prioritize mental and physical health - Flexible medical, dental & vision coverage options - Competitive employer matching for 401(k) - And more! Company Description This is a remote position for U.S. based employees.

Role Description The Revenue Integrity Coordinator assists the National RCM Strategy team with accurate, detailed, and thorough review of claims billed to payers/insurance companies for reimbursement. Working in coordination with the Billing leadership team, utilize billing knowledge to ensure the timely and accurate processing of patient accounts. The ideal candidate will be someone who has a strong desire to work individually while meeting the needs of a national organization. An important key requirement is the self-accountability to drive success in a virtual team environment. This position is fully remote and can be performed anywhere within the United States. Compensation: $20.00- $24.00 Hourly with potential bonus Responsibilities - Claim level responsibilities are performed after a national trend has been identified and root caused. - Maintain current information on correct and lawful practices for billing payers. - Claim level actions to submit corrected claims to payer(s) for reconsideration. - May include some posting review or actions to resubmit claims to a payer. - Verify patient demographic information as it relates to the status of patient’s insurance as well as COB. - Review of ERA’s received and understanding of charges, expected allowable and actual allowable. Qualifications - High school diploma or GED equivalent required. - 1+ year of experience in a medical billing role. - 2+ years in the Behavioral Health/Mental Health space, preferably. - Previous experience with an electronic medical/health record, preferably AdvancedMD. - Understanding of EAP and Behavioral Health carve out plans. - Understanding of CPT, modifiers, Mental Health provider types and how each impact reimbursement. - Understanding of associated privacy legislation related to healthcare information, i.e., HIPAA. - Strong attention to detail. - Qualified candidates must be legally authorized to be employed in the United States. - Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. - The employee is frequently required to walk. - The employee must be able to lift and/or move objects up to 25 pounds. - Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Benefits - Medical, dental, vision, AD&D, short and long-term disability, and life insurance. - 401k retirement savings with employer match. - Paid parental leave. - Paid time off. - Holiday pay. - Employee Assistance Program.

• Facilitate onboarding programs across Sales, Customer Success, and Support teams • Manage the logistics of onboarding, including scheduling, system access, and completion tracking • Deliver training sessions, role-plays, and call shadowing to reinforce learning • Partner with Revenue Enablement Managers to continuously improve onboarding content and structure • Act as a primary coach and resource for new hires during their ramp period • Track onboarding performance metrics and identify opportunities to improve ramp time and effectiveness • Support ongoing training initiatives as needed across the revenue organization

Role Description Hyland is looking for a detail-oriented and curious Business Analyst to join our team. In this role, you will support projects across all stages, helping to capture, document, and analyze business processes and data to drive meaningful outcomes. Working closely with experienced team members, you'll contribute to discovery, data quality, and end-user enablement — building a strong foundation for a rewarding career in business analysis. If you're self-motivated, a natural collaborator, and thrive in a fast-paced environment, we'd love to connect. Your Role Responsibilities? Here's What You'll Do. - Assist with providing support to projects at all stages with direct oversight from other team members, contributing to successful delivery across the project lifecycle. - Capture, aggregate, and document business processes utilizing business analysis tools; assist with documenting findings for analysis of applications and systems. - Assist in analyzing and validating information gathered in discovery meetings and documentation associated with current business processes to ensure accuracy and alignment. - Gather operational and business measurement information to support data-driven decision making across the organization. - Perform audits on data quality, timeliness of data extraction and transfers, and accuracy of input to maintain data integrity and reliability. - Provide applicable training and documentation to end-users as required to ensure understanding and adoption of business processes and tools. Qualifications - Bachelor's degree or equivalent experience, with prior experience as a Business Analyst. - Strong oral and written communication skills that reflect a professional demeanor and the ability to interact with others with discretion and tact. - Facilitation and project management skills with the ability to multi-task, stay organized, and manage time effectively. - Critical thinking and problem-solving skills with strong attention to detail and the ability to thrive in a fast-paced, deadline-driven environment. - Proficiency in Microsoft Office Applications and familiarity with various analytic and reporting tools; up to 5% travel time may be required. Requirements - Customer service orientation with strong interpersonal skills and the ability to maintain solid rapport with team members and professionalism with external stakeholders. - Self-motivated with the ability to complete projects independently and in a timely manner. - Demonstrated ability to influence, motivate, and mobilize team members and business partners toward shared goals. - Ability to develop and use engaging, informative, and compelling presentation methodologies for diverse audiences. - Demonstrated ability to establish rapport and gain the trust of others; effective at gaining consensus across cross-functional teams. Benefits - Base salary range of $61,000–$72,000, eligible for benefits and variable compensation. Company Description Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. Since 1991, it has been Hyland's mission to help our employees, customers, and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do. Hyland supports employees through career development resources, wellbeing programs, and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success. Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants.