Role Description Eltropy is seeking an Enterprise Account Executive to drive growth with our largest clients in the U.S. East Coast region. In this role, you will generate new business, expand existing accounts, and manage executive-level relationships. The ideal candidate has a proven track record in high-growth SaaS enterprise sales, consistently exceeding quota, and ranking among the top performers. Experience selling SaaS solutions to financial institutions, particularly credit unions and community banks, is highly preferred. You will be responsible for building long-term, profitable customer relationships while expanding Eltropy’s presence in your territory. Because in-person engagement is critical to success, this role requires up to 50% travel each quarter. - Sell into the top credit unions and community banks in the United States. - Drive growth opportunities within top-tier enterprise accounts setting the stage for business expansion. - Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains. - Create a robust pipeline of opportunities while also nurturing leads generated by our BDR team. - Efficiently advance opportunities through the sales cycle. - Meet and exceed sales quota. - Collaborate well with other Eltropy departments to help our customers succeed. - Leverage your negotiation skills to secure large contracts involving multiple stakeholders. Qualifications - 6+ years of experience in SaaS enterprise sales with a proven ability to drive growth. - 3+ years selling into financial institutions or within the contact center/customer experience software space. - 3+ years managing complex, multi-stakeholder sales cycles with measurable success. - Demonstrated track record of consistently exceeding quota and performance targets. - Exceptional communication skills across phone, email, virtual, and in-person channels. - Strong ability to navigate intricate decision-making processes and influence diverse stakeholders. - Ambitious and goal driven with a competitive and relentless spirit. Benefits - Be part of a dynamic, high-growth tech company with an exciting future. - Work in a collaborative and supportive environment that values innovation and employee experience. - Competitive compensation and benefits, including healthcare, 401(k), and professional development opportunities. Company Description Eltropy is on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement and productivity. CFIs (Community Banks and Credit Unions) use Eltropy to communicate with consumers via Text, Video, Secure Chat, co-browsing, screen sharing and chatbot technology — all integrated in a single platform bolstered by AI, skill-based routing and other contact center capabilities. - Customers are our North Star - No Fear - Tell the truth - Team of Owners Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

• Exceeds sales quota within an assigned territory by delivering Acumed product on time • Provides high quality technical assistance in the OR • Assists in driving market acceptance and adoption of Acumed Products utilizing technical and surgical knowledge • Continuously assesses the customer base to identify new business opportunities and develops a targeted sales strategy for each identified opportunity • Proactively ensures all leads are followed up on appropriately • Executes business plans to identify and close new business • Identifies the needs of new prospects and develops/delivers appropriate responses to meet or exceed needs (written, telephone and face-to-face) • Performs field sales calls for assigned accounts and assigned territory including “on-call” and operating room consultation • Provides accounts with excellent post-sale follow up (communication and management of delivery dates, in-service training, and coordinates product replenishment) • Communicates with current and new customer accounts regarding a variety of topics including product updates, changes to Acumed’s product portfolio and medical educational programs • Cross-sells additional products and makes new product introductions to current and new accounts as they become available • Drives customer satisfaction and solves customer problems by addressing any issues, concerns, or problems that arise on assigned accounts promptly • Maintains customer records in accordance with Acumed specifications using the Company’s CRM tool • Drives compliance and the principles of responsibility of the AdvaMed code of conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements, and Company’s policies and procedures • Works with sales leadership to coach, train, or mentor Associate Sales Representatives as needed • Maintains current training in sales skills and product knowledge • Maintains current knowledge on medical device industry, Acumed customers, and competitive trends • Actively participates in and attends tradeshows, sales meetings, promotional activities, and professional association meetings as needed both inside and outside of regular business hours

• Exceeds sales quota within an assigned territory by delivering Acumed product on time and providing high quality technical assistance in the OR • Assists in the assessment of the customer base to identify new business opportunities and executes a targeted sales strategy • Executes business plans to identify and close new business • Identifies the needs of new prospects and develops/delivers appropriate responses to meet or exceed needs (written, telephone and face-to-face) • Performs field sales calls for assigned accounts and assigned territory including “on-call” and operating room consultation • Provides accounts with excellent post-sale follow up (communication and management of delivery dates, in-service training, and coordinates product replenishment) • Communicates with current and new customer accounts regarding a variety of topics including product updates, changes to Acumed’s product portfolio and medical educational programs • Cross-sells additional products and makes new product introductions to current and new accounts as they become available • Drives customer satisfaction and solves customer problems by addressing any issues, concerns, or problems that arise on assigned accounts promptly • Maintains customer records in accordance with Acumed specifications using the Company’s CRM tool • Drives compliance and the principles of responsibility of the AdvaMed code of conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements, and Company’s policies and procedures • Obtains training in sales skills and product knowledge • Gains current knowledge on medical device industry, Acumed customers, and competitive trends • Actively participates in and attends tradeshows, sales meetings, promotional activities, and professional association meetings as needed both inside and outside of regular business hours

• Be responsible for developing and maintaining relationships with existing customers with a focus on upselling via deal management • Perform account planning for assigned accounts, coordinating with pre-sales and other resources to ensure strategic alignment • Drive strategic add-on and renewal business of Workday solutions within Medium Enterprise customers • Coordinate cross functionally with Workday’s internal teams (pre-sales, digital, value & bid-management, marketing, technical and sales support)