• Drive the architecture, design, and implementation of new features • Lead strategic architectural decisions, help drive alignment, and optimize applications for performance • Engineer dynamic, responsive user interfaces that combine intuitive, user-centric interactions with polished design • Translate design ideas into high-quality, user-focused interfaces • Identify opportunities to assess and enhance current applications • Collaborate in an agile environment with stakeholders across Engineering, Design, GTM, and Product

• Drive the architecture, design, and implementation of a system for managing deployed customer solutions at scale • Work with a small, nimble team responsible for discovering and sharing new ways to rapidly build and release software • Lead strategic architectural decisions, help drive alignment, and optimize applications for performance, scalability, and observability • Be AI-forward and curious—investigate, test, and apply emerging technologies to plan, execute, and validate projects, rethink processes, and share best practices that help the team work smarter and deliver more impactful solutions • Actively participate in code reviews and pair programming sessions, sharing knowledge, championing best practices, and contributing to the continuous improvement of team processes • Drive improvements by rethinking and reinventing our practices, processes, and systems to make them smarter, faster, and more impactful • Identify opportunities to assess and enhance current applications, including refactoring code and upgrading technologies used • Leverage modern AI development tools (Claude Code, Cursor or similar) to accelerate delivery, improve code quality, and raise the overall impact of the team • Play a key role in transforming how products are built and delivered at RapidSOS by shaping and implementing new architecture that enables faster, more scalable, and more reliable solutions

• Owning the design and implementation of features within our Javascript stack that engage customers and have a meaningful impact on people’s lives. • Iterating on new and existing features to improve user experience and performance. • Actively contribute to the adoption of strong software architecture, development of best practices, and new technologies. • Improving the maturity of our technical stack with engineering best practices. • Being part of the code review process and helping to mentor other engineers. • Contribute technically to projects by being a hands-on coder, removing roadblocks, and repairing technical issues. • Partner with members of Product, Growth, Marketing, Customer Experience and other teams to continually refine and improve our product in an agile process. • Helping to have higher levels of uptime & supporting the on-call rotation that will help the business run 24/7.

• Build end-to-end full-stack features (Angular/TypeScript, CSS, Node.js, Python, Ruby on Rails, PostgreSQL) with a strong front-end focus, delivering user-centric experiences. • Collaborate with the UX team on design systems and partner cross-functionally with Product, Engineering, and Applied Science. • Own the full software lifecycle—design, build, test, and operate—while maintaining high code quality through unit, functional, and end-to-end tests. • Identify and implement AI-driven solutions that streamline provider workflows and reduce administrative burden. Mentor junior engineers via code reviews and pair programming, and champion internal standards for style, maintainability, and best practices. • Ship features consistently with minimal guidance, troubleshoot issues through data and code analysis, and evaluate emerging tools and technologies.