Job Closed

This listing is no longer active.

GR8 Tech logo
GR8 Tech

Launch, grow, or upgrade your iGaming business with GR8 Tech high-performance Sportsbook and iGaming platform.

Operations Account Manager

Location

United States

Posted

115 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree2 yrs expEnglishUkrainianRussianSDLC

Job Description

Operations Account Manager

GR8 Tech

• Ensure operational support and stable performance of an assigned client portfolio. • Act as the primary point of contact for clients, coordinating internal teams to address client needs. • Maintain long-term relationships with existing clients. • Own operational support for an assigned client portfolio. • Act as the main escalation point for clients. • Bridge client needs with internal departments. • Monitor key performance metrics and report on client performance. • Document operational procedures and track development request progress. • Identify areas for automation or efficiency improvements within the client journey. • Present product updates, upgrades, and new functionality to clients. • Coordinate development planning and prioritization of client requests.

Job Requirements

  • 2–3 years of professional experience, including at least 1 year in the iGaming industry (preferably in Technical Account Management, Project Management, or Client Delivery).
  • Advanced English and fluency in Ukrainian or Russian.
  • Confident user of MS Office tools (Excel, PowerPoint, Word).
  • Basic experience working with CRM and BI tools.
  • Strong communication skills with high emotional intelligence.
  • Ability to work independently and effectively prioritize operational tasks.
  • Analytical mindset with strong problem-solving skills.
  • Familiarity with SDLC processes and task management tools (e.g., Jira, Confluence, Miro).
  • Basic technical understanding of web services and integrations.
  • Experience participating in commercial discussions or entry-level negotiations.

Benefits

  • Benefits Cafeteria — annual budget you allocate to:
  • Sports
  • Medical
  • Mental health
  • Home office
  • Languages.
  • Paid maternity/paternity leave + monthly childcare allowance.
  • 20+ vacation days, unlimited sick leave, emergency time off.
  • Remote-first + tech support + coworking compensation.
  • Team events (online/offline/offsite).
  • Learning culture with internal courses + growth programs.

Related Job Pages

More Account Manager Jobs

Channel Account Manager

NinjaOne, LLC

NinjaOne, LLC provides IT management software services to help businesses effectively manage their operations, improve productivity, and enhance cybersecurity.

Account Manager115 days ago

• Identify, qualify, and onboard high-potential channel partners • Build and execute a repeatable channel sales motion • Activate partners through sales enablement, technical training, and joint go-to-market efforts • Clearly articulate the value of NinjaOne’s Partner Program • Own your regional partner plan, pipeline, and forecast • Collaborate cross-functionally with sales, marketing, and product teams

California + 2 moreAll locations: California | Florida | Texas
$200K / year
Job Closed
VikingCloud logo

Director, Account Management – Acquirer and Payment Processor

VikingCloud

The leading Predict-to-Prevent cybersecurity and compliance company.

Account Manager115 days ago
OtherRemoteTeam 1,001-5,000H1B No Sponsor

• Own and nurture executive-level relationships across a portfolio of tier-1 acquirer and payment processor accounts • Serve as executive sponsor for strategic accounts, ensuring high satisfaction, retention, and strategic alignment • Oversee management of client requests related to solution enhancements, reporting needs, and coordination of new product releases and implementations • Partner with customers to deeply understand their merchant portfolio dynamics, compliance challenges, and growth objectives • Define paths of growth for both parties - the customer and VikingCloud • Work closely with the C-Suite—Product, Security, Technology, Finance, and Operations to align customer needs with business priorities

New York
Epicor logo

Account Manager – CMS

Epicor

We’re the essential partner to the world’s most essential businesses.

Account Manager115 days ago
OtherRemoteTeam 1,001-5,000Since 1972H1B Sponsor

• Works with existing customers to understand their business objectives and create appropriate solutions to meet their business needs. • Develops and manages relationships within our existing customers. • Develops compelling value propositions based on ROI cost/benefits analysis. • Coordinates cross-functionally within and outside of the sales team. • Some travel is expected in support of sales efforts.

United States
$71K - $114K / year
Job Closed
Thrive logo

Relationship Manager

Thrive

NextGen Technology Services

Account Manager115 days ago
Full TimeRemoteTeam 201-500H1B Sponsor

Role Description We are looking for a Sales Professional located in: - Evansville, IN - Belleville, IL The primary function of the Relationship Manager / Sales Rep is to grow, create, and increase revenue and number of merchants within an assigned territory through sales and building long-term relationships, primarily with referral sources and associated merchants. This role will target growth from existing customers, and new potential customers/prospects for the business. Job Duties and Responsibilities: - Builds and maintains a network of bank partners from which to identify new sales leads. - Sells new merchant accounts, whether self-sourced or referred by referral sources. - Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs. - Demonstrates the functions and utility of products or services to customers based on their needs. - Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale. - Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest. - Reviews and utilizes reports regarding sales activities including calls, sales, lost business, and any customer or vendor relationship issues. - Performs other duties as assigned. Qualifications - Bachelor’s degree preferred in Marketing, Sales, Business, Communication or related field. - Two (2) years of sales experience preferred. Requirements - Excellent interpersonal and customer service skills. - Excellent sales and negotiation skills. - Strong analytical and problem-solving skills. - Proficient with Microsoft Office Suite and/or related software. Company Description Thrive is an equal opportunity employer.

United States
Job Closed