• Contribute to the Patient CRM Roadmap: Own the strategy and delivery of the features specific to patient recruitment, enrollment, and long-term engagement processes. • Collaborate Across Product Teams: Partner with the wider Vault CRM PM organization to incorporate patient-specific requirements into the core platform. You will ensure that core capabilities are optimized for the high-touch, high-security nature of patient services. • Industry Representation & Thought Leadership: Represent the product team at Patient Services and Hub-focused events. You will share our vision for the future of patient orchestration and gather market intelligence to inform our strategy. • Requirement Synthesis: Translate the complexities of patient journeys, including reimbursement, clinical trial support, and therapy adherence, into technical specifications. • AI & Intelligent Orchestration: Partner with the AI PM team to build agents that help patient case managers and support teams interact with patients more empathetically and efficiently. • Full Lifecycle Management: Work with UX, engineering, QA, and services teams to guide features from initial concept and design to global release and customer adoption.

• Lead the design and delivery of GenAI driven workflow solutions that automate and augment recruiter and workforce intelligence workflows. • Define how AI agents interact with Axuall’s clinician data, job data, and customer context to drive meaningful user outcomes. • Work closely with Axuall’s data science team to develop new analytics- and model-driven product offerings. • Own the productization of analytics outputs—ensuring insights are explainable, actionable, and embedded directly into user workflows. • Partner closely with senior product leadership through regular roadmap reviews, prioritization discussions, and strategy working sessions, gaining direct mentorship and exposure to executive decision-making while building independent product judgment. • Develop and execute a clear product strategy and roadmap for Explore’s data and AI capabilities, aligned with company goals and customer needs. • Drive alignment across leadership, engineering, data science, sales, marketing, and customer success on priorities, sequencing, and tradeoffs. • Translate complex technical and analytical concepts into clear product requirements, user stories, and success metrics. • Collaborate with legal, compliance, and data governance teams to ensure responsible and compliant use of healthcare data and AI.

• Lead end-to-end product development including product discovery, shaping, delivery, and ensuring successful outcomes. • Drive clarity and alignment across the team, stakeholders, and organization, fostering collaboration and ensuring shared understanding of product goals. • Conduct both qualitative and quantitative research to deeply understand customer needs, challenges, and behaviors — then synthesize these insights into actionable strategies that inform product decisions and enhance user experience. • Act as the voice of the customer within the organization, ensuring customer feedback is consistently integrated into the product development process. • Define and execute the roadmap, balancing short-term wins with long-term innovation. • Prioritize user and business impact, ensuring every product decision drives value for Jobber’s small business customers. • Build detailed product plans, oversee execution, and implement key success metrics. Iterate based on performance metrics, customer feedback, and evolving business needs. • Coordinate the release process, ensuring smooth and effective product launches while maintaining clear communication with all stakeholders involved.

• Own end-to-end product development for a new financial services product • Lead product discovery and delivery with teams • Define and evolve product roadmap • Develop understanding of the business and customer needs