• Responsible to plan, manage, organize, evaluate and/or report on the day delivery of the Clinical Monitoring unit (Clinical Operations Leads). • Role includes policy and process development and improvement, product quality, site and compliance monitoring, staff resource planning, and staff and contractor performance management. • Provide support, expertise and represent project and clinical monitoring teams with sponsors/researchers throughout the project life cycle. • Ensure all team members, including third party providers, deliver high quality, timely service and maintain service delivery processes in accordance with corporate and industry best practices and that meet all regulatory requirements and guidelines.

• The Senior Director of Data Strategy oversees and guides our Data Strategy team, architecting the data capture, measurement, and analytics needs for Wpromote’s enterprise clients. • The Data Strategy team acts as the central resource & lead for Digital Strategy & Analytics engagements with clients. • Partner with a cross-functional team of exec-level leaders across Client & Media Strategy, Data Strategy & Analytics leaders to deliver scalable, high-quality, cross-channel data solutions and service experiences quickly to clients. • Lead client engagements and strategy: Define challenges, build solutions, and guide clients toward better measurement while remaining hands-on in the delivery of client-facing solutions. • Manage team operations: Project planning, resourcing, budget, and ensuring high client satisfaction. • Evangelize measurement methods and solutions: Educate clients on technology, privacy, and data capture. • Develop novel solutions: Collaborate with other teams to create cutting-edge measurement tools. • Continue to enhance the Data Strategy and Analytics team’s menu of services. • Acting as an escalation point to promptly resolve complex and occasionally unprecedented situations with broad definitions. • Support growth: Pitching new business on the differentiated value of Data Strategy & Analytics services, crafting a consultative sales approach through consulting on prospect MarTech stacks.

Role Description In this managerial role, you'll use your knowledge and analytical skills to help determine how clinical providers group up by specialty and service line. You'll discover the resources, backing, and opportunities that you'd expect from a Fortune 5 leader. You’ll enjoy the flexibility to work remotely on the West Coast as you take on some tough challenges. - Provides leadership to and is accountable for the performance of managers and/or senior level professional staff. - Impact of work is most often at the operational or local business unit or market level. - Owns an end-to-end process. - Develops functional, market level, and/or site strategy, plans, production and/or organizational priorities. - Identifies and resolves technical, operational and organizational problems outside own team. - Develops innovative approaches. - Serves as key resource on complex/critical issues. - Lead functional or segment teams or projects. Qualifications - 4+ years of provider relations experience. - 3+ years of experience with Medicare and Medicaid regulations. - Ability to call on Providers. - Intermediate level of knowledge of claims processing. - Demonstrated proficiency in MS Word, PowerPoint, Excel, and Access. - Ability to travel up to 50%. - Driver’s license and access to reliable transportation. - Dedicated, distraction-free workspace and access to high-speed internet in home. Requirements - West Region Direct Payer Network Point of Contact. - Project Manage Provider Bulletins that impact provider networks. - Liaison between Pricing Integrity, Contracting, Onboarding and Provider Relations. - Liaison between provider network and Account Management team. - Ensure Network Reporting set up and maintenance. - Support benefit expansion initiatives. - Support network quality improvement initiatives. - Provider network readiness review. - Monitor performance guarantees. - Monitor emerging trends coming from provider-facing teams. Implement corrective action plans. - Establish and maintain Network policies and procedures to comply with regulatory and contractual requirements impacting provider network. - Regulatory and Customer audit – provider network deliverables. - QBR participant. - Oversee trade org relationships. Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements). - Salary range: $112,700 to $193,200 annually based on full-time employment. Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

Role Description The Director, Clinical Quality Risk & Portfolio Oversight leads enterprise-wide quality intelligence, portfolio risk surveillance, and centralized quality oversight activities across Clinical Development. This role is responsible for identifying emerging quality signals, systemic compliance risks, and operational trends across studies, vendors, computerized systems, audits, inspections, deviations, CAPAs, and quality metrics. Through data-driven analytics and risk-based oversight, the position enables a shift from study-level quality management to proactive, enterprise-wide quality risk management. This position serves as a strategic quality governance and quality analytics leader, partnering closely with other QA functions (including GLP and PV), functional Expertise Areas, Digital/Systems teams, and Functional Leadership. The role leads a team responsible for vendor quality oversight and clinical systems quality governance to drive standardized, risk-based oversight frameworks that enhance vendor performance management, system compliance, and overall quality across R&D. The role plays a critical part in strengthening a proactive, portfolio-wide quality model by leveraging trend analysis, risk insights, and centralized oversight to enhance compliance, inspection readiness, and operational effectiveness. This position is open to remote working. Key Responsibilities - Portfolio Quality Risk Surveillance - Lead enterprise-level quality surveillance activities across the clinical development portfolio. - Identify systemic quality risks, recurring compliance signals, and emerging operational vulnerabilities. - Analyze data from audits, inspections, CAPAs, deviations, site and central monitoring activities, vendor oversight, and quality metrics to identify trends and risk patterns. - Establish and maintain proactive quality risk detection, escalation, and mitigation frameworks. - Quality Analytics & Trend Management - Develop and maintain portfolio-level dashboards, analytics, and governance reporting. - Use data analytics to drive trend analysis across studies, functions, vendors, and systems. - Translate complex quality data into actionable insights and recommendations for leadership. - Define and maintain meaningful risk indicators, thresholds, and escalation criteria. - Vendor Quality Oversight Leadership - Lead strategic oversight of clinical vendor quality management. - Monitor CRO and third-party performance trends to identify systemic or recurring quality and compliance concerns. - Ensure risk-based oversight frameworks are implemented for CROs, laboratories, technology providers, and key service partners. - Drive consistency in vendor quality governance and risk management approaches. - Clinical Systems Quality Oversight - Provide leadership and oversight for clinical systems quality governance. - Ensure quality and compliance requirements are incorporated into clinical technology platforms. - Partner with IT, Validation, and Operational stakeholders to assess and manage system-related quality risks and controls. - Oversee risk evaluation and trend analysis associated with computerized systems supporting GCP study related activities. - Develop a quality oversight framework that will ensure GLP and PV system governance. - Enterprise Risk Management & Governance - Maintain and evolve a centralized risk repository that tracks high-level threats to the global clinical pipeline. - Partner with inspection readiness and QA leadership teams to identify enterprise risk areas requiring proactive mitigation. - Convert complex data into executive-level risk summaries and recommendations. - Represent Clinical Quality in executive steering committees. - Collaborate with risk management and governance bodies across GLP and PV R&D activities. - Organizational Leadership - Directly manage and develop Vendor Quality Oversight Lead and Clinical Systems Quality Lead. - Build scalable quality surveillance, analytics, and governance capabilities across the organization. - Drive a culture of proactive risk identification and data-driven quality management. - Provide strategic leadership within the Clinical Quality organization. Qualifications - Bachelor’s degree in Life Sciences or related field required. - Advanced degree preferred. - Professional training or certification in risk management, quality systems, or data analytics preferred. - Minimum of 10 years of experience in GCP Quality Assurance, Clinical Quality, Clinical Operations, or related GCP-focused roles. - Demonstrated experience leading enterprise-level quality oversight and portfolio risk surveillance. - Strong proficiency in quality metrics, dashboards, and analytics. - Strategic thinker with strong analytical and problem-solving skills. - Strong leadership, communication, and stakeholder management skills. - Deep knowledge of ICH GCP, FDA, EMA, and global clinical regulatory requirements. Requirements - Strong proficiency in quality metrics, dashboards, and analytics. - Ability to interpret complex data and compliance signals. - Capability to translate risk insights into actionable recommendations. - Ability to influence across all organizational levels. Benefits - Comprehensive medical, dental, and vision coverage. - Life and disability insurance. - Lifestyle reimbursement program. - Flexible spending and health savings accounts. - 401(k) with a generous company match. - Paid time off, wellness days, and holidays. - Two company-wide recharge breaks. - Generous family resources and leave.