Role Description The job profile for this position is Pharmacy Prior Authorization Senior Representative, which is a Band 2 Professional Career Track Role. As a Pharmacy Prior Authorization Senior Representative, you will join a specialized, high-touch team supporting patients through benefits research, prior authorizations, order processing, and communication with sales, patients, and providers. This detail-oriented role is ideal for someone who excels in customer service and accurate pharmacy support. In this role, you will support a designated group of clinics and manage prior authorizations using internal and external pharmacy and clinic systems by: - Enter prescriptions, adjudicate claims, resolve rejections, and process orders accurately. - Use clinic-specific EMR systems to gather information needed for prior authorizations. - Handle benefit checks, prior authorization submissions, follow-ups, and appeals. - Research and respond to benefit and processing questions from internal sales, patients, and providers. - Maintain compliance with contract requirements and company practices. - Manage multiple tasks while maintaining strong attention to detail and communication. - Participate in customer meetings, training sessions, and other program-related projects. Qualifications - High school diploma or GED required. - 2+ years of Pharmacy Technician experience. - National Pharmacy Technician certification required. - Active pharmacy technician license in AZ. - Strong Microsoft Office, data entry, math, and communication skills. - High attention to detail with the ability to multitask across phone and computer-based work. - Experience with CoverMyMeds or similar electronic prior authorization tools preferred. - Experience with appeals, denials, EMR systems, or infertility care is a plus. - Strong teamwork, ownership, and time management skills. Requirements - If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. Benefits - Comprehensive range of benefits, with a focus on supporting your whole health. - Health-related benefits including medical, vision, dental, and well-being and behavioral health programs starting on day one of employment. - 401(k) and company paid life insurance. - Tuition reimbursement. - A minimum of 18 days of paid time off per year and paid holidays. - Eligible to participate in an annual bonus plan.

• Develop and lead comprehensive market entry and expansion strategies across regions • Analyze trends, customer behavior, competitive dynamics, and regulatory environments • Identify white space opportunities and translate insights into actionable strategic plans • Source, evaluate, and negotiate strategic partnerships and alliances • Oversee the full lifecycle of business development efforts • Collaborate with Sales, Marketing, and Product Development teams to align strategies • Partner with senior leadership to set growth targets and prioritize initiatives • Lead internal cross-functional teams for market expansion and business development initiatives

Role Description 2020 Companies is currently looking for a Scheduling Lead to join our Shared Services Team! The Scheduling Lead plays a critical role in supporting daily field operations by coordinating schedules, maintaining coverage, and ensuring clear, accurate communication across teams. This position works closely with Scheduling Coordinators, Team Leads, Market Leads, and internal partners to support field representatives and ensure smooth operations in a fast-paced, dynamic environment. - Coordinate and manage daily scheduling of field representatives in collaboration with Scheduling Coordinator, Team Leads, and internal teams. - Assign, adjust, and maintain schedules to ensure coverage for all required shifts and assignments. - Monitor staffing levels and identify scheduling gaps or coverage risks. - Proactively address callouts, availability changes, and last-minute adjustments to minimize disruption to operations. - Ensure all assigned jobs are scheduled within required timeframes (typically within 48 hours of receipt). - Balance workload distribution based on availability, skill set, location, and client requirements. - Monitor and maintain accurate schedules in designated systems (e.g., Salesforce, Teams, scheduling platforms). - Adjust schedules in real time to accommodate client changes, callouts, reassignments, or urgent requests. - Work with Lead Scheduling Coordinator and team leads to identify open markets and support coverage planning. - Support optimization of routes and schedules to reduce travel time and mileage. - Communicate daily assignments, schedule changes, and updates clearly and promptly to representatives. - Serve as a point of contact for scheduling-related questions and issues. - Maintain professional, timely, and accurate communication across all channels. - Partner closely with Market Leads and Shared Services leadership to align scheduling priorities. - Ensure representatives are responsive and have acknowledged assigned jobs. - Serve as a liaison between scheduling, field teams, and cross-functional partners. - Utilize scheduling and workforce management systems, including Dialpad and MS Teams, Salesforce, Airtable, Workday, and Microsoft Office to manage schedules and data. - Ensure schedule information is accurate, up to date, and properly documented across systems. - Support data entry and maintenance related to scheduling and staffing. - Monitor key hiring areas and ongoing staffing needs. - Identify trends related to scheduling gaps, workload volume, and coverage challenges. - Escalate recurring staffing issues or risks to leadership as appropriate. - Identify scheduling inefficiencies, gaps in coverage, or risks and escalate to field leadership with solutions. - Help develop and maintain standardized scheduling workflows and guidelines. - Provide administrative support related to scheduling, workflow changes, and rep coordination. - Assist with scheduling reports, tracking, and updates as requested. - Support continuous improvement efforts by identifying opportunities to streamline scheduling processes. Qualifications - Strong organizational and time-management skills with the ability to prioritize effectively. - Excellent written and verbal communication skills. - High attention to detail with a proactive problem-solving mindset. - Ability to work independently and manage responsibilities in a remote environment. - Comfort using multiple software platforms and tools simultaneously. Requirements - Previous experience in scheduling, dispatch, workforce coordination, or administrative support. - Experience supporting remote or field-based teams. - Familiarity with high-volume scheduling environments is a plus. - Ability to work from home independently and reliably. - Full-time availability, adhering strictly to assigned shift hours. - Ability to monitor, adjust, and manage schedules based on staffing gaps and operational needs. - Reliable internet connection and a dedicated workspace. Benefits - Receive a competitive hourly rate, paid weekly. - Work remotely, from home. - Health/Dental/Vision benefits. - 401K Program with matching. - Paid Time Off. - Paid Holidays. - $30 Mobile Reimbursement. - Scholarship opportunities for employees and direct family members. - Employee Assistance Program. - Leadership Development Program. - Employees' special pricing for multiple clients.

Role Description This position troubleshoots and communicates documentation discrepancy issues with customers and foreign origins. This position audits commercial documents, applies harmonized tariff schedule codes for accurate duty assessments, and ensures all federal requirements are met. This position handles general customs brokerage activities and general office and data entry tasks. - Preparation of customs entries and forwarding freight to designated locations, involving interface with international and domestic carriers, overseas offices, and importers. - Prepare Customs entries and follow-up with the clearance process on all entries prepared. - Communicate documentation discrepancies to client and supervisor. - Coordinate freight delivery to designated locations. - Resolve finance and accounting reconciliation exchange issues. - Responsible for filing entries to customs via GBS-CM in a timely and accurate manner. - Responsibilities may include scanning entries into the imaging system meeting allotted and sensitive time requirements. - Administrative responsibilities include preparation of reports/presentations and analysis using various software packages and databases. - Daily follow up on documentation discrepancy issues requiring effective communication, both verbally and in writing with customers and foreign origins. - Establish and maintain client relationships. - Position may require a weekend schedule on a department rotation basis and may include working a holiday schedule based on operational needs. Requirement: Candidate must agree to a 1-year position lock-in period from the date of hire to ensure continuity and proficiency in role-specific deliverables. Exceptions will be reviewed and approved at management’s discretion. Qualifications - High school diploma, GED, or International equivalent - Basic knowledge of customs operations, laws and regulations, and other government departments - Basic computer skills - Basic understanding of HS system Requirements - Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer. Company Description UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. - UPS is an equal opportunity employer. - UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.