Role Description At Multiplier, we are seeking a highly skilled and experienced Account Receivable professional to join our team. As an Account Receivable specialist, you will be responsible for managing the entire billing cycle, ensuring timely and accurate payments from our clients. Your expertise in resolving client queries and discrepancies will be crucial in maintaining a positive relationship with our clients. In this role, you will have the opportunity to work closely with cross-functional teams, including Sales, Customer Service, and Operations, to ensure seamless execution of billing processes. Your analytical and problem-solving skills will be essential in identifying and resolving any discrepancies or issues that may arise during the billing cycle. Qualifications - Proficiency in accounting software, such as QuickBooks, Xero, or SAP - Strong analytical and problem-solving skills to identify and resolve discrepancies - Excellent communication and interpersonal skills to effectively resolve client queries - Attention to detail and organizational skills to ensure timely and accurate processing of invoices - Leadership skills to guide and mentor junior team members - Knowledge of financial regulations and compliance standards, such as GDPR and PCI-DSS - Ability to work in a fast-paced environment and meet deadlines Requirements - Manage the entire billing cycle, from invoicing to collections, to ensure timely and accurate payments - Resolve client queries and discrepancies in a timely and professional manner - Collaborate with cross-functional teams to ensure seamless execution of billing processes - Identify and resolve any discrepancies or issues that may arise during the billing cycle - Provide guidance and mentorship to junior team members to develop their skills and knowledge - Ensure compliance with financial regulations and standards, such as GDPR and PCI-DSS - Develop and implement processes to improve billing efficiency and accuracy - Analyze and report on billing metrics and trends to inform business decisions

Role Description As an AR Specialist, you will: - Perform all duties and responsibilities in accordance with local, state, and federal regulations and company policies. - Utilize and apply industry knowledge to resolve new and aged accounts receivables by working various account types, including but not limited to: - Professional claims - Governmental and/or non-governmental claims - Denied claims - Aged accounts - High priority accounts - High dollar accounts - Reimbursements - Credits - Leverage available resources and systems (both internal and external) to analyze patient accounting information and take appropriate action for payment resolutions, documenting all activity in accordance with organizational and client policies. - Communicate professionally (in all forms) with payer resources, including websites/payer portals, email, telephone, and customer service departments. - Maintain quality and productivity results at a level that meets departmental standards as measured by a daily/weekly/monthly average. - Review claims data and supporting documentation to identify coding and/or billing concerns. - Interpret payer contracts and identify contract variances affecting reimbursement. - Utilize knowledge of the cash posting processing to obtain the necessary information to resolve misapplied payments. - Demonstrate clear proficiency in third-party billing requirements to include federal, state, and commercial/managed care payers. - Interpret claim scrubber edits/rejections and take appropriate action necessary to resolve issues. - Seek resolution to problematic accounts and payment discrepancies. - Prepare appeal letters for technical denials by accessing specific payer appeal forms, submitting appropriate medical documentation, and tracking appeal resolution. - Analyze accounts with critical thinking; consider payer contracts and billing guidelines to ensure one-touch resolution. - Further responsibilities may include reviewing insurance credit balances to determine root cause and take the steps necessary to resolve the account. - Identify denials trends, root cause, and A/R impact. - Serve as a resource to other team members and assist Team Leads with identifying A/R and denials trends. - Other Duties as Assigned. Qualifications - Must have had at least 2 years accounts receivable experience in a physician office setting. - General Knowledge of HCPCS, CPT-4 and ICD-10 coding and/or medical terminology. - Familiar with multiple payer requirements and regulations for claims processing. - Must have a High School Diploma/GED. Benefits - Have a daily impact on many lives. - Excellent training if you are new to this field. - Mileage reimbursement (if applicable) at the current IRS mileage reimbursement rate. - Community events that promote belonging and education, including but not limited to: - Community cookouts - Various fairs related to addiction treatment and outreach - Parades - Addiction awareness for schools - Holiday events - Opportunity to save lives every day! - Benefits Package: - Medical, Dental, and Vision Insurance - PTO - Variety of 401K options including a match program with no vesting period - Annual Continuing Education Allowance (in related field) - Life Insurance - Short/Long Term Disability - Paid maternity/paternity leave - Mental Health day - Calm subscription for all employees

Role Description We are seeking a hands-on Accounts Receivable Manager to lead Slate’s AR function across reservation deposits, vehicle sales, and merchandise. Reporting to the Head of Treasury, this role owns day-to-day AR operations, cash application, customer balance integrity, and AR close. It also serves as the AR voice in Slate’s broader order-to-cash and bank-to-book design work, partnering with Treasury, Accounting, and Digital on how AR fits into the target architecture. The ideal candidate combines strong AR fundamentals with a clear point of view on how modern AR, OMS, ERP, and treasury systems should connect. What You Get to Do - Cash Application & Customer Balances: - Own daily cash application across reservation deposits, vehicle balance payments, and merchandise sales, ensuring each cash event ties to the correct customer and order. - Manage refunds, chargebacks, cancellations, and the conversion of deposits as customers progress from reservation to delivery. - AR Close & Reconciliations: - Own AR month-end close, including customer deposit liability, AR aging, processor and lender receivables, and payment processor AR reconciliation. - Operate the daily and monthly AR reconciliations across processors, auto financing partners, and bank accounts, clearing breaks at the source rather than letting them carry. - Prepare AR-related close-time disclosure inputs in accordance with Slate's Cash Policy and Customer Deposits SOP. - AR Operations & Team: - Build and lead the AR function as volumes scale, hiring and developing analysts as transaction volume warrants. - Establish AR policies, procedures, and KPIs (DSO, unapplied cash aging, exception rates) and report performance to Accounting and Treasury leadership. - Manage AR-relevant vendor relationships with payment processors, financing partners, and SaaS providers on configuration, support, and roadmap items. - Controls & SOX Readiness: - Design and document AR controls for a SOX-ready environment ahead of IPO, including reviewer sign-off, segregation of duties, and evidence retention. - Maintain process narratives and risk and control matrices that stay current as systems and volumes evolve. - O2C and Bank-to-Book Partnership: - Represent AR in Slate's order-to-cash and bank-to-book design work led by Treasury, Accounting, and Digital, bringing a clear point of view on how AR should fit into the target architecture across order capture tool, OMS, payment processors, auto financing partners, NetSuite, the future TMS, and FloQast. - Provide AR requirements and acceptance criteria for system changes that touch customer payments, customer balances, or AR sub-ledgers, and lead AR-side user acceptance testing. - Flag downstream AR impacts of upstream changes (new payment methods, new sales channels, pricing changes) before they go live. Qualifications - 7+ years of accounts receivable or accounting operations experience, including 3+ years in a manager or lead capacity. - Strong AR fundamentals: cash application, customer deposit accounting, AR close, reconciliations, aging analysis, and DSO management. - Working knowledge of NetSuite AR (or comparable ERP) and experience operating in or implementing an order management system, payment processor (Adyen, Stripe, or similar), and a close platform (FloQast, BlackLine, or similar). - Clear point of view on how modern AR, OMS, ERP, and treasury systems should connect, with the credibility to engage Treasury, Accounting, and Digital partners on architecture decisions. - Experience writing functional requirements, leading user acceptance testing, and partnering with IT or vendors through system implementations. - Familiarity with SOX requirements for AR-relevant systems and processes, ideally in a pre-IPO or recently public-company environment. - Advanced Excel skills; comfort with SQL or query-based reporting tools is a plus. - Comfortable in a fast-paced, growth-stage environment where AR processes are still being built rather than maintained. Location / Travel - Remote eligible with travel as needed for key meetings (expected travel: as needed, but typically not more than semi-annually). Why Join Team Slate? - At Slate, we’re fueled by grit, determination, and attention to detail. - The start-up spirit of ingenuity and resourcefulness move our business forward. - Team Slate fosters a culture of excellence, innovation, and mutual respect, and is motivated by shared principles. - Safety First - Delight Customers - One Team - Relentless Improvement - Fast, Frugal, and Scrappy - Respectful Collaboration - Positive Legacy

• Mastery of the current sales and invoicing platforms allowing for continued development of best practices, refining of current processes, assistance with set up and testing of new procedures, products, promotions, etc. • Liaise directly with the Sales and Sales Operations teams to work through daily procedure and workflow questions, troubleshoot any issues that are system related, and make recommendations regarding requests that are outside of normal processes • Work with Finance team members performing hands on AR duties such as invoice creation, account set up, processing and application of credit card payments • Knowledge of daily electronic deposits and receipts posting, order updating and activation • Updating of process and procedure manuals for basic Accounts Receivable functions • Daily Management of the Accounts Receivable in-box and case system for processing payment inquiries, PO review, customer set up – and delegation of emails to appropriate team members when required • Work end of month (EOM) processes – wire application, invoicing, other tasks as required • Assist with audit for data collection as needed