Role Description The Compensation and Stock Administrator is responsible for the day-to-day administration of NIQ’s equity compensation processes and supports the Compensation & Benefits (C&B) team in delivering critical reporting, communications, and program support. This role plays a key part in ensuring the accuracy, compliance, and effectiveness of NIQ’s total rewards programs while partnering across HR, Finance, and leadership stakeholders. Key Responsibilities - Stock Administration (75%) - Administer NIQ’s equity compensation programs, including profits interests, restricted stock units (RSUs), and performance stock units (PSUs). - Execute processes within Fidelity’s stock administration platform (grants, vesting, exercises, lapses, payroll and tax reporting). - Maintain accurate records of all equity transactions, ensuring compliance with company policies and regulations. - Manage insider trading policy processes, including blackout periods and pre-clearance requirements. - Support preparation and distribution of equity grant documentation and employee communications. - Conduct audits of equity data to ensure accuracy and compliance. - Respond to employee inquiries and resolve equity-related issues. - Monitor employee lifecycle events (terminations, retirement eligibility, deceased employees) and ensure timely equity processing. - Maintain and update documentation for stock administration processes. - Compensation & Benefits (25%) - Run reports, analyze data, and provide insights to support C&B programs and decision-making. - Support the preparation of presentations, communications, and materials for employees, HR partners, and leadership. - Partner with Finance, Audit, and other stakeholders to manage requests and ensure timely delivery. - Maintain trackers and reporting tools to ensure visibility into program status and progress. - Support regional and global C&B projects and initiatives. - Organize and maintain shared documentation, tools, and knowledge resources. Qualifications - Bachelor’s degree in Business, Finance, HR, or a related field (or equivalent experience). - 3+ years of experience supporting equity administration or administrative processes in HR, Finance, or Accounting. - Experience working with structured processes, reporting, and data management. Skills & Competencies - Advanced Excel and strong analytical skills, with the ability to analyze and reconcile datasets. - Proficiency with Microsoft Office (Excel, Word, PowerPoint, SharePoint). - Strong organizational skills with the ability to manage competing priorities. - High attention to detail and commitment to accuracy. - Ability to handle confidential information with discretion. - Strong problem-solving and independent research skills. - Effective communication skills with a customer service mindset. - Proactive, self-starter with the ability to drive execution. Preferred Qualifications - Knowledge of stock administration regulations and compliance requirements. - Experience with Fidelity’s stock administration platform and/or Workday (or other HRIS systems). - Understanding of equity programs, stock plan documents, share tracking, and filings. - Ability to thrive in a fast-paced, collaborative environment. Benefits - Flexible working environment. - Volunteer time off. - LinkedIn Learning. - Employee-Assistance-Program (EAP). - Market-competitive salary with an anticipated base compensation of $69,800.00 - $100,000.00. - Potential eligibility for a sales-based incentive or performance-based bonus. - Comprehensive health insurance. - Industry-leading parental leave. - Life insurance. - Education support.

Role Description Dev Technology Group is seeking a Microsoft Teams Administrator (Teams Calling Focus) to support enterprise administration, configuration, and operational sustainment of Microsoft Teams, including Teams Phone (Direct Routing), within a large federal environment. This role supports a mature deployment in which core calling capabilities (inbound/outbound) are already established, with a focus on day-to-day operations, user enablement, troubleshooting, and optimization. The position works under the guidance of a Senior Teams Phone SME, contributing to the ongoing success of enterprise voice services integrated with existing telephony infrastructure (e.g., Avaya). This role is suited for a hands-on administrator supporting large-scale environments, with a focus on balancing voice reliability, user experience, and operational efficiency. Qualifications - A Bachelor’s degree and a minimum of 6 years of professional experience - Experience administering Microsoft Teams in enterprise environments - Hands-on experience supporting enterprise Teams Phone deployments - Experience with voice policies, dial plans, and number management - Experience with call queues and auto attendants - Familiarity with voice quality troubleshooting tools (CQD, Call Analytics) - Familiarity with PowerShell for Teams administration - Experience supporting large-scale user bases - Strong troubleshooting and problem-solving skills in real-time operational environments - Ability to work effectively with cross-functional teams (network, telephony, security) - Strong communication skills for both technical and non-technical audiences Requirements - Administer Microsoft Teams environment, including Teams Phone (Direct Routing) configurations and policies - Support user lifecycle management for voice services, including: - Phone number assignment and management - Voice routing policies and dial plans - Device provisioning and configuration - Assist with Direct Routing operations, including: - Validation of call flows and routing behavior - Coordination with SBC/telephony teams (e.g., Avaya) for issue resolution - Monitor and troubleshoot voice quality and call performance using tools such as Call Analytics and Call Quality Dashboard (CQD) - Support configuration and maintenance of auto attendants, call queues, voicemail, call handling features, delegation, and shared calling scenarios - Troubleshoot escalated issues related to: - Call failures, latency, and quality issues - User configuration and policy mismatches - Client/device-related calling issues - Monitor Teams service health and participate in incident response and escalation support (Tier 2/3 coordination) - Support Teams governance and administration - Document configurations, procedures, and troubleshooting guides - Develop knowledge articles and job aids for Tier 1/2 support and end users - Collaborate with engineering, network, and security teams to support ongoing improvements and optimization - Stay current with Teams Phone capabilities, updates, and best practices Benefits - Generous and flexible time-off policy - Flexible work schedules and telework options, including remote work availability for eligible projects - Career development opportunities including a mentorship program, technical and management training through Dev University, hands-on learning through DevLab, tuition reimbursement, and paid training opportunities - Industry-leading benefits including a choice of two health plans that include dental and vision, flexible spending account, commuter benefits, life insurance, and more - 401K matching with a 5% matching contribution - Regular team and company social events including our annual party, happy hours, fitness challenges, and more - A focus on community engagement including company-wide support activities, employer match for donations, and time off for volunteer efforts

Role Description The Admin Support Specialist is responsible for delivering high-quality support to customers and platform administrators while serving as an escalation point for complex issues. This role combines customer support, troubleshooting, data analysis, and cross-functional collaboration to ensure a seamless customer experience and drive long-term customer satisfaction. The ideal candidate is a proactive problem solver who can manage escalated support cases, analyze program performance, create custom reports, and provide strategic insights to both customers and internal teams. This role works closely with Customer Success, Operations, Product, and Leadership teams to improve processes, mitigate customer risk, and support customer retention efforts. Position Duties - Provide timely, professional support to customers and platform administrators through troubleshooting, issue resolution, and ongoing product guidance. - Manage and resolve escalated customer issues, ensuring accurate communication, ownership, and follow-through to resolution. - Investigate and troubleshoot platform, reporting, and operational issues by collaborating with internal teams when necessary. - Create custom reports, dashboards, and program analyses to support customer needs and business objectives. - Adhere to department SLAs, KPIs, and quality metrics while maintaining a high standard of customer experience. - Provide continued education and training to admins who need additional support or product guidance. - Support internal knowledge sharing by assisting team members with complex cases and contributing to operational best practices. - Collaborate with leadership and Customer Success Managers to proactively identify and flag customers who may be at risk of churn. - Serve as a subject-matter expert and assist Driver Support Specialists with critical issues, questions, and complex cases. - Document recurring issues, solutions, and process improvements to help scale support operations. Qualifications - 2+ years in a customer support or operations role (experience as a Driver Support Specialist or similar preferred). - Comfortable working with dashboards, admin tools, and internal systems. - Excellent written and verbal communication skills with strong attention to detail. - Advanced Excel skills required; experience using XLOOKUP and other advanced formulas strongly preferred. - Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment. - Ability to collaborate effectively across teams and build strong working relationships internally and externally. - Customer-focused mindset with a proactive approach to problem-solving and continuous improvement. - Experience handling customer escalations and managing sensitive customer communications professionally and effectively. - Ability to create, analyze, and interpret reports to provide actionable insights and recommendations. - Experience supporting SaaS platforms or logistics/driver-based products. - Familiarity with SLAs, support metrics, and churn prevention strategies. - Experience mentoring or supporting junior support team members. Requirements - Where required by law, Motus provides a reasonable range of compensation for specific roles. The pay range for this role is $24.00 - $29.00 an hour. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications. Benefits - Medical Insurance, Dental Insurance, Vision Insurance (effective day one). - Open Paid Time Off for pre-scheduled vacation and personal time off. - Up to 40 hours of Sick Time Off available annually for unexpected absences. - Flexible Spending Accounts & Health Savings Accounts. - Motus-Fidelity 401K Plan. - Company-paid Short/Long-term Disability & Basic Life Insurance Plans. - Family Planning and Parenting Support Benefits through Maven. - Support your mental, physical, professional and financial well-being through coaching and clinical therapy with Modern Health. - $1000 Home Office Reimbursement Program. - $2000 Internal Referral Program. - WorkAnywhere Reimbursement of Internet and Cellular Costs. - 16 weeks maternity and adoption leave. - 12 weeks paternity leave.

Role Description The Post-Market Surveillance Coordinator supports the ongoing monitoring, evaluation, documentation, and escalation of product performance and safety information after launch. This role helps ensure that post-market signals are captured, assessed, and tracked, in accordance with regulatory requirements and internal procedures as part of the quality system. - Manage and coordinate analysis of post-market product feedback, complaints, adverse events, incidents, field reports, and other safety or performance issues for trend analysis and PMS reporting obligations. - Lead a review of post-market surveillance processes and drive continual process improvement to maintain compliance with global market requirements. - Work primarily with the Oracle Health & Life Sciences business units and interact with all Oracle business units selling products to the health and life sciences industries. - Be collaborative, a creative problem solver, and dedicated to excellence in work. Qualifications - BA/BS or advanced degree preferred. - 6+ years' experience in quality systems, post-market signaling, real world evidence tracking, regulatory reporting (or 4+ years with Master's). - Experience acting as a lead to resolve issues. - Demonstrated critical thinking skills focused on improved system performance outcomes and positive impact. - Excellent problem-solving skills; demonstrated application of structured problem-solving methods and tools. - Experience leading process development. - Expertise in continual improvement and risk management. - Experience with advanced root cause analysis methods. - Experience with SaMD in areas such as Regulatory Affairs, Quality Compliance, Product Development, etc. in medical device industry or equivalent. - Experience authoring submissions (510k, EU Technical Documentation, etc.) required. - Experience with sustaining and new product development is ideal. - Experience interacting with regulators preferred. - RAC, CQE, CPPS, or CQA certifications desired. - Experience in working within a quality management system, preferably with ISO 13485, ISO 14971, IEC 62304, 21 CFR parts 210, 211, 803, 820, or other quality system regulations. - Excellent written and verbal communication skills. - Ability to adjust and adapt to changing priorities in a dynamic environment. - Ability to perform in a fast-paced and continually evolving business environment. Benefits - Flexible medical, life insurance, and retirement options. - Opportunities for community engagement through volunteer programs. Company Description Oracle's Healthcare and Life Sciences business is a global leader in industry-specific software and solutions to healthcare providers, payers, pharmaceutical companies, medical device companies, and clinical research organizations. We offer a range of products and services, including AI/ML solutions, cloud-based healthcare platforms, data analytics, electronic health records (EHR), and patient engagement systems. - Aims to help organizations improve patient outcomes, lower costs, and accelerate innovation. - Enables secure and compliant handling of sensitive healthcare data, helping organizations meet regulatory requirements and protect patient privacy. - Focuses on digital transformation to empower the industry to embrace modern technologies and improve overall healthcare delivery.