Job Closed

This listing is no longer active.

Petal logo
Petal

Digital platforms that enable healthcare leaders to improve access to care by driving operational efficiencies.

Manager – Support & Billing Services

Location

Canada

Posted

18 days ago

Salary

CA$85K - CA$120K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Manager – Support & Billing Services

Petal

• Support teams through growth, change, and integration • Build strong, lasting relationships with clients in a service-driven environment • Enhance operational performance and service quality • Identify opportunities and help guide the evolution of billing operations across BC • Contribute to a collaborative and evolving healthcare ecosystem • Support & grow teams • Coach and support a team of billing professionals and team leads • Strengthen team capabilities and encourage accountability, collaboration, and knowledge sharing • Foster a positive and inclusive environment during periods of change • Improve operations • Oversee billing productivity, accuracy, and turnaround times • Use performance insights to identify trends, prioritize opportunities, and implement improvements • Act as a key point of contact for complex issues • Navigate conflict situations with care and professionalism to reach effective outcomes • Build and maintain strong relationships with physician clients (virtual and in-person)

Job Requirements

  • Proven experience managing and developing teams in an operations or service environment
  • Ability to identify opportunities for improvement and contribute to operational direction
  • Clear communicator who builds trust and maintains strong working relationships
  • Ability to navigate complex situations and support effective resolution
  • Experience working with clients in account, service, or partnership roles
  • Well-organized, dependable, and able to manage priorities independently
  • Comfortable working in a hybrid environment, including regular in-person client meetings
  • Based within commuting distance of North Vancouver or Duncan

Benefits

  • Recurring hybrid work allowance
  • Compensation that recognizes your contribution
  • 4 to 6 weeks of paid vacation per year
  • 5 paid personal days per year
  • A group RRSP / DPSP plan with employer contribution
  • A modular group insurance plan, from day 1
  • An annual wellness allowance
  • Access to the Lumino Health™ telehealth application
  • An inclusive environment

Related Categories

Related Job Pages

More Manager Jobs

Sony logo

Sr. Manager, Regional Security – Americas

Sony

Sony Interactive Entertainment (SIE) is a leading global source for digital and interactive game systems, games, and products. It is the parent company behind t

Manager18 days ago

Title: Sr. Manager, Regional Security – Americas Location: United States, San Diego, CA Category: Corporate Security Job Description: Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sr. Manager, Regional Security – Americas Location: This position can be based in one of our California offices, including San Mateo, San Diego, or Los Angeles.*Hybrid role with an expectation to work in-office on average 2 days per week Sony Interactive Entertainment is seeking an experienced and collaborative Regional Security Manager to lead physical security operations across the Americas (AMER) region. Reporting to the Director, Global Security Operations, this role will oversee a team responsible for regional security programs, incident response, crisis support, and operational readiness across SIE offices, studios, and events. The ideal candidate brings strong operational leadership, sound judgment, and the ability to build trusted partnerships across a global organization. This position plays a key role in helping create safe, secure, and resilient environments for employees, visitors, and business operations. What You’ll Do Regional Security Leadership - Lead and support a regional team of security professionals across the AMER region. - Partner with global security teams to help maintain consistent standards, processes, and operational practices. - Contribute to the development and execution of regional security strategies aligned with business priorities. - Use metrics and operational insights to evaluate effectiveness and identify opportunities for improvement. - Support budget planning, resource management, and vendor oversight within the security function. Physical Security Operations - Oversee physical security programs, policies, and procedures across offices and studio locations. - Conduct risk assessments and coordinate security reviews to identify and address potential vulnerabilities. - Collaborate with internal stakeholders and external partners to strengthen site security and emergency preparedness. - Manage third-party security providers to ensure quality service delivery and alignment with organizational expectations. - Provide guidance and operational support to regional sites on security best practices and compliance. Incident & Crisis Response - Lead or support responses to workplace security incidents and safety-related matters. - Partner closely with Workplace, Legal, HR/People, and other teams to support investigations and incident management. - Prepare clear documentation, reporting, and recommendations following incidents or security reviews. - Support emergency planning activities, tabletop exercises, and preparedness initiatives. - Coordinate response efforts during significant incidents impacting employees, facilities, or operations. Event Security - Support security planning and operational readiness for PlayStation events, activations, and executive engagements. - Conduct event-related risk assessments and coordinate appropriate security measures. - Provide on-site leadership and incident management support during key regional events. Collaboration & Communication - Build strong partnerships with teams across HR, IT, Workplace, Legal, and other business functions. - Communicate regularly with leadership regarding security priorities, risks, and operational updates. - Maintain relationships with industry peers, security organizations, and external partners to stay informed on emerging trends and best practices. What We’re Looking For - 8+ years of experience in physical security, corporate security operations, investigations, law enforcement, military, intelligence, or a related field. - Demonstrated experience managing security initiatives across multiple locations or regions. - Strong leadership and people management skills, including coaching and team development. - Ability to assess complex situations, make informed decisions, and communicate effectively during incidents. - Excellent collaboration and stakeholder management skills across diverse teams and functions. - Experience managing vendors, contractors, or third-party security providers. - Familiarity with crisis management, emergency response, and event security operations. - Flexibility to support occasional evening/weekend work and regional travel as needed. Preferred Qualifications - Experience in technology, gaming, entertainment, or other fast-paced global organizations. - Industry certifications such as CPP (Certified Protection Professional) or similar credentials. - Bachelor’s degree in Criminal Justice, Security Management, Emergency Management, Business, or a related field — or equivalent professional experience. #LI-SV1 Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $150,700—$226,100 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

California
$150.7K - $226.1K / year
Privia Health logo

Unapplied Funds Manager

Privia Health

A health management technology company, Privia Health is a national practice led by physicians. The company was founded in 2007 to provide physician groups with resources dedicated

Manager18 days ago

Role Description The Unapplied Fund Manager works under the direction of the Director, Accounting to timely and accurately identify amounts owed to the Company’s various partners. This role would develop, implement, and maintain analytic systems, taking complicated data sets and building simple frameworks. This role has the opportunity to directly impact and provide significant value to the Company and the Company’s partners. - Manage and oversee the daily activities of the unapplied funds and payment application function, ensuring timely and accurate resolution of unapplied and misapplied balances within the practice management system. - Supervise and develop the Sr. Financial Operations Analyst, including prioritization of workload, performance management, training, and ongoing coaching to ensure operational effectiveness and accountability. - Review and analyze multiple data sources, including banking activity and practice management system data, to identify and resolve discrepancies impacting payment application and downstream financial processes. - Partner cross-functionally with Treasury, Client Finance, and Operations teams to investigate issues, improve workflows, and ensure care centers receive accurate applied payments. - Oversee development and validation of SQL-based reporting and analytical tools used to support transaction analysis, operational monitoring, and reconciliation activities. - Identify opportunities to improve operational efficiency, strengthen internal controls, and reduce unapplied balances through process enhancements and automation initiatives. - Review automation outputs and system-generated results to ensure accuracy, completeness, and alignment with operational expectations. - Support month-end and year-end close activities, internal and external audits, and documentation of business processes and controls related to unapplied funds and payment application activities. - Summarize findings, operational risks, and process improvement recommendations to leadership and key stakeholders across departments. - Perform other duties as assigned. Qualifications - Bachelor’s degree in Mathematics, Computer Science, Finance, or related field required. - SQL experience aggregating and interpreting large data sets. - Strong Excel skills required. - Python or R experience is a plus (not required). - Ability to establish and refine a process with minimal oversight. - Ability to operate calculator and computer. - Must comply with HIPAA rules and regulations. Requirements - The salary range for this role is $80,000 to $95,000 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). - This role is also eligible for an annual bonus targeted at 15%. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. Benefits - All your information will be kept confidential according to EEO guidelines. - Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

United States
$80K - $95K / year
Cars Commerce logo

Performance Manager

Cars Commerce

Cars Commerce is a software development company on a mission to simplify how cars are sold and purchased. As an employer, the company is committed to fostering

Manager18 days ago

• Provide expert guidance on digital media strategies, recommending tailored solutions to help clients achieve their marketing and business objectives through data-driven insights and best practices • Meeting preparation & presentation • Develop, present & discuss client strategy for Websites, Digital Advertising, Conversations Chat Platform, Online Shopper Digital Retailing, and more • Create and execute unique marketing ideas/strategy for our dealer partners • Staying on top of industry trends • Educate clients on all Cars Commerce capabilities including website solutions, acquisition, marketplace, and media. • Work seamlessly with a wide range of different departments including but not limited to General Support, Inventory Support, Digital Advertising, SEO, Compliance, Marketing Design, Sales, and Analytics • Responsible for maintaining and retaining a Dealer Inspire book of business • Opportunity to build your book of business by generating sales referrals

Michigan
$73K - $89.5K / year
Job Closed
Humana logo

Field Care Manager, RN – Maternal-Child Health

Humana

Louisville, Kentucky-based Humana is a leading healthcare company that offers a variety of health, wellness, and insurance products and services designed to off

Manager18 days ago

• Assess and evaluate high acuity member's needs and requirements • Create individualized care plans • Attend interdisciplinary care team meetings • Manage a member's physical, environmental, and psycho-social health issues • Identify and resolve barriers that hinder effective care • Collaborate with internal and external providers or departments

Virginia
$71.1K - $97.8K / year
Job Closed