• Own and grow a portfolio of mid-market accounts in the DACH-NL region, driving net new business and ensuring strong retention and expansion of existing customers • Develop and execute territory plans with a clear focus on new logo acquisition and revenue growth for network-powered solutions • Build and maintain strong relationships with decision-makers and senior stakeholders across business, marketing, and technology functions • Collaborate with pre-sales, solutions engineering, and customer success teams to deliver tailored CPaaS/API solutions to prospects and customers • Maintain accurate pipeline management and forecasting in Salesforce, acting as a business owner for your territory • Represent Vonage at industry events and leverage your local network to accelerate new business opportunities • Contribute to regional planning and share market intelligence to support the broader EMEA sales strategy

• Source and secure partnerships with points of interest (hotels and attractions) for TikTok Go creator visits • Coordinate scheduling and logistics for creator content visits and experiences • Act as the primary day-to-day point of contact for creators and POI partners before, during, and after events • Manage communication timelines, confirmations, deliverables, and updates across all parties • Work cross-functionally with the TikTok Go team • Track partnership outreach, creator participation, and progress toward POI targets

• Manage and grow an assigned sales territory for Virtuox • Serve as the primary field representative to physicians, healthcare providers, hospitals, health systems, and strategic channel partners • Drive growth across Virtuox’s diagnostic service lines (Home Sleep Testing, Ambulatory Cardiac Monitoring, Overnight Pulse Oximetry, etc.) • Develop strong relationships within assigned territories and execute territory growth strategies • Achieve revenue goals for service sales and all assigned product lines • Provide daily updates on sales activity and manage expenses within the approved budget

• Serves as the customer advocate and is responsible for the overall satisfaction of the client • Actively involved in the management, retention and growth of your base of assigned customers • The AM is the primary contact for the customer and is accountable for managing expectations • Escalation point to facilitate problem resolution • Consistently provide excellent customer service to accounts • Consultatively ascertain client needs • Present client intelligence data to ensure a high-quality customer experience • Develop relationships with users, influencers, and decision makers within each organization • Collaborate with internal resources (Support, Implementation, Billing, Engineering) to ensure end-to-end customer satisfaction • Meet or exceed assigned sales and retention objectives