Sinch logo
Sinch

At Sinch, we are a global leader in providing cutting-edge communication platforms, enabling businesses to connect with any mobile phone on the planet in seconds, or less. Our platform supports mobile SMS, rich messaging, voice, and video communication solutions for some of the biggest companies in the world.

Systems Engineer II

Systems EngineerSystems EngineerFull TimeRemoteMid LevelTeam 1,001-5,000

Location

United States

Posted

1 day ago

Salary

$75K - $94K / year

Seniority

Mid Level

Job Description

Systems Engineer II

Sinch

Role Description The System Engineer II will be responsible for all aspects of management and evolving our build and deployment platform including source control, building and maintaining the system, container orchestration/scheduling, and service monitoring. - Design, implement, and maintain virtualized and container-based infrastructure using platforms such as KVM, Proxmox, Docker, and VMware. - Manage Linux clusters, VMs and containers using tools such as SaltStack, Ansible, Chef, Puppet. - Perform day-to-day system administration, maintain all the physical servers and virtual machines and systems. - Analyze resource utilization and identifying and executing optimization measures. - Perform software installations and upgrades for the platform and associated systems during industry-standard maintenance windows that start after midnight if needed. - Perform problem management for permanent resolution of issues and incident reduction, including engaging with vendor’s support as needed. - Provide documentation for all configurations and changes. - Direct involvement with 24/7/365 production environment. - Oversee enterprise monitoring tools to proactively identify bottlenecks and ensure 24x7 service continuity. - Monitor the platforms across infrastructure, applications, and networks. - Develop and maintain robust scripts in Perl, Bash Script, Python, and PHP to automate system deployments, health checks, and routine administrative tasks. - Perform regular system upgrades, patching, and auditing of both virtual and physical host environments. Demonstrate good Linux system security practices. - Design, develop, and maintain enterprise-level and custom monitoring tools using Perl, Bash Script, JavaScript, Python, and PHP. - Implement monitoring platforms across infrastructure, applications, and networks. - Implement security measures, manage backups, and maintain disaster recovery strategies to safeguard data integrity. Qualifications - Bachelor's Degree in Computer Science (or Telecommunications) or equivalent work experience. - 3+ years of hands-on experience in system administration. - 3+ years of hands-on experience in programming/scripting languages such as Perl, PHP, Python, Java, Ruby, C. - 3+ years of hands-on experience in server virtualization solution (KVM/QEMU/Proxmox) and a solid understanding of Linux network stack, DNS, TCP/IP and switching. - 3+ years of hands-on experience in multi-server platforms and Linux operating system. - 2+ years of hands-on experience with automation/configuration management tools (Puppet, Salt, Chef, Ansible, etc.). - Hands-on experience with a range of shared storage solutions such as CEPH, HPE Nimble Storage or Gluster. - Experience with container technologies and management platforms (Kubernetes, Docker, Elastic Container Service). - Experience with RDBMS and NoSQL Database setup, configuration and monitoring (MySQL, PostgreSQL, MongoDB etc.). - Experience with automating deployments of cloud infrastructure and services. - Experience with the monitoring tool NMIS, Nagios or Zabbix is a plus. - Experience and advanced knowledge in Linux monitoring, troubleshooting, and administration. - Experience with Cisco, Juniper, or Arista device is a plus. - Knowledge and hands-on experience with Elasticsearch, Logstash, Kibana. - Advanced troubleshooting, problem analysis, and critical thinking skills. - This is a remote opportunity, but candidates must reside near one of our hub locations for occasional collaboration: Atlanta, GA; Chicago, IL; San Antonio, TX; Denver, CO. Benefits - Comprehensive market competitive medical, dental, and vision plans. - Access to telehealth for all participants. - Free virtual counselling resources through our global Employee Assistance Program. - Roth and Pre-tax 401(k) options including an employer match for all participants. - Generous paid time off program. - Paid parental leave and family planning support. - Flexible remote work offerings. - Paid time off to support a volunteer program of your choice. Company Description Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!

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