Role Description Senior Staff Product Manager Chez AppDirecte, les chefs de produit sont au cœur de l'innovation, transformant les idées en solutions d'impact capables de générer des flux de revenus rentables. Votre « X » se situe à l'intersection de l'exécution technique et de la stratégie commerciale, où vous créez des ponts pour débloquer de nouvelles possibilités de croissance. Vous avez un penchant pour l'action, un don pour résoudre des problèmes complexes et l’initiative qu’il faut pour livrer la marchandise et jouer un rôle essentiel dans la construction de notre avenir. - Définir la vision des produits liés aux opérations informatiques pilotées par l’IA. - Concevoir et lancer de nouvelles éditions de Firstbase. - Stimuler les indicateurs de rendement de la plateforme. - Piloter diverses initiatives de transformation interfonctionnelles. - Prendre des décisions basées sur les données. - Collaborer sur une base interfonctionnelle. - Améliorer le parcours logistique. - Collaborer avec des partenaires externes. Qualifications - 7+ années d'expérience en gestion de produits. - Expérience éprouvée à livrer des résultats mesurables grâce à l'itération et à la livraison de nouvelles fonctionnalités au sein d'une plateforme existante. - Capacité à traduire des besoins clients complexes en solutions produits complètes. - Expérience dans des environnements SaaS ou des places de marchés dynamiques. - Excellente maîtrise technique, aisance à lire la documentation API. - Compétences en prise de décision basée sur les données. - Excellentes compétences en travail d’équipe. - Approche axée sur l'expérience client. - Atout : connaissance des systèmes de gestion d'entrepôt ou d'autres outils opérationnels. - Le bilinguisme est essentiel, tant à l'oral qu'à l'écrit. Company Description AppDirecte offre une plateforme d’abonnement permettant de vendre n’importe quel produit en tant que service, et ce, par n’importe quel canal et sur n’importe quel appareil. Nous alimentons des millions d’abonnements pour le compte d’organisations de partout dans le monde. FirstBase aide les entreprises à équiper leurs employés avec tout le matériel dont ils ont besoin pour exceller au travail. Chez AppDirecte, nous croyons que l’innovation est à son meilleur dans un environnement favorisant la diversité de l’excellence, de l’expérience et de la pensée.

Role Description AppDirect Product Managers are at the heart of innovation, turning ideas into impactful solutions that generate profitable revenue streams. You thrive at the intersection of technical execution and business strategy, bridging both worlds to unlock growth opportunities. With a bias for action, a knack for tackling complex problems, and the autonomy to drive meaningful outcomes, you’ll play a critical role in shaping our future. - Own the AI-IT Ops product vision: - Working with the Firstbase GM, define and execute the roadmap for AI-driven IT operations capabilities, identifying where automation and intelligence can replace manual workflows and create measurable efficiency gains for customers. - Architect and launch new Firstbase editions: - Lead the development of distinct product tiers, packages, and add-on products that expand Firstbase's addressable market through vertical-specific offerings, pricing/feature segmentation, and integration bundles within AppDirect's broader ecosystem. - Drive platform value metrics: - Own the KPIs that demonstrate Firstbase's worth to customers and to AppDirect retention, expansion revenue, usage depth, NPS—and build product capabilities that directly move these numbers. - Lead cross-functional transformation initiatives: - Partner with engineering, design, operations, product marketing, sales channel, and internal teams to identify and execute on the highest-leverage opportunities for platform improvement, balancing quick wins against foundational investments. - Make data-informed decisions: - Leverage metrics, feedback, and operational insights to guide product priorities and validate impact. - Engage cross-functionally: - Work closely with Sales, Customer Success, Finance and other internal teams to align priorities and ensure organizational readiness for launches. - Enhance the logistics journey: - Deliver net-new capabilities that strengthen the B2B and B2B2C experience, incorporating elements of asset management where they intersect with logistics workflows. - Collaborate with external partners: - Engage with logistics vendors as needed to support process improvements and technology integrations. Qualifications - 7+ years of Product Management experience with a track record of owning complex, high-impact workflows end-to-end. - Proven success in delivering measurable outcomes based on new feature iteration and delivery inside an existing platform. - Ability to translate complex customer wants into fully developed product solutions. - Experience in fast-paced SaaS or marketplace environments with the ability to ramp quickly. - Strong technical fluency, comfortable reading API documentation, understanding data flows, and collaborating closely with engineers. - Data-driven decision-making skills, leveraging analytics and feedback loops to inform priorities. - Excellent collaboration skills and proven ability to partner with operations teams and cross-functional stakeholders. - Customer experience mindset with a passion for improving user journeys while driving operational efficiency. - Familiarity with warehouse management systems or other Ops tooling is a bonus. - Bilingualism in spoken and written communication is essential. Benefits - Base salary or OTE is just one component of AppDirect’s total compensation package. - In addition to base pay, regular employees may be eligible for performance-based bonuses and a full range of benefits. Company Description At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice.

• Own and execute the product roadmap for the AI agent builder platform, while label strategic projects • Collaborate with engineering on technical architecture and feature development • Translate insights from 200+ partners and stakeholders into actionable product requirements • Drive product decisions using data, partner feedback, and competitive analysis • Work cross-functionally with sales, marketing, compliance, and partner success teams • Maintain deployment speed (<3-minute setup) while expanding capabilities • Build product specs, manage backlogs, and lead agile development processes

• Work directly with a mentor in your field of study while finding solutions to real world problems • Experience our products up close by working with one of our Integration teams • Interact directly with our company leaders • Support and enhance integrations between Brightree, Customers, and Partners • Work on REST/SOAP APIs, EDI integrations, and AWS integrations