ResMed

• Design, implement, and maintain Microsoft 365 security and compliance solutions • Safeguard sensitive data and manage access controls • Monitor compliance posture and produce actionable insights • Collaborate with IT, Legal, Risk, and Security teams • Participate in incident response and investigations • Maintain awareness of emerging Microsoft 365 compliance features

• Handle a high volume of primarily outbound calls, ensuring patients receive healthcare supplies • Create and submit patient orders, accurately complete account updates, and manage multiple systems simultaneously • Partner with internal teams to resolve patient and order-related issues • Meet established performance goals for productivity, quality, and service excellence • Perform additional duties as assigned

Role Description At Brightree, we're building a world-class Sales Development organization, and we're looking for a Manager, Sales Development to lead that transformation. This role is responsible for driving the strategy, execution, and performance of our Sales Development Representative (SDR) team while establishing the processes, coaching framework, and operational rigor needed to accelerate pipeline growth. As a people leader, you will coach and develop SDRs, oversee day-to-day operations, partner closely with Marketing and Sales leadership, and continuously optimize lead generation and qualification efforts. You will play a critical role in ensuring our SDR team is focused on high-value customer engagement while delivering measurable pipeline contribution across Brightree's portfolio of solutions. This is an exciting opportunity for a strategic yet hands-on leader who thrives in a fast-paced SaaS environment and is passionate about building high-performing teams. What You'll Do - Team Leadership & Development - Lead, coach, and develop a team of Sales Development Representatives to achieve performance and pipeline goals. - Foster a culture of accountability, continuous learning, and professional growth. - Support hiring, onboarding, performance management, and career development initiatives. - Pipeline Generation & Revenue Growth - Drive pipeline creation through effective prospecting, lead qualification, and outbound engagement strategies. - Monitor key performance metrics, forecasting, and opportunity creation to ensure target attainment. - Partner with Sales leadership to align SDR activities with revenue objectives and market priorities. - Operational Excellence - Build and optimize scalable SDR processes, workflows, and best practices. - Leverage data, analytics, and technology to improve productivity, conversion rates, and team effectiveness. - Develop and optimize outreach strategies, campaign execution plans, and account prioritization frameworks. - Cross-Functional Collaboration - Partner closely with Marketing to develop targeted campaigns, lead generation initiatives, and prospecting strategies. - Collaborate with Sales, Revenue Operations, and other stakeholders to drive pipeline growth and operational success. - Serve as a key contributor in building and scaling a world-class sales development organization. Qualifications - Required: - Bachelor's degree or equivalent combination of education and experience. - Minimum of 8 years of experience in Sales Development, Business Development, Inside Sales, or related sales functions. - 2+ years of experience coaching, leading, and developing employees in a metrics-driven environment. - Experience working within a SaaS, technology, or software-driven sales environment. - Experience managing pipeline generation, forecasting, lead qualification, and sales performance metrics. - Experience leveraging CRM, sales engagement, and reporting tools to drive team performance and decision-making. - Strong analytical, communication, and stakeholder management skills. - Experience with Salesforce and sales productivity tools. - Preferred: - Experience leading SDR or Business Development teams within a high-growth SaaS organization. - Proven success building, scaling, or transforming sales development programs. - Experience with Salesforce, Gong Engage, Tableau, or similar sales technologies. - Healthcare technology or healthcare SaaS experience. - Demonstrated ability to partner effectively with Marketing and Revenue teams to drive demand generation and pipeline growth. Benefits - Comprehensive medical, vision, dental, and life insurance. - AD&D, short-term and long-term disability insurance. - Sleep care management. - Health Savings Account (HSA) and Flexible Spending Account (FSA). - Commuter benefits. - 401(k) and Employee Stock Purchase Plan (ESPP). - Employee Assistance Program (EAP) and tuition assistance. - Fifteen days Paid Time Off (PTO) in the first year of employment. - 11 paid holidays plus 3 floating days. - Eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

Role Description The Manager, Solutions Consultant is responsible for leading a team of high-performing solution consultants while actively supporting the sales organization by delivering compelling, value-driven product demonstrations and technical expertise. This role bridges sales, product, and client success, ensuring that prospects and customers clearly understand how Brightree solutions drive measurable outcomes - reducing manual work, improving patient engagement, and accelerating revenue cycles. Additionally, this leader will evolve the organization from a traditional demo-driven approach to a more consultative, solution-focused engagement model that improves customer experience and increases win rates. Responsibilities - Team Leadership & Development - Lead, coach, and develop a team of Solutions Consultants supporting Brightree’s portfolio (e.g., Mobile Delivery, IDA, eForms, Patient Hub, eFax, Advanced Analytics, etc.) - Establish performance expectations, KPIs, and continuous improvement plans - Conduct regular deal reviews, call coaching, and structured demo feedback sessions - Build playbooks and standardize modern demo strategies across the team - Coach teams on discovery-led, consultative demo approaches vs. traditional “show and tell” - Partner with Sales Leadership to align on pipeline priorities and resource allocation - Pre-Sales Strategy & Execution - Partner with Account Executives to develop winning strategies for complex opportunities - Lead and support discovery conversations to uncover operational inefficiencies, workflows, and business drivers within HME/DME and Pharmacy Infusion organizations - Translate client challenges into tailored Brightree solutions with clear ROI and measurable outcomes - Deliver high-impact, outcome-focused product demonstrations tied directly to customer pain points - Support RFP/RFI responses and technical validations - Elevate the sales cycle from “demo-driven” to solution-based storytelling and value realization - Solution Expertise & Messaging - Serve as a subject matter expert across Brightree’s solution suite - Ensure all messaging is accurate, compliant, and aligned with real-world workflows and product capabilities - Communicate differentiated value vs. competitors - Position automation-first workflows that eliminate redundancy and improve scalability - Guide the team to present solutions aligned to customer roles (executive, operational, billing, clinical stakeholders) - Cross-Functional Collaboration - Partner with Product Management to relay market feedback and influence roadmap priorities - Align with Implementation and Client Success teams to ensure smooth post-sale transitions - Collaborate with Marketing on demo assets, competitive positioning, and event strategy - Support industry events, conferences (e.g., Medtrade, VGM, NHIA), and webinars - Partner on product launches and enablement efforts across the organization - Operational Excellence - Track and report on team performance metrics (win rates, demo conversion, deal velocity) - Maintain consistent CRM hygiene and documentation - Optimize demo environments, scenarios, and use cases for different buyer personas - Evaluate and modernize demo tools and platforms (e.g., interactive demos, guided walkthroughs) - Identify opportunities to scale the function through tools, automation, and improved processes Qualifications - 7+ years of experience in pre-sales, solutions consulting, or healthcare technology - 2+ years of experience leading, coaching, or mentoring a team - Strong understanding of consultative selling and value-based demonstration methodologies - Deep knowledge of HME/DME workflows, revenue cycle, and compliance requirements - Proven ability to support complex, multi-stakeholder sales cycles - Strong communication skills with the ability to influence both executives and operational users - Experience translating technical capabilities into business outcomes and ROI Preferred Qualifications - Experience with Brightree or similar platforms (e.g., HME software, EMR, RCM solutions) - Background in workflow automation, document management, or patient engagement technologies - Experience building scalable demo frameworks and sales playbooks - Familiarity with competitive landscape and healthcare technology trends - Experience with demo methodologies (e.g., Great Demo) or sales frameworks (e.g., Sandler, Challenger) - Experience evaluating or implementing demo tools (e.g., interactive/guided demo platforms like Storylane) - Ability to travel up to 50% as needed for customer engagements, trade shows, and team support Benefits - Comprehensive medical, vision, dental, and life insurance - AD&D, short-term and long-term disability insurance - Sleep care management - Health Savings Account (HSA) - Flexible Spending Account (FSA) - Commuter benefits - 401(k) - Employee Stock Purchase Plan (ESPP) - Employee Assistance Program (EAP) - Tuition assistance - Fifteen days Paid Time Off (PTO) in the first year of employment - 11 paid holidays plus 3 floating days - 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members

Role Description The Finance team’s goal is to be a trusted and collaborative partner to all the businesses and functional teams that we work with, bringing business acumen, financial expertise and insights to aid decision-making and deliver value to our stakeholders. We strive to generate value through providing specialist advice and making recommendations to optimize decision making, delivering transparent processes and implementing governance and controls to mitigate risk. Resmed is seeking a strategic, commercially minded Head of Global Marketing Finance to serve as the primary finance business partner to the Chief Marketing Officer (CMO). This newly created leadership role will establish and lead the global marketing finance function, providing financial leadership, strategic insights, and decision support that enable investment decisions and accelerate business growth. This is an outstanding opportunity for a finance leader who enjoys building capabilities, influencing senior executives, and creating a world-class finance partnership within a dynamic global organization. Key Responsibilities - Strategic Finance Partnership - Serve as the trusted finance advisor to the Chief Marketing Officer and the global Marketing leadership team. - Provide strategic financial guidance on marketing investments, resource allocation, and long-term planning. - Translate business strategy into actionable financial plans and performance insights. - Challenge assumptions and provide data-driven recommendations to improve business outcomes. - Financial Planning & Analysis - Lead the annual operating plan, quarterly forecasts, and long-range planning processes for the global Marketing organization. - Develop robust budgeting and forecasting methodologies that improve planning accuracy and transparency. - Monitor financial performance against plan and communicate risks, opportunities, and recommended actions. - Partner with business leaders to ensure effective financial management across all marketing investments. - Marketing Investment & ROI Management - Design and implement frameworks to measure the financial effectiveness and ROI of marketing investments. - Partner with Marketing, Analytics, and Commercial teams to evaluate campaign performance and investment effectiveness. - Develop reporting and dashboards that enable data-driven investment decisions. - Recommend strategies to optimize marketing spend while supporting growth objectives. - Process & Capability Development - Establish scalable financial processes, governance, and operating rhythms for the global Marketing organization. - Drive continuous improvement across planning, reporting, forecasting, and investment management. - Standardize financial reporting and performance measurement across global marketing functions. - Ensure appropriate financial controls and compliance with corporate policies. - Executive Reporting & Communication - Prepare high-quality executive presentations and financial analyses for the CFO, CMO, Executive Leadership Team, Board materials, and other senior stakeholders. - Clearly communicate complex financial concepts and business insights to executive audiences. - Develop concise, compelling narratives supported by meaningful financial analysis. - Leadership - Build and develop a high-performing global marketing finance capability. - Foster a collaborative, high-accountability culture focused on business partnership and continuous improvement. - Coach and develop finance talent while promoting cross-functional collaboration across Finance and Marketing. Qualifications - Bachelor's degree in Finance, Accounting, Economics, Business, or related discipline. - 12+ years of progressive finance experience, including significant experience in FP&A and business partnering. - Demonstrated experience supporting senior commercial or marketing executives. - Strong financial planning, forecasting, budgeting, and performance management expertise. - Experience developing executive presentations for C-suite leadership. - Strong analytical, financial modeling, and business case development skills. - Exceptional communication and influencing abilities, with experience working across global organizations. - Proven ability to simplify complex business issues into actionable recommendations. - Experience leading and developing high-performing finance teams. Requirements - MBA and/or CPA, CA, CMA, or equivalent professional qualification. - Experience supporting global marketing organizations within a multinational company. - Knowledge of marketing effectiveness measurement, customer acquisition economics, and ROI frameworks. - Experience with enterprise planning systems and modern BI/reporting tools (e.g., SAP, Anaplan, Power BI, Tableau). - Experience driving finance transformation or building new finance capabilities. Benefits - Comprehensive medical, vision, dental, and life insurance. - AD&D, short-term and long-term disability insurance. - Sleep care management. - Health Savings Account (HSA) and Flexible Spending Account (FSA). - Commuter benefits. - 401(k) and Employee Stock Purchase Plan (ESPP). - Employee Assistance Program (EAP) and tuition assistance. - Flexible Time Off (FTO) and 11 paid holidays plus 3 floating days. - 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

• You are the first point of contact for our customers regarding questions about our software solutions MD Ambulant and MD Stationär – primarily by phone. • You analyze customer inquiries, provide solution-oriented advice, and document the results clearly in our ticketing system. • You assist our customers with technical and application-related questions and ensure successful use of our software. • You work closely with colleagues from 2nd-level support and other departments to resolve more complex issues successfully. • Through your work you help care facilities organize their daily workflows efficiently and ensure the best possible care for their clients and residents.

Role Description ResMed is accelerating its Digital Transformation journey, and we are looking for a results-driven, detail-oriented Product Manager to support global initiatives within the Distribution and Supply Chain landscape. This role will contribute to major cross-functional programs, including the Oracle Fusion ERP implementation, supply chain modernization, and logistics process optimization. As part of the Global Distribution Product Tech team, you will work alongside senior product leaders, business analysts, IT, and operational teams to deliver scalable, compliant, and globally aligned solutions. You will be responsible for executing product initiatives, documenting workflows, and driving process improvements with strong data analysis and cross-functional collaboration. Key Responsibilities - Strategic Execution & Product Support - Collaborate with Senior Product Managers to define and deliver on strategic product goals and transformation milestones. - Support the rollout of enterprise programs like Oracle Fusion with a focus on Global Distribution, Logistics, and Trade. - Engage with regional product managers, business analysts, and stakeholders to gather business input and ensure solutions meet global and local needs. - Requirements & Documentation - Lead discovery sessions and work with stakeholders to capture clear, traceable business requirements. - Document current and future-state process flows using tools such as Miro, Visio, or Lucidchart. - Assist in defining and managing epics, features, and user stories in Jira/Confluence. - Data-Driven Problem Solving - Use SQL, dashboards, and reporting tools to support product decisions and measure outcomes. - Conduct data analysis to validate assumptions, identify inefficiencies, and propose measurable improvements. - Partner with Business Analysts and IT to refine data mappings and support system integrations. - Cross-Functional Collaboration - Coordinate with IT, QA, Finance, Compliance, and Operations teams throughout the project lifecycle. - Support sprint planning, user story refinement, demos, and UAT execution. - Assist in preparing business case inputs, impact assessments, and change management documentation. - Communication & Alignment - Present findings, workflow enhancements, and progress updates to Product and Program leadership. - Support global collaboration by ensuring consistent stakeholder engagement across regions and time zones. - Contribute to the team’s culture of structured thinking, documentation rigor, and continuous improvement. Qualifications - Bachelor's degree in Supply Chain, Business, IT, or a related field. - 5+ years of experience in product management, business analysis, or digital transformation roles. - Experience working on ERP-related initiatives (Oracle Fusion or Oracle EBS preferred). - Strong familiarity with Distribution, Fulfillment, Logistics, and/or Trade operations. - Proficient in documenting business processes and user requirements. - Strong data orientation, with comfort using SQL or reporting tools to validate outcomes and guide decisions. - Outstanding workflow/process design skills using Visio, Miro, etc. - Excellent communication skills, with a collaborative mindset and strong attention to detail. Preferred Qualifications - Exposure to global program delivery or change initiatives across multiple regions. - Prior experience in regulated industries such as MedTech, Healthcare, or Pharma. - Experienced in tools like Jira, Confluence, Smartsheet, Objective. - Lean or Six-Sigma skills. - Certification in Product Management is a plus. Benefits - Comprehensive medical, vision, dental, and life insurance. - AD&D, short-term and long-term disability insurance. - Sleep care management. - Health Savings Account (HSA) and Flexible Spending Account (FSA). - Commuter benefits. - 401(k) and Employee Stock Purchase Plan (ESPP). - Employee Assistance Program (EAP) and tuition assistance. - Fifteen days Paid Time Off (PTO) in the first year of employment. - 11 paid holidays plus 3 floating days. - 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

Role Description Du möchtest während Deines Studiums praktische Erfahrungen im Bereich User Research, Produktstrategie und Produktkommunikation sammeln? Dich interessiert, wie aus Nutzerfeedback, Datenanalysen und Marktbeobachtungen konkrete Produktentscheidungen entstehen? Dann werde Teil unseres Product Strategy & Growth Teams! Bei uns unterstützt Du Research-Projekte rund um unsere digitalen Lösungen im Gesundheits- und Pflegebereich und erhältst spannende Einblicke in nutzerzentrierte Produktentwicklung, datenbasierte Entscheidungsfindung und AI-gestützte Arbeitsweisen. Dabei arbeitest Du mit verschiedenen Fachbereichen zusammen und lernst, wie aus Erkenntnissen verständliche Produktinformationen und strategische Handlungsempfehlungen entstehen. - Du unterstützt bei User-Research-Aktivitäten, beispielsweise durch Umfragen, Interviews sowie die Analyse und Aufbereitung von Nutzerfeedback. - Du führst Markt-, Wettbewerbs- und Themenrecherchen durch und bereitest relevante Erkenntnisse für Produkt- und Strategieentscheidungen auf. - Du analysierst Research-Ergebnisse, erstellst Präsentationen und leitest gemeinsam mit dem Team konkrete Handlungsempfehlungen ab. - Du unterstützt bei der Erstellung von Produktinformationen, FAQs, User-Guides, Use Cases und weiteren produktnahen Kommunikationsunterlagen. - Du arbeitest eng mit Produktmanagement, Vertrieb, Customer Service, UX Research und weiteren Stakeholdern zusammen und unterstützt laufende Projekte im Product Strategy & Growth Team. Qualifications - Du bist an einer Hochschule oder Universität immatrikuliert, beispielsweise in Psychologie, Wirtschaftspsychologie, Betriebswirtschaftslehre, Sozialwissenschaften, Gesundheitsmanagement, Kommunikationswissenschaften oder einem vergleichbaren Studiengang. - Du interessierst Dich für User Research, Marktforschung, datenbasierte Produktentwicklung und digitale Produkte. - Du arbeitest analytisch, strukturiert und sorgfältig und hast Freude daran, komplexe Informationen verständlich aufzubereiten. - Du verfügst über sehr gute Deutschkenntnisse in Wort und Schrift sowie über einen sicheren Umgang mit Microsoft Office, insbesondere Excel und PowerPoint. - Du zeichnest Dich durch Eigeninitiative, Lernbereitschaft, Kommunikationsstärke und Teamfähigkeit aus. Benefits - Wir leben Flexibilität – mit einem digitalen Bewerbungsprozess und der Möglichkeit auf Remote Work. - Du entscheidest: Hansefit, EGYM Wellpass, Kinderbetreuung oder JobRad – wir unterstützen Dich flexibel mit einem Zuschuss von bis zu 60 € monatlich. - Zusätzlich profitierst Du von exklusiven Vergünstigungen mit Corporate Benefits. - Du kannst auf uns zählen – TELUS Health stärkt Dich mit individuellen Angeboten für Deine mentale Gesundheit. - Wir gestalten Deine Entwicklung – mit LinkedIn Learning hast Du Zugriff auf inspirierende Lerninhalte und praxisnahe Weiterbildung, die Dich wirklich voranbringen. - Wir denken an Deine Zukunft – mit unserem Aktienkaufprogramm kannst Du direkt am Unternehmenserfolg teilhaben, und durch unsere betriebliche Altersvorsorge (bAV) sicherst Du Dir finanzielle Stabilität für die Zukunft. - Du möchtest mit deiner Arbeit etwas Sinnvolles bewirken, findest die Aufgaben spannend und legst Wert auf persönliche Weiterentwicklung? Dann bist du bei uns genau richtig!

• Own the D2C revenue growth plan for EMEA, translating business targets into market-level trading actions and measurable performance outcomes • Support in define and execute market-specific go-to-market and go-to-channel approaches, ensuring commercial plans are tailored to local opportunities, customer needs, and channel priorities across EMEA • Drive commercial performance across key levers including traffic, conversion rate, average order value, repeat purchase, and customer lifetime value • Lead regional trading, promotional, pricing, and merchandising plans to maximise sales, margin, and customer relevance across markets • Partner with CRM and marketing teams to improve acquisition, retention, lifecycle programmes, and customer engagement through email, loyalty, and personalised journeys • Identify conversion opportunities across the onsite journey, including landing pages, product pages, checkout flow, bundling, upsell, and cross-sell initiatives • Build and monitor performance dashboards, analyse customer and trading data, and turn insights into clear growth actions and prioritised recommendations • Collaborate closely with Marketing, Product, IT, Operations, Finance, Legal, Compliance, and local market teams to execute growth initiatives effectively • Support new market launches, platform enhancements, and commercial tests to ensure each initiative delivers measurable revenue impact • Own weekly and monthly performance reviews, forecasting, and reporting of risks, opportunities, and actions to stakeholders • Contribute to the evolution of EMEA D2C best practices, growth playbooks, and scalable processes in line with the global D2C strategy

• Responsible for designing scalable software architectures and developing robust, maintainable code across the full stack • Collaborate closely with product managers to translate business requirements into technical solutions • Partner with user experience designers to ensure intuitive and accessible interfaces • Rigorously test software to ensure quality, performance, and reliability • Guide junior engineers and contribute to cross-functional team success