Role Description In this role, you will be a commercial expert with the analytical thinking and negotiation skills required to influence stakeholders and drive results. You’ll demonstrate sound judgment and empathy when handling complex customer escalations, ensuring fair outcomes are always at the heart of what we do. As our Motor Insurance Category Manager , you will take ownership of the product's performance and strategic direction. You will make an impact by: - Defining the roadmap: Collaborating with technical teams to turn business goals into user stories and features. - Ensuring Governance: Leading Annual Product Reviews and ensuring we meet all regulatory standards. - Managing Performance: Balancing target financial results with the delivery of good customer outcomes. - Strategic Research: Conducting market research to support the wider insurance strategy. - Supplier Management: Managing contracts, service levels, and performance of our insurance partners. - Resolving Escalations: Acting as the final point of escalation for high-stakes complaints and FOS disputes. You will join our Commercial team , acting as the subject matter expert for all motor insurance products. You will work closely with our Product and Engineering squads to build the product roadmap, and collaborate with Customer Service Operations, Compliance, and Technology teams to resolve complex queries and deliver a seamless experience for our members. Qualifications - Deep Motor Insurance Knowledge: Expert-level understanding of policy wordings, underwriting rules, and the trading environment. - Product Management Experience: Proven ability to manage the insurance product lifecycle and define strategy. - Governance Expertise: A strong grasp of financial services regulations, including Fair Value Assessments and Product Reviews. - Technical Acumen: Experience working with Product/Engineering squads to translate insurance concepts into technical requirements. - Insurer Relations Management: Experience negotiating with and managing third-party insurers or reinsurers. - FOS Knowledge: In-depth experience with the Financial Ombudsman Service complaint and dispute process. - Data Analysis: Proficiency in interpreting sales, claims, and financial data to inform strategy. Benefits - Competitive salary: We benchmark against the industry and will share the salary openly during our first conversation. - Performance bonus: An annual discretionary bonus ranging from 15-40%. - Work-life balance: We offer an optional four-day working week (90% pay for 90% impact). - Work from anywhere: You can work abroad for up to three weeks, twice every tax year. - Holiday: 25 days plus bank holidays (increasing with tenure), with the option to trade up to five days each year. - UW discounts: Save on our services and you’ll also get access to 100s of rewards and discounts through Perkbox. - Future planning: Matched-contribution pension scheme and life assurance (up to 4x salary). - Family first: Policies designed to help you and your family thrive. - Flexible benefits: An allowance for private health insurance, dental insurance, or gym membership. - Sabbaticals: An eight-week paid sabbatical after four years of service. - Growth: A dedicated learning and development budget and bi-annual promotion cycles. - Inclusion: Join belonging groups that help shape our culture. - Events: Company-wide celebrations including the ‘Great Big Get Together’ and our ‘Good Hearted Go-Getter Awards’.

Role Description Brightway Insurance is seeking an experienced Remote Property and Casualty Insurance Agent to join our team in Missouri City, TX. In this role, you will play a pivotal part in building strong community partnerships, driving business growth, and providing exceptional customer service. This position provides a solid foundation for long-term career growth in the insurance industry. Please note: This is a remote opportunity for candidates in or near the Missouri City, TX area. The selected candidate will need to report to the office during their first month for training purposes, and starting in month two, the role will transition to fully remote. Responsibilities - Market in the local community, realtors, business groups, and build relationships. - Quote and sell insurance products to potential clients. - Maintain strong client relationships to enhance customer satisfaction. - Analyze clients' insurance needs and provide appropriate recommendations. - Explain policy details, coverage limits, and exclusions to clients. - Assist clients with insurance applications and necessary paperwork. - Process policy changes, endorsements, and claims accurately and efficiently. - Stay informed about industry trends, regulations, and changes in insurance policies. - Collaborate with underwriters to negotiate terms and conditions for policies. Qualifications - Must hold an active TX Property and Casualty Insurance License at the time of application. - 2+ years of Home and Auto Insurance Sales Experience. - 2+ years of Outside Sales/Marketing Experience. - Proven experience in sales administration, retail sales, or customer-facing roles. - Excellent interpersonal and communication skills. - Strong analytical skills for data analysis and decision-making. Requirements - Base salary plus commissions. - Average 1st-year total earnings range from $55,000 - $70,000 through a combination of base salary and commission. - Top Performing Agents in subsequent years can earn up to $65,000 - $80,000 or more. Company Description Brightway Insurance is not your typical independent insurance agency. As a Brightway agency, we have relationships with over 100 insurance carriers, offering expert advice and a wide range of choices. Our team consists of talented agents who work both independently and collaboratively.

• The Commercial Marketing Specialist is responsible for marketing new and renewal commercial business to insurance carriers to secure competitive coverage, pricing, and terms that align with client needs and agency objectives. • This role partners closely with Commercial Producers and Account Managers to evaluate risk, prepare submissions, negotiate placement strategy, and support successful outcomes for commercial clients. • Serving as a key liaison between the agency and carrier partners, the Commercial Marketing Specialist maintains strong underwriting relationships while ensuring accurate, timely, and effective placement of business. • This role contributes to commercial growth, retention, and operational effectiveness through technical expertise, collaboration, and market knowledge.

• Make Good Things Happen for Other People • Follow our proven service process to offer our existing bilingual customers the best individualized customer service and policy options from the insurance carriers IIG represents • Keep accurate information for all customers within the CRM database, adhering to company quality and compliance standards • Building relationships with clients and actively capitalizing on Referral Lead cultivation • Customer support over the phone, email or text • Email management and follow-up with calls/ emails for the missing information and documentation • Use insurance carrier’s platform & technology timely and accurately