Utility Warehouse

• Join a small Business Intelligence team working within Operational Support • Interrogate data in Google Big Query and develop data pipelines for analysis and reporting • Build a portfolio of reports and dashboards using Looker Studio • Ensure business alignment, active adoption and trust in numbers • Curate trusted data models to enable self service analytics • Manage the access and distribution of reports • Adopt best practice data management techniques • Be accountable for servicing information to our operations managers and team leaders

• Setting the vision: Define the one-year roadmap for the Data domain, look 3 to 6 months ahead to plan multi-squad projects, manage complex trade-offs, and set clear KPIs and OKRs. • Building our Data & AI foundation: Work on building our brand-new data warehouse as a robust data foundation, whilst owning the ongoing development of our AI infrastructure—including Chatbots and Agentic AI. • Enabling self-serve journeys: Help build self-serve data tools so colleagues across UW can get the insights they need at their fingertips. • Designing great features: Lead the design process for complex features and bridge the gap between multiple engineering teams to solve deep-seated user pain points. • Leading big deliveries: Manage the end-to-end delivery of large, multi-quarter initiatives, make high-stakes decisions (like feature deprecation or strategic pivots), and spot and manage any risks along the way. • Aligning stakeholders: Act as an Ambassador for the Data team. Keep a complex mix of internal and external partners on the same page, manage blockers proactively, and present clear, compelling strategic narratives to senior leadership. • Technical specs & integrations: Define complex, multi-system feature sets, design API integrations, and guide data modeling discussions with engineers to make sure our systems talk to each other seamlessly.

Role Description Hi! We're UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings! We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you. To thrive in this role, you'll bring a strong blend of collaborative and technical skills: - Collaborative mindset: You take a proactive approach to addressing team challenges, share a keen eye for great user experiences, and work closely with others to turn mockups into beautiful, functional interfaces. - Problem-solving drive: You possess effective debugging skills and focus deeply on keeping code clean and highly maintainable. - Core tech stacks: You have proven, hands-on experience working with React, React Native and TypeScript. - State & data management: You hold a solid understanding of solutions like Redux and feel confident working with GraphQL for data interactions. - Testing & CI/CD: You bring experience using GitHub Actions and writing robust unit and end-to-end tests. - Bonus skills: Any experience with Next.js, Kubernetes or Containers is highly desirable, though we are equally happy to help you develop these in the role. You'll join our cross-functional, fully autonomous delivery teams where real product ownership is the norm. Energy sits right at the heart of UW, with over 95% of our customers taking at least one energy service. As an engineer here, you will collaborate closely with designers, backend engineers, and product managers to navigate major, high-impact projects like our ongoing Energy Transformation. Together, we are modernising our core platforms to dramatically boost agent efficiency, lower costs, and reshape how multi-service billing delights our customers. In this role, you will make a direct impact on our core applications and future architecture: - Build apps: Build and maintain responsive, user-friendly web and mobile applications. - Develop components: Create modular, reusable, and testable frontend components that strictly adhere to modern design and accessibility standards. - Integrate APIs: Connect frontend applications with GraphQL APIs to ensure seamless data fetching and reliable state management. - Optimise performance: Manage application state effectively using Redux while continuously boosting performance across web and mobile platforms. - Troubleshoot code: Use systematic analysis and modern debugging tools to track down and solve frontend issues smoothly. Possible Next Career Steps: Senior Software Engineer Qualifications - Collaborative mindset - Problem-solving drive - Core tech stacks: React, React Native, TypeScript - State & data management: Redux, GraphQL - Testing & CI/CD: GitHub Actions - Bonus skills: Next.js, Kubernetes, Containers Requirements - Proven hands-on experience with core tech stacks - Effective debugging skills - Experience with modern design and accessibility standards - Ability to manage application state effectively Benefits - Competitive salary: Industry benchmarked and shared openly during the first conversation - Performance bonus: Annual discretionary bonus ranging from 15-40% - Flexible working: Remote-first business - Work-life balance: Optional four-day working week (90% pay for 90% impact) - Work from anywhere: Work abroad for up to three weeks, twice every tax year - Holiday: 25 days plus bank holidays (increasing with tenure), with the option to trade up to five days each year - UW discounts: Save on our services and access to 100s of rewards and discounts through Perkbox - Future planning: Matched-contribution pension scheme and life assurance (up to 4x salary) - Family first: Policies designed to help you and your family thrive - Flexible benefits: Allowance for private health insurance, dental insurance, or gym membership - Sabbaticals: Eight-week paid sabbatical after four years of service - Growth: Dedicated learning and development budget and bi-annual promotion cycles - Inclusion: Join belonging groups that help shape our culture - Events: Company-wide celebrations including the ‘Great Big Get Together’ and ‘Good Hearted Go-Getter Awards’

Role Description In this role, you will be a commercial expert with the analytical thinking and negotiation skills required to influence stakeholders and drive results. You’ll demonstrate sound judgment and empathy when handling complex customer escalations, ensuring fair outcomes are always at the heart of what we do. As our Motor Insurance Category Manager , you will take ownership of the product's performance and strategic direction. You will make an impact by: - Defining the roadmap: Collaborating with technical teams to turn business goals into user stories and features. - Ensuring Governance: Leading Annual Product Reviews and ensuring we meet all regulatory standards. - Managing Performance: Balancing target financial results with the delivery of good customer outcomes. - Strategic Research: Conducting market research to support the wider insurance strategy. - Supplier Management: Managing contracts, service levels, and performance of our insurance partners. - Resolving Escalations: Acting as the final point of escalation for high-stakes complaints and FOS disputes. You will join our Commercial team , acting as the subject matter expert for all motor insurance products. You will work closely with our Product and Engineering squads to build the product roadmap, and collaborate with Customer Service Operations, Compliance, and Technology teams to resolve complex queries and deliver a seamless experience for our members. Qualifications - Deep Motor Insurance Knowledge: Expert-level understanding of policy wordings, underwriting rules, and the trading environment. - Product Management Experience: Proven ability to manage the insurance product lifecycle and define strategy. - Governance Expertise: A strong grasp of financial services regulations, including Fair Value Assessments and Product Reviews. - Technical Acumen: Experience working with Product/Engineering squads to translate insurance concepts into technical requirements. - Insurer Relations Management: Experience negotiating with and managing third-party insurers or reinsurers. - FOS Knowledge: In-depth experience with the Financial Ombudsman Service complaint and dispute process. - Data Analysis: Proficiency in interpreting sales, claims, and financial data to inform strategy. Benefits - Competitive salary: We benchmark against the industry and will share the salary openly during our first conversation. - Performance bonus: An annual discretionary bonus ranging from 15-40%. - Work-life balance: We offer an optional four-day working week (90% pay for 90% impact). - Work from anywhere: You can work abroad for up to three weeks, twice every tax year. - Holiday: 25 days plus bank holidays (increasing with tenure), with the option to trade up to five days each year. - UW discounts: Save on our services and you’ll also get access to 100s of rewards and discounts through Perkbox. - Future planning: Matched-contribution pension scheme and life assurance (up to 4x salary). - Family first: Policies designed to help you and your family thrive. - Flexible benefits: An allowance for private health insurance, dental insurance, or gym membership. - Sabbaticals: An eight-week paid sabbatical after four years of service. - Growth: A dedicated learning and development budget and bi-annual promotion cycles. - Inclusion: Join belonging groups that help shape our culture. - Events: Company-wide celebrations including the ‘Great Big Get Together’ and our ‘Good Hearted Go-Getter Awards’.

Role Description In this role, you will be a commercial expert with the analytical thinking and negotiation skills required to influence stakeholders and drive results. You’ll demonstrate sound judgment and empathy when handling complex customer escalations, ensuring fair outcomes are always at the heart of what we do. As our Motor Insurance Category Manager , you will take ownership of the product's performance and strategic direction. You will make an impact by: - Defining the roadmap: Collaborating with technical teams to turn business goals into user stories and features. - Ensuring Governance: Leading Annual Product Reviews and ensuring we meet all regulatory standards. - Managing Performance: Balancing target financial results with the delivery of good customer outcomes. - Strategic Research: Conducting market research to support the wider insurance strategy. - Supplier Management: Managing contracts, service levels, and performance of our insurance partners. - Resolving Escalations: Acting as the final point of escalation for high-stakes complaints and FOS disputes. You will join our Commercial team , acting as the subject matter expert for all motor insurance products. You will work closely with our Product and Engineering squads to build the product roadmap, and collaborate with Customer Service Operations, Compliance, and Technology teams to resolve complex queries and deliver a seamless experience for our members. Qualifications - Deep Motor Insurance Knowledge: Expert-level understanding of policy wordings, underwriting rules, and the trading environment. - Product Management Experience: Proven ability to manage the insurance product lifecycle and define strategy. - Governance Expertise: A strong grasp of financial services regulations, including Fair Value Assessments and Product Reviews. - Technical Acumen: Experience working with Product/Engineering squads to translate insurance concepts into technical requirements. - Insurer Relations Management: Experience negotiating with and managing third-party insurers or reinsurers. - FOS Knowledge: In-depth experience with the Financial Ombudsman Service complaint and dispute process. - Data Analysis: Proficiency in interpreting sales, claims, and financial data to inform strategy. Benefits - Competitive salary: We benchmark against the industry and will share the salary openly during our first conversation. - Performance bonus: An annual discretionary bonus ranging from 15-40%. - Work-life balance: We offer an optional four-day working week (90% pay for 90% impact). - Work from anywhere: You can work abroad for up to three weeks, twice every tax year. - Holiday: 25 days plus bank holidays (increasing with tenure), with the option to trade up to five days each year. - UW discounts: Save on our services and get a free Cashback Card. - Future planning: Matched-contribution pension scheme and life assurance (up to 4x salary). - Family first: Policies designed to help you and your family thrive. - Flexible benefits: An allowance for private health insurance, dental insurance, or gym membership. - Sabbaticals: An eight-week paid sabbatical after four years of service. - Growth: A dedicated learning and development budget and bi-annual promotion cycles. - Inclusion: Join belonging groups that help shape our culture. - Events: Company-wide celebrations including the ‘Great Big Get Together’ and our ‘Good Hearted Go-Getter Awards’.

• Build and maintain responsive, user-friendly web and mobile applications. • Create modular, reusable, and testable frontend components that strictly adhere to modern design and accessibility standards. • Connect frontend applications with GraphQL APIs to ensure seamless data fetching and reliable state management. • Manage application state effectively using Redux while continuously boosting performance across web and mobile platforms. • Use systematic analysis and modern debugging tools to track down and solve frontend issues smoothly.

• Help build seamless digital experiences across the tools and journeys that power our Customer base. • Your work will have a tangible impact as you solve real problems at scale. • Build and ship Customer-facing and Partner-facing features across web (React/TypeScript) and mobile (React Native), taking ownership of your work from design through to production. • Translate UX designs and wireframes into clean, maintainable, and reusable React components that work seamlessly across devices and platforms. • Contribute to team goals by delivering well-scoped work and participating in prioritisation discussions. • Write well-tested, well-documented code and actively participate in code reviews to uphold quality standards across the team. • Design and implement reliable technical solutions while making sound decisions based on your experience. • Support junior engineers through pairing and code reviews, sharing knowledge and helping raise the bar for frontend practice across the squad. • Engage with UW's wider frontend community, learning from and contributing to shared standards across teams.

• In this role, you will lead frontend development for a unified communications experience, spanning everything from marketing preferences and push notifications to web and app interfaces. • You will own the technical decisions that turn complex journeys into seamless user experiences. • Building performant experiences across web and mobile, ensuring a consistent feel between the app and portal. • Owning the end-to-end frontend experience for acquisition and cross-sell flows. • Leading the development and modernisation of reusable components to raise the bar for quality across the squad. • Partnering with designers and backend engineers to translate complex UX requirements into production-ready interfaces. • Integrating with GraphQL APIs to surface the right data at the right time.

Role Description We’re looking for a Portfolio Manager who can keep the big picture in focus without slowing things down. You’ll be the bridge between strategic ambition and technical delivery, bringing the commercial edge and emotional intelligence needed to navigate a complex, fast-growing landscape. You’ll provide the constructive challenge required to ensure our investments are always hitting the mark, all while keeping things simple and ego-free. Your day-to-day will involve: - Maintaining a transparent view of the entire Technology portfolio, tracking all CAPEX and OPEX work. - Designing and embedding frameworks and reporting tools to keep an eye on performance and spending. - Leading the charge on CAPEX vs OPEX classification, making sure everyone understands the "why" behind the numbers. - Providing the insights that help leadership decide which projects to start, stop, or hit pause on. - Supporting business cases to ensure they are accurate, consistent, and offer genuine value for money. - Managing R&D tax claims for the Product and Technology teams. - Creating a smooth reporting cadence, turning complex project updates into simple, punchy executive reports. - Spotting dependencies and risks across teams before they become real gremlins. - Exploring new digital tools to make our portfolio operations even more efficient and transparent. Qualifications - A solid background in project and programme governance within scaling tech companies. - Strong commercial acumen and a practical handle on CAPEX/OPEX accounting. - The ability to talk tech to support business cases, audits, and assessments. - Proficiency with Project Portfolio Management (PPM) tools like Linear, Miro, PowerBI, or Looker. - Expert-level skills in Excel and Google Sheets. - A good grasp of financial modelling, including NPV, IRR, and Payback Periods. - Top-tier analytical skills to turn messy data into clear, actionable insights. - Advanced risk modelling capability. - Ability to form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources and support. Benefits - Competitive salary: We benchmark against the industry and will share the salary openly during our first conversation. - Performance bonus: An annual discretionary bonus ranging from 15-40%. - Flexible working: We’re a remote-first business. - Work-life balance: We offer an optional four-day working week (90% pay for 90% impact). - Work from anywhere: You can work abroad for up to three weeks, twice every tax year. - Holiday: 25 days plus bank holidays (increasing with tenure), with the option to trade up to five days each year. - UW discounts: Save on our services and get a free Cashback Card. - Future planning: Matched-contribution pension scheme and life assurance (up to 4x salary). - Family first: Policies designed to help you and your family thrive. - Flexible benefits: An allowance for private health insurance, dental insurance, or gym membership. - Sabbaticals: An eight-week paid sabbatical after four years of service. - Growth: A dedicated learning and development budget and bi-annual promotion cycles. - Inclusion: Join belonging groups that help shape our culture. - Events: Company-wide celebrations including the ‘Great Big Get Together’ and our ‘Good Hearted Go-Getter Awards’.

• Technical Strategy: Taking responsibility for technical decisions and ensuring they align with company strategy. • Planning & Delivery: Working with Product Managers to set OKRs and co-leading annual and quarterly planning. • Operational Oversight: Leading metrics reviews and ensuring organisation-wide on-call coverage. • Risk Management: Identifying risks and blockers early and working with stakeholders to mitigate them. • People Development: Onboarding, training, and coaching reports, while participating in performance calibration and promotion reviews. • Performance Tracking: Measuring team performance and communicating progress against KPIs and milestones. • Financial Diligence: Ensuring team expenditures (both OpEx and CapEx) remain in line with budgets.