Role Description We are hiring a creative and data-driven Gamification & Rewards Consultant for one of our partners, who are looking for someone to design and run innovative loyalty and engagement programs that drive customer retention and lifetime value. This role blends game design principles with loyalty strategy and analytics to build rewarding customer journeys across digital and physical touchpoints. This is a practical, hands-on role that gives you real experience in loyalty and rewards. You will need to enrol in the Certified Loyalty and Reward Specialist Course as part of the role requirements. Upon completion, you’ll receive a recognised certificate, qualifications, and practical skills you can use immediately. Train online at your own pace and take a clear step toward landing this role. If you’re ambitious, tech-curious, this opportunity is an ideal launchpad into a growing and rewarding career. Key Responsibilities - Design gamified loyalty programs, challenges, tiers, and reward structures that boost engagement. - Map customer journeys and identify moments to introduce game mechanics and incentives. - Build experiments and A/B tests to measure the impact of gamification elements on retention and spend. - Create clear specs and partner with product, design, engineering, and marketing teams to implement features. - Monitor program health via metrics (engagement, retention, redemption, ROI) and deliver actionable insights. - Maintain accurate program rules, reward catalogs, and operational workflows. - Train internal teams and create user-facing content to support program adoption. Qualifications - Strong analytical skills and comfort with metrics and experimentation. - Creative game-design thinking applied to customer behavior. - Excellent written and verbal communication; ability to translate strategy into execution. - Experience with CRM, loyalty platforms or marketing automation tools is a plus. - Willingness to complete a professional certification before starting the role. How to Apply Please submit your CV and a brief cover note that provides a bit about yourself and explains why you believe you’re the right fit. Company Description We’re not new to this. SMG Group has over 15 years of experience and has placed more than 3,000 people into new roles. We don’t believe in empty promises: complete our course, follow the process, and we’ll help you land the job. If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert team members will guide you through the next steps. Testimonial "The easy-to-follow videos and content let me build a portfolio I could show employers. I received multiple interview invites and accepted a role as a Partnerships Manager. Highly recommend for anyone serious about this career." — Sofia M., Partnerships Manager

• Use design thinking concepts to help business decision-makers establish the primary goal for projects using an approach that encourages them to think beyond simply making existing processes more efficient. • Act as the technical subject matter expert for Dynamics 365 digital contact centre platform and CX solutions, including product demonstrations and presentations to prospective customers. • Stay up-to-date with the latest industry trends and technologies, and maintain a deep understanding of the Dynamics 365 digital contact centre platform and CX solutions. • Leads workshops with customers to understand their business requirements, documents requirements and design appropriate solutions. • Create Solution, Functional and Technical Specifications documentation for the project. • Have a good level of knowledge of all components of the Power Platform and stay current on Power Platform and related technologies, particularly Azure stack technologies that support the solution. • Mentor junior staff, sharing knowledge and experience to ensure that the team grows in experience and effectiveness. • Expected to be flexible with time and capable of working in a process-oriented environment. • Excellent communicator with the ability to operate within cross-functional teams.

• Provide senior-level compliance consulting services to investment advisers and, where applicable, broker-dealers and private fund managers. • Manage ongoing client relationships and deliver high-quality service across annual engagements and project-based work. • Conduct and lead complex compliance reviews (remote and on-site), including synthesizing findings into clear, actionable recommendations for client stakeholders. • Draft and review disclosure documents, policies and procedures, and other regulatory materials. • Advise clients on regulatory developments, risk areas, and industry best practices. • Contribute to the development, enhancement, and rollout of new and innovative service offerings. • Support the tactical implementation of new services, including development of methodologies, documentation, and internal guidance. • Assist in the creation and delivery of internal training to support consistent execution across the consulting team. • Serve as a senior subject matter resource for consultants, VPs, and Directors across the organization. • Provide practical, experience-based guidance on complex regulatory and client issues. • Support team members by helping troubleshoot challenging scenarios and offering insight grounded in industry best practices. • Contribute to maintaining high standards of quality and consistency across client deliverables. • Partner with sales teams to support business development efforts.

Role Description AO Globe Life is hiring motivated professionals to join our mission-driven, fully remote team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, or communications, as well as individuals who thrive in a people-focused, service-first environment. Structured training, scheduled client consultations, and mentorship are provided so you can build a meaningful career from anywhere while helping families understand important coverage options. - Conduct scheduled virtual consultations with clients via Zoom - Help individuals and families understand available coverage options - Guide clients through the onboarding and enrollment process - Maintain accurate digital records and manage follow-up communication - Provide professional, client-focused support throughout each interaction - Participate in mentorship programs, training sessions, and team development meetings - Build strong, long-term client relationships Qualifications - Strong communication and interpersonal skills - Organized, self-motivated, and comfortable working independently - Confident using video conferencing platforms and digital tools - Passion for helping others and contributing to a service-focused mission - Customer service or consultative experience is helpful but not required Requirements - Applicants must be legally authorized to work in the United States - Reliable internet access - Windows-based laptop or PC with webcam capability Benefits - Fully remote role available throughout the United States - Flexible scheduling with autonomy over your workday - Pre-qualified client consultations provided - Structured training and licensing support - Leadership development and advancement opportunities - Recognition programs and performance incentives - Supportive, people-focused team culture Company Description For more than 70 years, AO Globe Life has served working families across the United States by partnering with labor unions, credit unions, and veteran organizations. Our mission is centered on service, integrity, and long-term support for the families we assist. If you are ready to build a career that combines purpose, flexibility, and long-term opportunity, we encourage you to apply and learn more about joining the AO Globe Life team.