SMG Media Group!

Role Description We are recruiting for this role on behalf of two of the clients we represent. Our clients include fast-growing loyalty tech businesses, retailers, local shops, and e-commerce brands that need reward programs to drive repeat sales and increase long-term employee productivity and value. This is a practical, hands-on role that gives you real experience in loyalty and rewards. You will need to enrol in the Certified Loyalty and Reward Specialist Course as part of the role requirements. Upon completion, you’ll receive a recognised certificate, qualifications, and practical skills you can use immediately. Train online at your own pace and take a clear step toward landing this role. If you’re ambitious, tech-curious, and customer-focused, this opportunity is an ideal launchpad into a growing and rewarding career. There is an opportunity for contract employment after successful completion (our placement conversion rate is about 70%). Our candidates usually earn £30,000–£43,000 per annum pro rata. This is an option to invest in upskilling by taking the course to become a Certified Loyalty & Reward Specialist. Key Responsibilities - Complete the Certified Loyalty and Reward Specialist Course and apply your learning to live client projects. - Assist in designing loyalty and rewards structures, tiers, and incentives for multiple clients. - Help build customer journeys, email flows, and in-app messages to increase engagement and retention. - Monitor campaign performance and produce clear reports with actionable recommendations. - Support onboarding and training of client staff on rewards mechanics and redemption processes. - Participate in client calls and present insights to internal stakeholders. Qualifications - Strong interest in marketing, customer experience, or data-driven growth. - Clear communicator — written and verbal — with a customer-first mindset. - Comfortable learning technical platforms and creating straightforward process documentation. - Good numeracy and basic data-analysis skills. Desirable - Some exposure to CRM tools (e.g., Mailchimp, Klaviyo), loyalty platforms, or e-commerce systems. - Background in retail, hospitality, or customer service. - Basic understanding of A/B testing and campaign optimisation. - Experience using the PointsBank™ Club Mobile Digital Solution. Benefits - Paid placement and a certificate upon completion of the Certified Loyalty and Reward Specialist Course. - Real-world experience working on live loyalty programmes for brands of different sizes. - Mentoring from senior loyalty managers and structured on-the-job training. - Opportunity for contract employment after successful completion (our placement conversion rate is about 70%). - Guaranteed approval as a PointsBank™ Club Registered Affiliate upon course completion. - Once you've completed the course and become qualified, you will be able to implement: - Effective digital loyalty and reward campaigns for customers. - Effective digital loyalty and reward campaigns for employees. - Time-sensitive promotional campaigns. - Automated marketing and communication sequences. - Engaging campaign strategies. How to Apply Please submit your CV and a brief cover note that provides a bit about yourself and explains why you believe you’re the right fit. We’re not new to this. SMG Group has over 15 years of experience and has placed more than 3,000 people into new roles. We don’t believe in empty promises: complete our course, follow the process, and we’ll help you land the job. If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert team members will guide you through the next steps. Testimonial "Such a great opportunity. I went from a complete beginner to a qualified specialist in less than three months. Best decision I ever made." – Jamie W., now working as a Loyalty Campaigns Manager in London

Role Description This is a practical, hands-on Affiliate Specialist role that gives you real experience in affiliate marketing, partnerships, and reward programmes. As a role requirement, you must enrol in and complete the Certified Loyalty & Reward Specialist Course. Who Should Apply: If you’re ambitious, tech-curious, and customer-focused, this opportunity is an ideal launchpad into a growing and rewarding career. Key Responsibilities - Complete the Certified Loyalty & Reward Specialist Course and apply your learning to multiple affiliate projects. - Support the design and management of affiliate programmes, partner tiers, and commission structures. - Recruit, onboard, and nurture affiliate partners, influencers, and referral sources. - Build partner-facing assets: partner guides, creatives, tracking links, and promo codes. - Monitor campaign and partner performance; produce clear reports with actionable recommendations. - Work with CRM and analytics teams to attribute conversions and optimise partner funnels. - Coordinate partner communications and incentives to drive acquisition and retention. - Participate in client calls and present insights to internal stakeholders. Qualifications - Strong interest in affiliate marketing, partnerships, or performance marketing. - Clear communicator — written and verbal — with a partner-first mindset. - Highly organised, self-motivated. - Good numeracy and basic data-analysis skills. Requirements - Some exposure to affiliate platforms (e.g., Impact, Partnerize), influencer tools, or e-commerce systems. - Background in retail, hospitality, or customer service. - Basic understanding of A/B testing and campaign optimisation. - Experience using the PointsBank™ Club Mobile Digital Solution. Benefits - Recognised certification: a certificate upon completion of the Certified Loyalty & Reward Specialist Course to add to your CV and LinkedIn. - Guaranteed approval as a PointsBank™ Club Registered Affiliate upon course completion. - Immediate, practical skills: templates, tracking setups, and campaign frameworks you can use from day one. - Scalable affiliate and partner acquisition strategies. - Effective commission structures and partner incentive programmes. - Accurate tracking and attribution setups to measure partner ROI. - Automated partner onboarding and communication sequences. - Engaging partner campaigns that drive measurable revenue. How to Apply Please submit your CV and a brief cover note that provides a bit about yourself and explains why you believe you’re the right fit. Ready to Start? If you’re motivated, curious, and excited about technology, we’ll help you turn that into an additional income opportunity you can be proud of. Apply now, and one of our expert team members will guide you through the next steps. Testimonial "Investing in the course was the best career move I've made. The modules were clear and actionable, and the certification helped my CV stand out. I now manage affiliate campaigns for a growing e-commerce brand." — Hannah R., Affiliate Manager

Role Description We are hiring a creative and data-driven Gamification & Rewards Consultant for one of our partners, who are looking for someone to design and run innovative loyalty and engagement programs that drive customer retention and lifetime value. This role blends game design principles with loyalty strategy and analytics to build rewarding customer journeys across digital and physical touchpoints. This is a practical, hands-on role that gives you real experience in loyalty and rewards. You will need to enrol in the Certified Loyalty and Reward Specialist Course as part of the role requirements. Upon completion, you’ll receive a recognised certificate, qualifications, and practical skills you can use immediately. Train online at your own pace and take a clear step toward landing this role. If you’re ambitious, tech-curious, this opportunity is an ideal launchpad into a growing and rewarding career. Key Responsibilities - Design gamified loyalty programs, challenges, tiers, and reward structures that boost engagement. - Map customer journeys and identify moments to introduce game mechanics and incentives. - Build experiments and A/B tests to measure the impact of gamification elements on retention and spend. - Create clear specs and partner with product, design, engineering, and marketing teams to implement features. - Monitor program health via metrics (engagement, retention, redemption, ROI) and deliver actionable insights. - Maintain accurate program rules, reward catalogs, and operational workflows. - Train internal teams and create user-facing content to support program adoption. Qualifications - Strong analytical skills and comfort with metrics and experimentation. - Creative game-design thinking applied to customer behavior. - Excellent written and verbal communication; ability to translate strategy into execution. - Experience with CRM, loyalty platforms or marketing automation tools is a plus. - Willingness to complete a professional certification before starting the role. How to Apply Please submit your CV and a brief cover note that provides a bit about yourself and explains why you believe you’re the right fit. Company Description We’re not new to this. SMG Group has over 15 years of experience and has placed more than 3,000 people into new roles. We don’t believe in empty promises: complete our course, follow the process, and we’ll help you land the job. If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert team members will guide you through the next steps. Testimonial "The easy-to-follow videos and content let me build a portfolio I could show employers. I received multiple interview invites and accepted a role as a Partnerships Manager. Highly recommend for anyone serious about this career." — Sofia M., Partnerships Manager

Role Description We are seeking a motivated and detail-oriented Rewards Operations Specialist to join our partners dynamic team. This role plays a key part in managing and optimising their customer loyalty and rewards programs, ensuring seamless operations and maximising customer engagement. This is a practical, hands-on role that gives you real experience in loyalty and rewards. You will need to enrol in the Certified Loyalty and Reward Specialist Course as part of the role requirements. Upon completion, you’ll receive a recognised certificate, qualifications, and practical skills you can use immediately. Train online at your own pace and take a clear step toward landing this role. Key Responsibilities - Oversee daily operations of rewards and loyalty programs. - Analyse program performance and recommend improvements. - Coordinate with marketing and customer service teams to deliver consistent program experiences. - Manage data integrity and reporting related to rewards activities. - Support the development and implementation of new reward initiatives. Qualifications - Strong organisational and analytical skills. - Excellent communication and teamwork abilities. - Basic understanding of loyalty program mechanics is a plus. - Willingness to complete professional certification. Requirements - Complete the Certified Loyalty & Reward Specialist Course. - Cover the cost of the course before starting the position. Benefits - In-depth understanding of loyalty program design and management. - Industry best practices and emerging trends. - Practical skills to optimise customer retention and engagement. - Recognition as a qualified professional in reward operations. How to Apply Please submit your CV and a brief cover note that provides a bit about yourself and explains why you believe you’re the right fit. Company Description We’re not new to this. SMG Group has over 15 years of experience and has placed more than 3,000 people into new roles. We don’t believe in empty promises: complete our course, follow the process, and we’ll help you land the job. If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert team members will guide you through the next steps. Testimonial: "The course gave me the exact skills hiring managers asked for. I went from hospitality customer service to a paid placement in under four months. Mentoring from other specialists made all the difference." — Marcus L., Partnerships Coordinator

Role Description This is a practical, hands-on role that gives you real experience in loyalty and rewards. You will need to enrol in the Certified Loyalty and Reward Specialist Course as part of the role requirements. Upon completion, you’ll receive a recognised certificate, qualifications, and practical skills you can use immediately. Train online at your own pace and take a clear step toward landing this role. Key Responsibilities - Complete the Certified Loyalty and Reward Specialist Course and apply your learning to live client projects. - Assist in designing loyalty and rewards structures, tiers, and incentives for multiple clients. - Help build customer journeys, email flows, and in-app messages to increase engagement and retention. - Monitor campaign performance and produce clear reports with actionable recommendations. - Support onboarding and training of client staff on rewards mechanics and redemption processes. - Participate in client calls and present insights to internal stakeholders. Qualifications - Strong interest in marketing, customer experience, or data-driven growth. - Clear communicator — written and verbal — with a customer-first mindset. - Comfortable learning technical platforms and creating straightforward process documentation. - Good numeracy and basic data-analysis skills. Desirable - Some exposure to CRM tools (e.g., Mailchimp, Klaviyo), loyalty platforms, or e-commerce systems. - Background in retail, hospitality, or customer service. - Basic understanding of A/B testing and campaign optimisation. - Experience using the PointsBank™ Club Mobile Digital Solution. Benefits - Paid placement and a certificate upon completion of the Certified Loyalty and Reward Specialist Course. - Real-world experience working on live loyalty programmes for brands of different sizes. - Mentoring from senior loyalty managers and structured on-the-job training. - Opportunity for contract employment after successful completion (our placement conversion rate is about 70%). - Guaranteed approval as a PointsBank™ Club Registered Affiliate upon course completion. - Once you've completed the course and become qualified, you will be able to implement: - Effective digital loyalty and reward campaigns for customers. - Effective digital loyalty and reward campaigns for employees. - Time-sensitive promotional campaigns. - Automated marketing and communication sequences. - Engaging campaign strategies. How to Apply Please submit your CV and a brief cover note that provides a bit about yourself and explains why you believe you’re the right fit. Testimonial "Such a great opportunity. I went from a complete beginner to a qualified specialist in less than three months. Best decision I ever made." – Jamie W., now working as a Loyalty Campaigns Manager in London

Role Description This is a practical, hands-on Affiliate Specialist role that gives you real experience in affiliate marketing, partnerships, and reward programmes. As a role requirement, you must enrol in and complete the Certified Loyalty & Reward Specialist Course. Who Should Apply: If you’re ambitious, tech-curious, and customer-focused, this opportunity is an ideal launchpad into a growing and rewarding career. Key Responsibilities - Complete the Certified Loyalty & Reward Specialist Course and apply your learning to multiple affiliate projects. - Support the design and management of affiliate programmes, partner tiers, and commission structures. - Recruit, onboard, and nurture affiliate partners, influencers, and referral sources. - Build partner-facing assets: partner guides, creatives, tracking links, and promo codes. - Monitor campaign and partner performance; produce clear reports with actionable recommendations. - Work with CRM and analytics teams to attribute conversions and optimise partner funnels. - Coordinate partner communications and incentives to drive acquisition and retention. - Participate in client calls and present insights to internal stakeholders. Qualifications - Strong interest in affiliate marketing, partnerships, or performance marketing. - Clear communicator — written and verbal — with a partner-first mindset. - Highly organised, self-motivated. - Good numeracy and basic data-analysis skills. Requirements - Some exposure to affiliate platforms (e.g., Impact, Partnerize), influencer tools, or e-commerce systems. - Background in retail, hospitality, or customer service. - Basic understanding of A/B testing and campaign optimisation. - Experience using the PointsBank™ Club Mobile Digital Solution. Benefits - Recognised certification: a certificate upon completion of the Certified Loyalty & Reward Specialist Course to add to your CV and LinkedIn. - Guaranteed approval as a PointsBank™ Club Registered Affiliate upon course completion. - Immediate, practical skills: templates, tracking setups, and campaign frameworks you can use from day one. - Once you've completed the course here are some of the outcomes you’ll be able to deliver after the course: - Scalable affiliate and partner acquisition strategies. - Effective commission structures and partner incentive programmes. - Accurate tracking and attribution setups to measure partner ROI. - Automated partner onboarding and communication sequences. - Engaging partner campaigns that drive measurable revenue. How to Apply Please submit your CV and a brief cover note that provides a bit about yourself and explains why you believe you’re the right fit. Ready to Start? If you’re motivated, curious, and excited about technology, we’ll help you turn that into an additional income opportunity you can be proud of. Apply now, and one of our expert team members will guide you through the next steps. Testimonial "Investing in the course was the best career move I've made. The modules were clear and actionable, and the certification helped my CV stand out. I now manage affiliate campaigns for a growing e-commerce brand." — Hannah R., Affiliate Manager

Role Description We are hiring a creative and data-driven Gamification & Rewards Consultant for one of our partners, who are looking for someone to design and run innovative loyalty and engagement programs that drive customer retention and lifetime value. This role blends game design principles with loyalty strategy and analytics to build rewarding customer journeys across digital and physical touchpoints. This is a practical, hands-on role that gives you real experience in loyalty and rewards. You will need to enrol in the Certified Loyalty and Reward Specialist Course as part of the role requirements. Upon completion, you’ll receive a recognised certificate, qualifications, and practical skills you can use immediately. Train online at your own pace and take a clear step toward landing this role. If you’re ambitious, tech-curious, this opportunity is an ideal launchpad into a growing and rewarding career. Key Responsibilities - Design gamified loyalty programs, challenges, tiers, and reward structures that boost engagement. - Map customer journeys and identify moments to introduce game mechanics and incentives. - Build experiments and A/B tests to measure the impact of gamification elements on retention and spend. - Create clear specs and partner with product, design, engineering, and marketing teams to implement features. - Monitor program health via metrics (engagement, retention, redemption, ROI) and deliver actionable insights. - Maintain accurate program rules, reward catalogs, and operational workflows. - Train internal teams and create user-facing content to support program adoption. Qualifications - Strong analytical skills and comfort with metrics and experimentation. - Creative game-design thinking applied to customer behavior. - Excellent written and verbal communication; ability to translate strategy into execution. - Experience with CRM, loyalty platforms or marketing automation tools is a plus. - Willingness to complete a professional certification before starting the role. How to Apply Please submit your CV and a brief cover note that provides a bit about yourself and explains why you believe you’re the right fit. Company Description We’re not new to this. SMG Group has over 15 years of experience and has placed more than 3,000 people into new roles. We don’t believe in empty promises: complete our course, follow the process, and we’ll help you land the job. If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert team members will guide you through the next steps. Testimonial "The easy-to-follow videos and content let me build a portfolio I could show employers. I received multiple interview invites and accepted a role as a Partnerships Manager. Highly recommend for anyone serious about this career." — Sofia M., Partnerships Manager

Role Description We are seeking a motivated and detail-oriented Rewards Operations Specialist to join our partners dynamic team. This role plays a key part in managing and optimising their customer loyalty and rewards programs, ensuring seamless operations and maximising customer engagement. This is a practical, hands-on role that gives you real experience in loyalty and rewards. You will need to enrol in the Certified Loyalty and Reward Specialist Course as part of the role requirements. Upon completion, you’ll receive a recognised certificate, qualifications, and practical skills you can use immediately. Train online at your own pace and take a clear step toward landing this role. Key Responsibilities - Oversee daily operations of rewards and loyalty programs. - Analyse program performance and recommend improvements. - Coordinate with marketing and customer service teams to deliver consistent program experiences. - Manage data integrity and reporting related to rewards activities. - Support the development and implementation of new reward initiatives. Qualifications - Strong organisational and analytical skills. - Excellent communication and teamwork abilities. - Basic understanding of loyalty program mechanics is a plus. - Willingness to complete professional certification. Requirements - Completion of the Certified Loyalty & Reward Specialist Course is mandatory. - Candidates are required to cover the cost of the course themselves before starting the position. Benefits - In-depth understanding of loyalty program design and management. - Industry best practices and emerging trends. - Practical skills to optimise customer retention and engagement. - Recognition as a qualified professional in reward operations. How to Apply Please submit your CV and a brief cover note that provides a bit about yourself and explains why you believe you’re the right fit. Company Description We’re not new to this. SMG Group has over 15 years of experience and has placed more than 3,000 people into new roles. We don’t believe in empty promises: complete our course, follow the process, and we’ll help you land the job. If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert team members will guide you through the next steps.