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Technical Consultant – D365, Power Platform

ConsultantConsultantFull TimeRemoteSeniorTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

United Kingdom

Posted

55 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglishAzure

Job Description

Technical Consultant – D365, Power Platform

TTEC Digital

• Use design thinking concepts to help business decision-makers establish the primary goal for projects using an approach that encourages them to think beyond simply making existing processes more efficient. • Act as the technical subject matter expert for Dynamics 365 digital contact centre platform and CX solutions, including product demonstrations and presentations to prospective customers. • Stay up-to-date with the latest industry trends and technologies, and maintain a deep understanding of the Dynamics 365 digital contact centre platform and CX solutions. • Leads workshops with customers to understand their business requirements, documents requirements and design appropriate solutions. • Create Solution, Functional and Technical Specifications documentation for the project. • Have a good level of knowledge of all components of the Power Platform and stay current on Power Platform and related technologies, particularly Azure stack technologies that support the solution. • Mentor junior staff, sharing knowledge and experience to ensure that the team grows in experience and effectiveness. • Expected to be flexible with time and capable of working in a process-oriented environment. • Excellent communicator with the ability to operate within cross-functional teams.

Job Requirements

  • Bachelor’s degree in computer science, Engineering, or a related field.
  • At least 3 years of experience with Dynamics 365, including experience with the digital contact centre platform and CX solutions.
  • Strong presentation and communication skills, with the ability to effectively communicate technical information to both technical and non-technical audiences.
  • Strong problem-solving and analytical skills, with the ability to think creatively and find innovative solutions to complex technical challenges.
  • Ability to work independently and as part of a team, with a strong work ethic and a willingness to go above and beyond to meet customer needs.
  • Previous experience in a consulting environment.

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