Zeta Global logo
Zeta Global

We deliver better experiences for consumers and better results for your brand.

Staff Software Engineer

Full-stack EngineerSoftware EngineerFull TimeRemoteLeadTeam 1,001-5,000Since 2007H1B SponsorCompany SiteLinkedIn

Location

New York

Posted

1 day ago

Salary

$160K - $180K / year

Seniority

Lead

Job Description

Staff Software Engineer

Zeta Global

• Identify systemic engineering challenges across our platforms and drive their resolution — shaping the technical backlog and near-term architecture. • Propose and validate technical approaches for problems involving scale, performance, security, or cross-team dependencies. • Lead architectural decisions for complex, ambiguous, or high-risk initiatives. • Incorporate modern industry patterns — including AI/ML tooling — into our technical strategy where it genuinely moves the needle. • Write code, review PRs, debug production issues, and optimize system performance — this is not a whiteboard-only role. • Dive deep into our AWS infrastructure, Kubernetes workloads, and JVM-based services to find and fix what's actually wrong. • Participate in our on-call rotation as a second-level escalation point for complex engineering incidents. • Step in during large incidents to help teams triage, coordinate, and resolve — and follow through with post-incident reviews that drive lasting fixes. • Champion operational excellence across our engineering teams: observability, reliability, deployment practices, and the operational habits that keep systems healthy at scale. • Partner with engineering teams as a technical point of contact on complex projects — ensuring good architectural decisions get documented and don't have to be re-litigated. • Work directly with Engineering Managers to align technical work with team and product priorities. • Mentor engineers across our teams, raising the technical floor through reviews, pairing, and direct feedback. • Stay close to the customer. Understand how Sailthru's platform affects the people using it, bring that context into technical decisions, and push back when engineering choices create friction for customers. • Partner closely with the product team — contribute to shaping what gets built, not just how. The best technical decisions happen when engineering and product are thinking together from the start.

Job Requirements

  • Deep, battle-tested expertise in AWS and cloud-native architecture — you know how to build reliable, scalable systems at real traffic volumes.
  • Strong JVM fundamentals, primarily Java and Kotlin, with the range to work across languages as the problem demands.
  • Hands-on Kubernetes experience — deploying, operating, and troubleshooting workloads in production.
  • Experience designing and operating distributed systems — fault tolerance, consistency tradeoffs, service coordination, and failure modes at scale.
  • Comfort working with large databases at scale — query optimization, schema design, operational concerns, and the tradeoffs between data storage approaches.
  • Practical experience with AI/ML engineering — whether integrating LLM capabilities, building pipelines, or evaluating where AI actually helps vs. adds complexity.
  • A track record of delivering large, complex initiatives in ambiguous environments — scoping, driving alignment, and shipping.
  • Strong debugging instincts and a bias toward root-cause analysis over symptomatic fixes.
  • The judgment to know when to push for the right solution and when pragmatism wins.
  • Fluency with AI-driven development tools — Claude Code, GitHub Copilot, Codex, or similar — is a firm requirement. We use these tools daily and expect staff engineers to be effective with them and to model best practices around prompt discipline, output validation, and security.
  • Comfort operating without a playbook — you've solved novel problems before and know how to navigate uncertainty.
  • Comfort working in and around legacy codebases — you can read unfamiliar code, understand systems that predate you, and make meaningful improvements without needing a rewrite.
  • The ability to quickly map an existing architecture — identify bottlenecks, constraints, and opportunities — and turn that understanding into concrete, actionable proposals that increase team velocity.
  • You think big. You're not constrained by how things are done today — you can envision meaningfully better outcomes and work backwards from them to find a path.
  • Bias for action. You'd rather move with imperfect information and course-correct than wait for certainty that never comes. You know the difference between a reversible decision and one that warrants more care.

Benefits

  • Unlimited PTO
  • Excellent medical, dental, and vision coverage
  • Employee Equity and Stock Purchase Plan
  • Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

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