• Design, build, and maintain observability pipelines using the Elastic Stack (Elasticsearch, Kibana, Fleet) across Azure and AWS workloads • Develop and own SLO/SLI dashboards and error budget reporting for BaaS platform services • Respond to and lead incident response for distributed, multi-tenant cloud workloads; own runbook creation, maintenance, and continuous improvement • Build and refine proactive support tooling, including pattern analysis, tenant correlation dashboards, and baseline deviation alerting, to reduce reactive support burden • Manage and maintain Elastic Fleet agent policies, enrollment health, and log streaming pipelines across Azure and AWS worker fleets • Partner with SRE, R&D, and Proactive Support teams to close observability gaps, including tenant identification workflows and admin portal integrations

Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customersto provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid Job Description At Nexthink, the DevEx team enables product engineering teams to deliver high-quality software efficiently, reliably, and at scale. As a Platform Engineer, you will own, evolve, and automate our enablement platform and productivity tooling, driving improvements across our CI/CD stack to enable reliable, scalable, and efficient software delivery across the organization. Software development is undergoing a significant shift - with AI-assisted workflows, agentic engineering practices, and increasingly autonomous development processes reshaping how engineers build, validate, release, and operate systems. Our platform must evolve to support this transition. You will contribute to modernizing our delivery platform to support: - AI-augmented and agentic development - Automation-first engineering practices - Scalable, self-service CI/CD capabilities - Reliable build, release, and deployment workflows Your focus will be on improving development and delivery workflows, increasing system reliability, reducing friction, and scaling engineering autonomy and productivity across the organization - while preparing our platform for the next generation of software development. Qualifications - 5+ years of experience in Platform Engineering, DevOps, CI/CD Engineering, Build Engineering, Release Engineering, or SRE roles - Strong hands-on experience designing, operating, and scaling CI/CD platforms and developer productivity tooling, ideally in large-scale or multi-team engineering environments - Deep experience with CI systems and platforms such as GitHub Actions, Jenkins, reusable workflows, runners, permissions, secrets, and organization-wide CI standards - Proven experience improving build and release reliability, pipeline performance, feedback loops, test execution, artifact handling, deployment automation, and developer experience - Experience with artifact management and software supply chain workflows, ideally using Artifactory, including package publishing, repository management, retention, promotion, and migration patterns - Solid understanding of containerized build and delivery workflows using Docker, including image builds, caching, publishing, promotion, and security scanning - Experience with Kubernetes-based delivery workflows and deployment tooling such as Helm, ArgoCD, FluxCD, or similar technologies - Experience with GitOps practices, progressive delivery patterns, and standardized deployment workflows across multiple teams or environments - Solid understanding of Infrastructure as Code, especially Terraform, and experience operating platform infrastructure in cloud environments - Experience with AWS-based engineering platforms, including IAM, networking, compute, storage, and secure automation patterns - Good understanding of secrets management and secure CI/CD practices, ideally using tools such as Vault, GitHub OIDC, short-lived credentials, and least-privilege access models - Experience with CI/CD observability, governance, and standardization, including metrics, templates, golden paths, policy enforcement, and self-service capabilities - Exposure to AI-enabled engineering workflows and an interest in evolving platform capabilities to support agentic engineering practices, automated validation, and faster developer feedback - Strong collaboration skills and the ability to drive adoption of platform standards across engineering teams while balancing enablement, reliability, security, and autonomy Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. IIf you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: - Permanent Contract and a competitive compensation package. - Amazing centrally located offices near the Bernabeu Stadium. - Private Health Insurance (Sanitas) and daily meal vouchers of 11 EUR will be entirely covered by us. - Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. - Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer) plus 3 company-paid volunteer days. - Up to 25 EUR per month for a gym subscription. - Flexible compensation plan for childcare & public transportation. - ‍ Reimbursement of up to 50% of the cost of English & Spanish classes. - Fresh fruit, cookies, soft drinks and protein shakes at the offie. - Regular company and team events like Pizza talks, Team Building activities, Christmas parties, hosting Meetups at the office and more! - Bonuses for referring successful hires after three months of continuous employment. - We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.

Role Description Buscamos um(a) profissional com experiência em Power Platform para atuar no desenvolvimento de soluções low-code, automações e aplicações corporativas, contribuindo para otimização de processos e transformação digital do negócio. A posição envolve atuação no desenvolvimento de aplicações, automação de fluxos e análise de dados, utilizando ferramentas do ecossistema Microsoft, com foco em soluções escaláveis, integração entre sistemas e melhoria contínua dos processos corporativos. Qualifications - Experiência com Power Platform (Power Apps, Power Automate e Power BI) - Conhecimento em Microsoft 365 e Dataverse - Experiência com automação de processos e fluxos de negócio - Conhecimento em integração de dados e APIs - Experiência com modelagem de dados e lógica de negócio - Conhecimento em construção de dashboards e relatórios analíticos - Vivência com desenvolvimento e manutenção de aplicações low-code - Conhecimento em SQL e manipulação de dados - Experiência com boas práticas de documentação e governança Requirements - Desenvolver soluções personalizadas utilizando Microsoft Power Apps - Automatizar processos de negócio com Power Automate - Desenvolver dashboards e relatórios utilizando Power BI - Integrar aplicações e diferentes fontes de dados - Colaborar com equipes multidisciplinares para levantamento de requisitos e definição de soluções - Garantir manutenção, atualização e documentação das aplicações desenvolvidas - Atuar na melhoria contínua de processos e automações corporativas - Aplicar boas práticas de desenvolvimento low-code, performance e governança Benefits - Assistência Médica 100% subsidiada pela empresa (titular e dependentes) - Assistência Odontológica - Vale Refeição ou Alimentação sem desconto - Seguro de vida - Previdência Privada - Gympass - Opção de compra de ações da empresa com desconto - Desconto Farmácia* - Auxílio Creche* - Parceria com escola de idiomas* - Licença Maternidade e Paternidade Estendida - PPR * Conforme política vigente. Localidade da vaga: Brasil

• Contribute to the design, implementation, and evolution of the Global AI Platform, ensuring scalability, security, and reliability across environments. • Operate and maintain core platform components, including Azure AI Foundry, Azure API Management (APIM), AI gateways (e.g., Portkey), and supporting Azure services. • Monitor platform health, troubleshoot incidents, and resolve operational issues to ensure continuous availability and performance of AI services. • Manage and fulfill platform-related requests such as onboarding new use cases, enabling models, configuring integrations, and managing access controls. • Design and implement infrastructure-as-code (IaC) using Terraform to enable consistent, automated, and repeatable platform deployments. • Develop and maintain CI/CD pipelines using Azure DevOps to support platform configuration, deployment, and lifecycle management. • Define and implement platform governance, including model access policies, guardrails, usage controls, and integration standards. • Enable secure exposure and consumption of AI services through Azure APIM and AI gateways, ensuring proper authentication, authorization, and traffic management. • Collaborate with solution architects, data scientists, and application teams to onboard and support AI use cases aligned with platform standards. • Identify opportunities to enhance platform capabilities, improve operational efficiency, and evolve the platform in line with business needs and technological advancements. • Maintain platform documentation, architecture artifacts, and operational procedures to support knowledge sharing and platform sustainability.