Role Description We are looking to further grow our professional services team in the US to support the onboarding of our new enterprise customers. We are looking for a senior team member who is experienced in driving complex software implementation projects. - Bring a consultative mindset and demonstrate expertise in leading complex scoping workshops with Resource Management and IT teams. - Hands-on in data mapping and configuration, ensuring customers get the most out of our product. - Active learners who apply their growing expertise in Dayshape, Resource Management, and the complex needs of Professional Services customers. - Enjoy winning the hearts and minds of senior customer stakeholders and leveraging experience to develop internal and external processes. - Problem-solver, independently figuring out how to solve novel challenges and bring about business transformation. - Join a fast-growing US professional services team, currently at nine members. - Anticipate a few days of travel each quarter to customer sites as required through the course of the project. Qualifications - Extensive experience in a similar role involving consultative SaaS implementations. - A blend of soft and technical skills to effectively analyze business needs. - Significant experience working with or within large global enterprises, including accountancy, professional services firms, media agencies, or IT consultancies. - Hands-on experience configuring complex software solutions and designing integrations with CRM and ERP solutions. - Strong customer-facing skills; ability to win hearts and minds and guide stakeholders through complex business change. - A consultative attitude and demonstrable experience delivering solutions to customers' requirements. - The ability to contextualize pain points in a customer's business and apply and configure Dayshape to drive meaningful efficiencies and improvements. - A logical and analytical approach to problem-solving. - Experience mentoring less experienced team members. - Confidence deputizing for a Project Manager when needed. - A seasoned remote worker with experience in a geographically distributed team. - The ability and attitude to contribute from day one! Requirements - Experience implementing Workday or other PSA solutions. - Experience working in resource management and/or the accounting industry. - Experience leading current-state and future-state workshops as part of an implementation project. - Implementation pre-sales (solution consultant) experience. Benefits - Salary c. $85,000 - $125,000 dependent on experience. - 31 days' vacation per year, including public holidays, increasing by 1 day each year to a maximum of 38 days. - Paid four-week sabbatical in your fifth anniversary year on top of your holiday entitlement. - Comprehensive medical, dental, and vision benefits. - Disability and life insurance. - 401k. - At least $1,400 per year to spend on professional and personal development. - Regular All Hands meeting for inspiration and over-communication. - Monthly team events (sometimes in-person, sometimes virtual). - Volunteering time – up to 20 hours a year to participate in volunteer work. - Genuinely nice, smart people to work with, who are excited about growing our company. Company Description Dayshape is an award-winning software scale-up with big ambitions and the momentum to match. Trusted by Big Four and many other top professional services firms globally, our AI-powered resource management platform is helping organizations to achieve extraordinary results. - We help professional firms optimize margins and increase revenue, unlocking access to more profitable work. - We provide complete operational visibility today and the tools to confidently predict tomorrow. - We empower firms to become the places where top talent wants to work and the best clients want to work with.