• Design and implement AWS infrastructure for Amazon Connect environments • Deploy and manage Amazon Connect environments across Dev, Staging, and Production • Utilize AWS services such as Lambda, S3, EventBridge, Data Bridges, and related services to support deployments • Develop and maintain Infrastructure as Code (IaC) modules using Terraform Enterprise • Ensure Terraform code is maintainable, reusable, and aligned with best practices • Build and manage CI/CD pipelines for automated infrastructure deployment and updates • Integrate Terraform Enterprise with CI/CD pipelines for seamless deployments • Monitor infrastructure performance and troubleshoot deployment-related issues • Collaborate with cross-functional teams to ensure secure, scalable, and reliable cloud solutions

• Design, deploy, and manage Kubernetes-based platforms in production • Implement and manage automation frameworks for infrastructure provisioning and operations • Administer and optimize VMware environments (vSphere, ESXi, vCenter) • Support infrastructure across compute, storage, and networking layers • Build and maintain Infrastructure as Code (IaC) using automation tools • Troubleshoot performance, scalability, and availability issues • Automate deployment workflows and operational tasks • Collaborate with architecture and delivery teams on solution design

• Design and build Agora's internal platform that empowers product teams to ship software with confidence, reliability, and speed • Own core platform components such as our TypeScript Pulumi codebase, Kubernetes-based runtime environments, and monitoring stack • Architect scalable systems, enforce engineering standards through code, and continuously improve developer experience through well-engineered platform capabilities

Title: IT Infrastructure Services & Transformation Location: Bayswater Australia Job Description: Job ID 506980 Posted since 25-May-2026 Organization Information Technology Field of work Information Technology Company Siemens Ltd. Experience level Experienced Professional Job type Full-time Work mode Hybrid (Remote/Office) Employment type Permanent Location(s) - Bayswater - Victoria - Australia Join Siemens, a global engineering powerhouse shaping the future of digital infrastructure. We are seeking a highly capable and solutions-driven engineer to support and transform complex enterprise and data centre environments. This role is ideal for someone who thrives in high-availability systems, enjoys solving multi-layered infrastructure challenges, and is confident operating across networking, cloud, and virtualisation stacks while collaborating with teams globally. What you'll be doing - Support and optimise enterprise data centre and cloud infrastructure - Contribute to infrastructure transformation and modernisation initiatives across hybrid environments - Lead escalation resolution across complex incidents and outages - Drive system integration and architecture improvements - Collaborate with vendors and internal stakeholders to deliver resilient solutions - Liaise with global technical teams across multiple regions to ensure consistent standards and delivery alignment - Support ongoing evolution of infrastructure, automation, and cloud capabilities Core Technical Skills required Networking & Security TCP/IP networking, Juniper & Cisco switching, JunOS and firewall troubleshooting, wireless enterprise connectivity Data centre & Cloud Infrastructure Microsoft Azure and hybrid cloud environments, Windows Server 2019/2022/2025, Microsoft 365, Windows 11 enterprise deployments, VMware, Dell VxRail, backup and recovery using Dell Avamar & Veeam Identity & Systems Active Directory design, administration, and troubleshooting, enterprise systems integration and lifecycle management Soft Skills required (critical to success in this role) - Strong escalation and incident management capability - Vendor and stakeholder management across technical and business teams - Project and transformation delivery across multiple workstreams - Systems architecture thinking with an integration-first mindset - Ability to effectively liaise with global teams across time zones and regions - Calm and structured decision-making during critical incidents Why this role stands out This is more than infrastructure support - it is infrastructure transformation in action. You will help shape how enterprise systems evolve across cloud, network, and data centre domains at global scale. Working at Siemens means being part of a company driving innovation across critical industries such as energy, transport, healthcare, and manufacturing. You will gain exposure to large-scale, complex environments and work alongside highly skilled engineers around the world, contributing directly to meaningful transformation programs. Diversity, Equity & Inclusion We are committed to building a diverse and inclusive workplace where everyone feels valued, respected, and empowered to contribute. We encourage applications from people of all backgrounds, experiences, and identities. If you require any reasonable adjustments during the recruitment process, please let us know so we can support you. Skip video slider Continue with page content