• Design, build, and support solutions on GCP , including services such as BigQuery, BigTable, Cloud Run, Cloud Storage, Pub/Sub, Dataflow, Agent Platform (formerly Vertex Ai), and related cloud-native services. • Develop and maintain ETL and data pipeline automation for structured and unstructured data workflows. • Build automation using Python and shell scripting to support workflow execution, data movement, platform integrations, monitoring, and operational tasks. • Support AI/ML and agent-based workloads including model integration, agent workflows, and AI-enabled automation where applicable. • Containerize applications, scripts, services, and workflow components using Docker. • Deploy containerized workloads to cloud-native platforms such as Cloud Run, or other managed GCP runtimes. • Build and maintain CI/CD pipelines for application deployment, infrastructure changes, workflow automation, and data pipeline releases. • Develop and maintain Terraform modules for repeatable GCP infrastructure deployments. • Support and integrate workflow or lab orchestration platforms such as Mendix, NAN, Nextflow, or similar tools. • Collaborate with application teams, data engineers, lab systems teams, and business stakeholders to translate workflow requirements into scalable cloud solutions. • Contribute to best practices around cloud security, logging, monitoring, reliability, automation, and cost optimization.

Role Description We are looking for a Cloud Resiliency Engineer, who will support customers through focused technical engagements aimed at improving the reliability, continuity, and recoverability of their cloud environments. The architect will combine deep technical expertise in Microsoft Azure with a strong command of disaster recovery, business continuity, and operational resiliency processes, including the design and evaluation of Major Incident Response Plans (MIRPs). This role requires the ability to assess both cloud infrastructure and resiliency processes end-to-end, identifying risks, aligning to best practices, and delivering clear, actionable recommendations that strengthen the customer’s ability to withstand and recover from disruptions. Qualifications - Minimum 5+ years of hands-on experience in the following areas: - Deep experience with high availability (HA) and disaster recovery (DR) design in Microsoft Azure. - Solid understanding of Azure architecture, including infrastructure, Availability Zones, backup/recovery, and monitoring services. - Familiarity with cloud-native resiliency patterns and site reliability engineering (SRE) methods. - Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances. - Experience in business continuity planning, incident response coordination, and process maturity assessments. - Excellent communication and documentation skills for technical and executive stakeholders. - Background in technical consulting or assessment-based delivery engagements. Requirements - Certifications (will need to get certified within 2-3 months of joining if missing any of the following): - Microsoft Certified: Azure Solutions Architect Expert - ITIL Foundation Certification - Microsoft Certified: Azure Administrator Associate Benefits - #LI-Remote - #WAH Company Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.

Role Description As a Cloud Solution Architect (CSA) specializing in Microsoft Business Applications, you will lead enterprise transformation initiatives by leveraging deep expertise in Dynamics 365 Finance & Operations (F&O) and Supply Chain Management. You’ll partner with customers to deliver scalable, intelligent solutions that optimize financial processes, streamline operations, and enhance supply chain agility. Responsibilities - Customer Centricity: - Gather customer insights to align Dynamics 365 F&O and Supply Chain solutions with strategic business outcomes. - Identify opportunities to improve financial and operational processes, inventory management, procurement, and logistics through Business Applications. - Accelerate solution delivery and adoption using Value-Based Deliveries and reusable Intellectual Property (IP). - Deliver technical workshops and readiness sessions focused on operational health, cloud enablement, and supply chain resilience. - Ensure a positive customer experience across finance and operations engagements. - Provide feedback to Product Groups to influence roadmap and service improvements. - Business Impact: - Drive cloud consumption and support growth by guiding customers on how to maximize value from Dynamics 365 F&O and Supply Chain investments. - Align with Customer Success Account Managers and account teams to ensure business value realization across financial and operational domains. - Resolution of Customer Blockers: - Anticipate and resolve issues blocking go-live or adoption by applying deep technical and functional knowledge of F&O and Supply Chain Management. - Deliver engagements using Microsoft best practices, Success by Design principles, and repeatable IP. - Identify Growth Opportunities: - Leverage your knowledge of Microsoft Business Applications—including F&O, Supply Chain, and Power Platform—to identify cross-sell and up-sell opportunities based on customer needs and industry trends. - Technical Leadership: - Continuously improve your skills across finance, operations, and supply chain workloads to support evolving customer needs and Microsoft’s strategic goals. - Engage in technical communities, contribute to IP development, and mentor peers and junior architects. - Act as a role model for technical readiness and cross-workload collaboration. - Practice Development: - Innovate and improve existing IP, methodologies, and delivery processes across ERP domains. - Promote best practice sharing and IP reuse to accelerate customer success and internal efficiency. - Trusted Advisor: - Build and expand trusted relationships with customer and partner architects, technical specialists, and business stakeholders across finance, operations, and supply chain functions. Qualifications - Proven experience in Dynamics 365 Finance & Operations and Supply Chain Management. - Bachelor’s or Master’s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND extensive experience in IT consulting, systems implementation, software development/support, or Microsoft Business Applications. - Significant experience in customer-facing roles and as a lead technical solution architect across ERP projects. Requirements - Functional or technical certification in one or more Dynamics 365 apps (F&O, Supply Chain, Power Platform). - Experience with Success by Design methodology or business value consulting. - Experience leading enterprise-scale implementations involving finance, operations, and supply chain workloads. - No relocation required. Technical Qualifications / Experience - Deep technical expertise in Dynamics 365 Finance & Operations and Supply Chain Management, including: - Architecture and deployment on Microsoft Azure. - Integration patterns and anti-patterns. - Lifecycle Services (LCS), Azure DevOps (Boards, Pipelines), RSAT. - Performance tuning, debugging, and code reviews. - Finance & Operations Assessments and environment management. - Inventory, warehouse, procurement, and transportation management modules. - Demand forecasting, production planning, and supplier collaboration. - Integration with Dynamics 365 Customer Engagement (Sales, Power Platform). Location MEX Work-at-Home Language Requirements Bilingual (Spanish-English) Time Type Full time

• Own and maintain complex application infrastructure components including Elasticsearch, RabbitMQ, and Amazon SES, ensuring high availability, performance, and reliability across AWS and Azure environments. • Design, build, and maintain reusable infrastructure modules using Terraform, Helm, and Kubernetes, ensuring all new and existing application components are well-documented and repeatable. • Develop and maintain operational runbooks, monitoring frameworks, and process flows for common infrastructure issues, enabling rapid response and clear handoff across teams. • Partner with development teams to understand infrastructure needs, translating requirements into scalable, production-ready solutions that align with platform standards. • Integrate AI learning tooling into cloud infrastructure workflows, including evaluating LLM-based automation, AI-assisted observability, and developer tooling that accelerates platform engineering across the organization. • Drive high availability and reliability standards across managed services, contributing to incident reviews and implementing preventive improvements.