Navitus Health Solutions

Navitus Health Solutions is a group that seeks to make medications more affordable so that people can experience better health. It utilizes a 100% pass-through approach so that its

Senior Client Services Executive

Location

Idaho

Posted

1 day ago

Salary

$96.5K - $118.4K / year

Seniority

Senior

Bachelor Degree7 yrs expEnglish

Job Description

Senior Client Services Executive

Navitus Health Solutions

• Support/back up the CSE, Senior CSC and CSC responsibilities • Create and present data for Strategic Business Plans, VALUE Summaries, and Performance Standard reports • Investigate/follow-up if Performance Guarantees are not met and present those results to their assigned clients • Conduct Client training (Client Portal Site, Navi-Claim, etc.) • Assist with escalated member/Client issues requests • Identify and present Client opportunities to improve costs, service and health • Contract maintenance and performance • Lead or support internal department and corporate projects • Travel to Client sites • Provide mentoring to the coordinator levels and CSEs • Other duties as assigned

Job Requirements

  • Bachelor's degree in business, marketing, or related area preferred
  • Knowledge of PBM or health care industry required
  • At least 7 years of successful experience interfacing directly with clients in health care, PBM or related field
  • Strategic thinking ability and skills to prepare business plans and execute them appropriately to accomplish business objectives
  • Ability to work independently and prioritize work to meet client needs
  • Strong team orientation, commitment to sales and client service and desire to succeed
  • Willingness to travel as needed to meet goals
  • Excellent verbal and written communication, presentation and negotiation skills required
  • PC skills; Microsoft Office, Email, and Internet
  • Ability to manage coordinator level resources
  • Valid State Driver’s License and current Automobile Insurance Policy
  • Participate in, adhere to, and support compliance program objectives
  • The ability to consistently interact cooperatively and respectfully with other employees.

Benefits

  • Top of the industry benefits for Health, Dental, and Vision insurance
  • 20 days paid time off
  • 4 weeks paid parental leave
  • 9 paid holidays
  • 401K company match of up to 5% - No vesting requirement
  • Adoption Assistance Program
  • Flexible Spending Account
  • Educational Assistance Plan and Professional Membership assistance
  • Referral Bonus Program – up to $750!

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