Role Description Our remote client experience team is continuing to expand, and we're looking for motivated individuals to join us as Personal Services Coordinators. In this position, you'll support clients by helping organize travel plans, oversee booking-related details, and provide ongoing assistance to help ensure every experience is handled smoothly and efficiently. This opportunity is ideal for individuals who enjoy communication, organization, and assisting others in a flexible remote environment. Candidates with backgrounds in customer service, hospitality, scheduling, retail, administration, or support services are encouraged to apply. No prior travel industry experience is necessary, as training and mentorship are included. What You'll Do - Work with clients to review travel interests, timelines, and vacation goals - Coordinate travel services including resorts, flights, cruises, transportation, tours, and activities - Research pricing, availability, and package options through approved booking resources - Manage itinerary organization, confirmation details, and reservation tracking - Respond to client questions and provide support through email, phone, and digital messaging platforms - Assist with booking revisions, travel updates, and post-booking follow-up communication - Keep client records accurate and updated within internal systems - Stay informed on destination highlights, supplier promotions, and current travel offers - Attend virtual onboarding sessions, ongoing trainings, and development workshops Qualifications - Strong communication and customer interaction skills - Ability to stay organized while handling multiple responsibilities - Comfortable working independently in a remote setting - Basic knowledge of online systems, email platforms, and computer applications - Reliable internet service and professional communication habits - Positive attitude with willingness to learn new tools and processes - Interest in client coordination, hospitality, travel services, or administrative support - Must be at least 18 years of age - Applicants must reside in the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions Benefits - Fully remote work environment - Flexible scheduling opportunities - Step-by-step onboarding and training resources - Ongoing mentorship and skill development support - Access to travel supplier platforms and booking systems - Eligibility for travel-related perks, discounts, and incentive programs - Long-term growth potential within a supportive remote organization

• Provide a supportive and professional experience that reflects the firm’s values. • Assist with administrative tasks related to intake and client communication. • Maintain accurate records of all communications and case details in Excel. • Send digital agreements and ensure proper documentation is completed. • Follow up with current and prospective clients to request additional information. • Politely redirect or refer individuals whose cases do not meet criteria. • Evaluate and triage cases to determine eligibility and alignment with practice focus. • Respond to inquiries received via phone, text, and social media platforms. • Manage inbound intake calls and conduct initial screening of potential clients.

Role Description Responsible for triaging incoming calls to the Froedtert & Medical College of Wisconsin (F&MCW) After Hours Answering Service from patients, caregivers, or other health care providers. The Triage RN assesses the patient's needs and provides appropriate clinical options through the guidance of the triage protocols which may include: - Education regarding immediate care advice - Preventative behavior Patient calls to the After Hours Answering Service are documented using a telephone encounter in Epic, the electronic medical record. Qualifications - A minimum of five years of clinical experience in acute or ambulatory care is required. - Seven or more years of clinical experience in acute or ambulatory care is preferred. - Professional knowledge of nursing theory and practice at a level normally acquired through completion of a minimum of two years education at an accredited School of Nursing in order to be eligible for licensure as a Registered Nurse is required. - Bachelor's degree is preferred. - Requires current state of Wisconsin Registered Nurse License or a Multi-state Nursing License from a participating state in the NLC (Nurse Licensure Compact). Requirements - Candidate must live within a 1-hour radius of the Woodland Prime facility. - Standard Hours: 28.00 - Shift: Shift 3 - Shift Details: Every other week (A week): Mon- Sun 2200-0600. Holidays on A week. Benefits - Pay is expected to be between: $29.70 - $46.04 (hourly). - Paid time off. - Growth opportunity - Career Pathways & Career Tuition Assistance, CEU opportunities. - Academic Partnership with the Medical College of Wisconsin. - Referral bonuses. - Retirement plan - 403b. - Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics. - Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available. Company Description The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research, and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network includes: - Ten hospitals - Nearly 2,000 physicians - More than 45 health centers and clinics We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce.

Role Description This job provides administrative and clerical support, creates data management reports, performs data analysis, acts as a liaison between immediate supervisor, upper management, direct reports and consultants, and manages special projects, functions and/or programs. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion. Qualifications - Required - High School diploma or equivalent - Preferred - Associates degree in Business Administration or related field Requirements - Required - 7 years of Professional level administrative experience. - Experience maintaining highly confidential and sensitive information. - Must have computer skills and dexterity required for data entry and retrieval of patient information. - Must be proficient with Windows-style applications and keyboard. - Typing proficiency. - Knowledgeable of medical terminology. - Strong interpersonal skills. - Strong verbal and written communication skills. - Good organizational skills. - Good time management skills. - Strong analytical skills. - Basic math skills. - Must be able to work a flexible work schedule (e.g. 24/7, weekend, on call availability). - Must be able to travel throughout and between facilities. Job Duties - Provides project management support. - Coordinates information/paperwork processing for staff, quality reporting, and committee reports. - Develops presentations, handouts, and other educational tools requested by administrators. - Maintains, tracks, and orders supplies/marketing materials as needed for department. - Complies statistical reports, researches information, performs special projects and completes miscellaneous duties. - Greets every office visitor in a pleasant and responsive manner; courteously answers and screens incoming calls. - Develops and maintains organized record keeping systems as needed to facilitate the flow and retrieval of information. - Other related duties as required. Physical and Environmental Demands - Very Heavy Work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. - Duties performed routinely require exposure to blood, body fluid and tissue. - The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. - The incumbent has an occupational risk for exposure to all communicable diseases. - There may be occupational risk for exposure to hazardous medications or hazardous waste within the environment.