TDS Global Solutions

• Develop and execute a global sales strategy to expand the company’s relationships and revenue opportunities across Google. • Identify and pursue net-new opportunities across Google’s business units, products, regions, and functional areas. • Own complex enterprise sales cycles from prospecting and discovery through solution development, negotiation, and close. • Build and maintain trusted relationships with senior executives, procurement leaders, operations stakeholders, and key decision-makers across Google. • Position the company’s BPO, CX, AI, automation, technology, and digital transformation capabilities against Google’s evolving business needs. • Partner with solutioning, operations, technology, finance, legal, and delivery teams to develop tailored client solutions. • Navigate Google’s procurement, compliance, security, contracting, and vendor-management processes. • Develop account plans that identify key stakeholders, whitespace opportunities, competitive threats, and paths to revenue growth. • Maintain a strong pipeline while providing accurate sales forecasts, opportunity updates, and revenue projections. • Represent the company in executive meetings, presentations, negotiations, and strategic business reviews. • Help strengthen the company’s overall positioning and long-term partnership with Google.

• Develop and execute a comprehensive business development strategy to achieve revenue targets and drive growth in the CX Contact Center BPO services sector. • Identify and pursue new business opportunities, focusing on building long-term relationships with key decision-makers. • Lead the sales cycle from prospecting to closing, including contract negotiations and post- sales support. • Collaborate with cross-functional teams to design and deliver customized BPO solutions that meet client needs and exceed expectations. • Build and maintain a strong pipeline of qualified leads and opportunities. • Represent the company at industry events, conferences, and networking functions to enhance brand visibility and generate new leads. • Provide strategic insights and recommendations to senior leadership on market trends, competitive landscape, and business opportunities. • Mentor and lead a high-performing sales team, fostering a culture of excellence, collaboration, and continuous improvement.

• Access to exclusive and unposted opportunities • Direct connection with our Talent Acquisition team • Consideration for leadership and niche roles across our client base

• Drive organic growth across a portfolio of Automotive and Auto Finance clients • Identify expansion opportunities, cross-sell initiatives, and operational improvement opportunities • Develop strategic account plans and long-term growth strategies • Build and strengthen executive-level client relationships • Serve as the internal and external subject matter expert (SME) for the Automotive / Auto Finance vertical • Provide industry insight related to customer care, servicing, collections, lending support, repossession, total loss, and related operational functions • Support executive client discussions with strategic and operational expertise • Translate industry trends into actionable client solutions • Partner with sales, operations, and delivery teams during new business pursuits and solution development • Support onboarding, client expansion, and strategic solution design • Contribute to value proposition development and go-to-market strategy • Influence growth opportunities through consultative client engagement • Collaborate closely with Operations, Sales, Delivery, Recruitment, and Executive Leadership teams • Balance commercial growth objectives with operational realities and scalability • Influence stakeholders across a matrixed organization • Operate effectively in a fast-paced, high-accountability environment

• Own and grow a portfolio of Utilities, Energy, and Home Services client relationships • Develop strategic account plans focused on organic growth and account expansion • Identify opportunities for upselling, cross-functional support, and operational optimization • Build executive-level relationships across enterprise client organizations • Serve as the internal and external SME for the Utilities / Energy / Home Services vertical • Provide expertise related to customer operations, billing support, customer care, field service coordination, and utility customer experience • Translate industry trends and operational challenges into scalable solutions • Support executive client presentations and strategic discussions • Partner with Sales, Operations, and Delivery teams on strategic growth initiatives • Support client onboarding, solution development, and market positioning efforts • Influence new business pursuits through industry expertise and consultative leadership • Help shape service offerings aligned to evolving market demands • Collaborate across commercial, operational, and executive leadership teams • Navigate operational trade-offs while maintaining strong client outcomes • Influence internal stakeholders without direct authority • Operate effectively in a dynamic, fast-paced environment

• Generating new opportunities from previous contacts and developing new contacts • Working with marketing and demand generation to develop strategies that target key sectors. • Meeting all individual monthly, quarterly, and yearly sales targets • Forming and leading a ‘bid team’ comprising operational, technical, HR, and executive level input where necessary, and clearly brief the team on required input to achieve bid success

• Lead global BFSI sales strategy to drive net-new revenue growth. • Own enterprise sales cycles from prospecting through negotiation and close. • Build executive relationships across banks, insurers, and fintech organizations. • Partner with internal teams to craft compliant, tailored client solutions. • Mentor sales leaders while improving pipeline forecasting and performance.

• Build and execute a focused, qualified new logo pipeline — depth and quality over volume • Run the full sales cycle independently: discovery, solution development, commercial structuring, negotiation, and close • Navigate multi-stakeholder enterprise pursuits — CXOs, CFOs, COOs, and increasingly Chief Digital and Chief AI Officers • Lead cross-functional pursuit teams — Solutions, Operations, and Finance — ensuring every proposal reflects what Everise can deliver • Translate the company’s AI transformation story into tangible C-suite business outcomes • Help buyers build the internal business case, quantify ROI, and reduce perceived delivery risk • Maintain a clean, honest forecast — no sandbagging, no inflation • Represent our client at industry events, analyst briefings, and executive forums • Feed market intelligence back into the business: where buyers are moving, where competitors are vulnerable

• Partner with respected Customer Experience (CX), Contact Center, and Business Process Outsourcing (BPO) organizations. • Identify exceptional Customer Success and Customer Support professionals. • Deliver outstanding customer experiences and strengthen client relationships. • Proactively connect with professionals aligning with client hiring needs and organizational culture. • Build long-term relationships with Customer Success and Customer Support professionals.

• Partner with respected Customer Experience (CX), Contact Center, and Business Process Outsourcing (BPO) organizations. • Identify exceptional Technology, Engineering, and Product professionals. • Support client engagements and build relationships with professionals. • Collaborate with professionals in various domains like Software Engineering and Product Management. • Connect candidates with confidential opportunities based on client needs. • Maintain a focus on digital innovation and operational excellence. • Set goals to build long-term relationships and meaningful impact for professionals and organizations.