Role Description This role is for someone who is naturally proactive, highly organized under pressure, emotionally steady, and extremely responsive. You will be managing personal logistics, travel, scheduling, household coordination, and lifestyle operations with minimal oversight. - Coordinate personal travel arrangements including flights, accommodations, transportation, restaurant reservations, and itineraries - Manage personal scheduling including medical appointments, fitness sessions, grooming, and other lifestyle commitments - Handle visa renewals, residency documentation, licenses, and other personal administrative requirements proactively - Coordinate household-related operations including vendors, maintenance, deliveries, installations, repairs, and property-related communication - Manage personal errands, sourcing requests, returns, exchanges, and gift procurement - Communicate with external stakeholders including accountants, lawyers, building management, concierge services, and vendors - Handle time-sensitive and last-minute logistical requests efficiently - Maintain accurate calendar management across different time zones - Anticipate problems before they arise and execute solutions independently - Ensure a high level of confidentiality, professionalism, and discretion at all times Qualifications - At least 3–5 years of experience supporting a founder, executive, entrepreneur, or C-level professional - Strong experience working remotely across multiple time zones - Polished, presentable and professional appearance - Socially sophisticated, boasting high emotional intelligence - Proven track record in affluent and high-achieving settings - Excellent spoken and written English with strong communication skills - Strong organizational skills with the ability to manage multiple priorities simultaneously - Highly proactive, resourceful, and capable of operating independently without constant supervision - Comfortable working in a high-responsibility environment with changing schedules and urgent requests - Strong internet research and problem-solving skills - Able to maintain professionalism and composure under pressure - Experience coordinating international travel and lifestyle logistics is highly preferred Requirements - Availability across Dubai and European time zones required - Must be highly responsive, detail-oriented, and reliable - This position is highly demanding - The role may involve after-hours communication, last-minute adjustments, and situations requiring prompt and efficient action - The workload may vary, with some weeks being more intensive than others, depending on the founder’s travel itinerary - Candidates must be comfortable working closely with a founder who is direct, detail-oriented, and expects a strong sense of ownership Benefits - Earn between $1,500–2,500 per month depending on experience - 40 hours/week with flexible scheduling remote setup and international exposure - Opportunity to work closely with a fast-moving founder and international business environment - Long-term role for candidates who perform consistently and thrive in high-ownership environments

• Manage appointment scheduling and follow-ups • Conduct recall calls for previous patients when needed • Assist with document scanning and file organization • Support communication through WhatsApp, Google Meet, phone, and email • Answer incoming calls using the Google Voice system • Capture and assist new patients during initial inquiries • Provide professional and patient-friendly phone support • Help onboard new patients before their first appointment • Assist with back billing and AR collection follow-ups • Help review denied claims and support billing managers with denials • Provide billing-related information and documentation support • Review older AR files and assist with collection efforts • Set up new patient information in Simple Practice • Upload scanned documents, forms, and fax files into the system • Assist with scheduling and appointment coordination • Maintain organized patient records and administrative workflows

• Manage and coordinate complex calendars and appointments • Schedule meetings, calls, and events across multiple time zones • Anticipate scheduling conflicts and proactively resolve them • Monitor and manage inboxes, including drafting and responding to emails • Prioritize communications and ensure timely follow-up • Serve as a liaison between clients and internal/external contacts • Prepare documents, presentations, and reports • Handle data entry, file organization, and record maintenance • Assist with project coordination and task tracking • Research and book travel arrangements (flights, hotels, transportation) • Create detailed itineraries and manage travel changes • Coordinate virtual and in-person meetings or events • Support day-to-day business operations • Conduct research and compile information as needed • Identify opportunities to improve processes and efficiency

• Request, obtain, organize, and review medical records, medical bills, and supporting documentation related to personal injury claims • Prepare and maintain complete demand files for submission to insurance carriers • Ensure all records, bills, liens, and supporting documentation are properly saved, organized, and maintained within the case management system • Review records and bills for completeness, accuracy, and consistency prior to demand preparation • Identify missing records, billing discrepancies, or incomplete documentation and follow up as needed • Maintain frequent communication with clients regarding treatment status, records requests, and outstanding documentation needs • Communicate professionally with medical providers, billing departments, insurance adjusters, and vendors • Conduct consistent follow-up on outstanding records, bills, balances, and documentation requests to ensure timely processing