Role Description Elastic is expanding its Sales Development team to support the explosive adoption of our offerings. As a Senior Sales Development Representative (SDR), you will play a critical role in the success of our sales organization by proactively identifying, nurturing, and creating new opportunities. Unlike most Sales Development organizations, we care about the quality of the interactions you have with our users more than the quantity of calls you make in a day. At Elastic, you will work with current users to understand their use case and help them navigate their Elastic journey. You will develop and foster a wide range of technical, analytical, and sales skills that will lay the foundation for your future. Our goal is to set you up for success as an SDR while providing opportunities for you to grow and advance your career at Elastic. What You Will Be Doing - Collaborate with sales, marketing and our partner team to develop new strategies to build our sales pipeline and grow our business. - Balance the reactive work of responding to interested users with a creative and proactive approach to identify new opportunities. - Use Salesforce, Marketo, LinkedIn, and other prospecting tools to research accounts, identify key contacts and craft targeted messaging. - Learn our technology and optimally communicate our value proposition with a technical audience. Work to understand their goals and challenges to better understand how we can help. Qualifications - Min 2-3 years of sales experience. - Open to feedback, genuinely curious and constantly looking for ways to learn and improve. - Genuine love of technology, with the ability to learn and communicate complex technical concepts - Don’t worry, we’ll give you a lot of resources! - Not afraid to pick up the phone - this is the path to success! - Hitting your monthly targets by being results oriented and focused on achieving, through self-discipline, creativity and passion. - Wanting to be a part of something bigger than yourself. Benefits - Competitive pay based on the work you do here and not your previous salary. - Health coverage for you and your family in many locations. - Ability to craft your calendar with flexible locations and schedules for many roles. - Generous number of vacation days each year. - Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service. - Up to 40 hours each year to use toward volunteer projects you love. - Embracing parenthood with a minimum of 16 weeks of parental leave.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers. What you'll do We're currently looking for an Inbound Sales Representative in our team. You will drive Airwallex's future growth engine to develop leads that will build Airwallex's sales pipeline. You get excited about engaging with prospects to qualify needs better, thinking creatively and independently about outreach strategies. You are adept at identifying high-value opportunities and capable of managing early sales funnel activities. Finally, you enjoy building - you like to actively participate in the prospecting and sales process, the articulation of Airwallex's value proposition, and the creation of key tools and assets. With the commission structure for this role, there is a significant upside for won opportunities. If you're hungry, smart, persistent, and a great teammate, we want to hear from you! This role is based in Hong Kong. Responsibilities: - Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability - Move qualified leads through the buyer journey with the goal of booking product demonstrations - Execute 'plays' or designed touch points in a customer journey through cold calls, emails, chat and social media - Present product information to customers once you have identified their needs - Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts - Inform and recommend outreach strategies and best practices by testing various touch points Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: - Strong motivator and self starter who is able to operate in a hyper growth environment - Natural communicator who loves connecting to people - Ambitious to make an impact and have a constant desire to improve yourself - Demonstrate resilience to adapt to changing market conditions and maintain consistent sales performance - Process driven - You enjoy developing, documenting, and following procedures to ensure they are efficient, scalable, and defensible - A team player - You are a natural at building relationships with your colleagues but can work independently at ease - Track record of top performance or prior success in an SDR-related role - Superior verbal and written communication skills - Fluency in English, Cantonese and Mandarin is required - Strong interest in technology and/or financial services Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

• Prospect and identify new business opportunities through targeted cold outreach, including personalized email campaigns and multi-touch sequences. • Qualify inbound and outbound leads to assess fit and intent, then set and participate in discovery and introductory meetings with our Chief Revenue Officer and team. • Attend and actively participate in industry conferences, networking events, and trade shows to generate pipeline and build brand awareness. • Maintain accurate and up-to-date records of all prospect activity, pipeline status, and communications through customer relationship management best practices. • Collaborate with Marketing to refine messaging, optimize outreach sequences, and provide feedback from prospect conversations. • Consistently meet or exceed monthly and quarterly targets for outreach activity, qualified opportunities created, and meetings set. • Stay current on the tech industry and startup trends, competitive landscape within venture-backed companies, and sales tool and product developments to engage prospects in an efficient and credible manner.

• 100+ dials per day on warm, pre-qualified leads • Follow our proven sales process on every call, every time • Hit daily booking targets consistently • Manage your pipeline and follow up properly in our CRM • Train with your coach daily and implement feedback fast • Clean admin and data that makes the whole team better