Role Description Change.org is seeking a Senior Business Intelligence Analyst, Revenue & Product to help build and scale a modern, AI-first analytics function. Reporting to the Director of Finance & Business Intelligence, you’ll partner closely with Product, Finance, Growth, and Leadership teams to deliver the dashboards, models, and analyses that drive strategic business decisions. This new Senior Business Intelligence Analyst is a foundational role with significant ownership. You’ll help shape how we measure revenue performance, product engagement, forecasting, experimentation, and business health overall, while also helping evolve the team’s analytics stack and workflows. We’re looking for someone with strong analytical rigor, business judgment, and an AI-native workflow who instinctively uses LLMs, copilots, and automation to move faster and work smarter. Key Outcomes: - Own revenue reporting end-to-end: membership metrics, cohort performance, monetization trends, and funnel conversion. Use AI tooling to accelerate development and catch anomalies a human might miss. - Run deep-dive analyses on the levers that matter: Signs/QP trends, PPMU conversion, country-level dynamics, and product performance. Pair rigor with speed. - Build and evolve dashboards in Looker and Redash that people actually trust and use. Prototype quickly, validate carefully, ship often. - Co-own forecasting models alongside the Director: stress-testing assumptions, running scenarios, and surfacing patterns in cohort behavior. - Perform variance analysis between actuals and budget, translating discrepancies into clear, stakeholder-ready narratives. - Write clean, performant SQL in Redshift and maintain dbt models that power reporting. AI helps with the boilerplate; your judgment shapes the output. - Propose metric definitions and KPI frameworks in partnership with leadership, and push back when something we're measuring doesn't actually answer the question. - Interpret A/B test results and partner with product teams on measurement approaches, with honest reads of what experiments do and don't tell us. - Support product analytics for Growth and other squads, often by building lightweight tools or automations that scale your reach beyond what one analyst could do directly. Qualifications - AI-native working style. - Advanced SQL. - Financial fluency. - Strong data quality instincts. - Clear communication. - Self-direction and ownership. Requirements - 6+ years in BI, analytics, or a data role, with meaningful exposure to revenue or financial metrics. - Hands-on dbt experience in a production environment. - Proficiency with Looker and Redash (or comparable BI tools), with a track record of building dashboards people actually trust and use. - Working knowledge of a cloud data warehouse, ideally Redshift. - Daily use of AI tools in your analytics workflow, with concrete examples of how they've changed how you work. Benefits - This is a full time remote role based in the United States. - Annual salary of a Senior Business Intelligence Analyst is $157,500 in SF/NYC, $149,500 in Austin/Boston/LA/Seattle/DC/Chicago and $134,000 in all other cities. - Benefits and perks vary based on location. Company Description Change.org is the world’s largest platform for democracy. At a time when dissatisfaction with democracy globally is at an all-time high, we’re investing heavily in using AI to build the most powerful tools in the world to give people greater voice, while bringing people across the political spectrum together to identify shared solutions. We are committed to providing reasonable accommodations for candidates with disabilities throughout our recruitment process. If you need assistance or an accommodation, please let your recruiter know.

Role Description The Contact Center Reporting Analyst provides reporting, analysis, and actionable insights to support contact center operations, service quality, staffing, and business performance. This role uses NICE CXone tools, including Performance Management, Interaction Analytics (AI), Quality Management, and ACD reporting, to develop dashboards, reports, scorecards, and trend analysis for leadership and operational teams. The analyst partners closely with contact center support analysts and contact center leadership to identify reporting needs, monitor key performance indicators, evaluate call quality, and support operational improvement. Responsibilities include: - Data extraction, validation, analysis, report development - Call quality review - Presentation of findings in clear and meaningful formats This role requires strong knowledge of contact center reporting, quality assurance, and performance metrics, along with an understanding of ambulatory healthcare processes and clinic office workflows. The ideal candidate can translate complex data into practical recommendations that support customer service standards and informed decision-making. Qualifications - Bachelor’s degree in business, computer science, information systems, or equivalent field of study Requirements - 3 years’ experience in a contact center environment - 1 year reporting experience with Nice CXone or top tier contact center cloud solution - Advanced Excel skills such as PivotTables, Conditional formatting, VLOOKUP, Data sorting and Data visualization Preferred Qualifications - Cloud Contact Center Reporting certification Benefits - Medical, dental, vision, life, and disability insurance - Supplemental options to fit your needs - 401(k) plan with employer contributions - Professional development through training, tuition reimbursement, and educational programs - Flexible scheduling - Generous time off - Wellness resources focused on physical, mental, and emotional health Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.

Role Description Baptist Health is looking for a Healthcare Business Intelligence Analyst III - Pharmacy to join their Performance Advisory Office! This is a remote work position that requires residency in KY, IN, or an approved remote location that must be verified. The primary focus for this position is Pharmacy business intelligence, but other services and departments will be supported as needed. The Healthcare Business Analyst III plays a key role in driving operational excellence, leveraging data and insights, and advancing strategic initiatives within our healthcare organization. - Gather end-user requirements - Analyze data insights - Develop clear and insightful data visualizations (reports and/or dashboards) - Guide stakeholders through actionable insights - Facilitate streamlined improvement initiatives - Inform strategic decision-making processes - Enhance patient care delivery and overall organizational effectiveness Qualifications - Bachelor's degree - Healthcare Domain Knowledge - Project and Change Management preferred - Experience developing technical requirements for data visualizations - Data analysis (statistics, advanced Excel) - Collaborate with business intelligence developers - Validate data - Generate reports and visualizations on routine schedules and/or as requested Requirements - Experience with Business Intelligence applications (Qlik, Strata, Tableau, PowerBI, data warehouses) - Background in data analysis techniques, statistics highly preferred (graphical techniques, awareness of statistical analysis methods) Benefits - If you would like to be part of a growing family focused on supporting clinical excellence, teamwork, and innovation, we urge you to apply now! Company Description Baptist Health is an Equal Employment Opportunity employer.

Role Description Baptist Health is looking for a Healthcare Business Intelligence Analyst III- Solution Development to join their Performance Advisory Office! This is a remote work position that requires residency in KY, IN, or an approved remote location that must be verified. The primary focus for this position is Pharmacy business intelligence, but other services and departments will be supported as needed. In particular, this role will focus heavily on being a specialized BI Development Partner for new Business Intelligence Applications. The Healthcare Business Analyst III plays a key role in driving operational excellence, leveraging data and insights, and advancing strategic initiatives within our healthcare organization. - Gather end-user requirements - Analyze data insights - Develop clear and insightful data visualizations (reports and/or dashboards) - Guide stakeholders through actionable insights - Facilitate streamlined improvement initiatives - Inform strategic decision-making processes Ultimately, their contributions will result in significant enhancements to patient care delivery and overall organizational effectiveness. Qualifications - Bachelor’s degree - Healthcare Domain Knowledge - Project and Change Management preferred - Experience developing technical requirements for data visualizations, data analysis (statistics, advanced Excel) - Collaborate with business intelligence developers - Validate data, generating reports and visualizations on routine schedules and/or as requested - Experience working with IT and/or Business Intelligence developers with an understanding of the development lifecycle - Able to facilitate users in expressing business needs in actionable terms for the development of SMART KPI's or metrics Requirements - Experience with Business Intelligence applications (Qlik, Strata, Tableau, PowerBI, data warehouses) - Background in data analysis techniques, statistics highly preferred (graphical techniques, awareness of statistical analysis methods) Benefits If you would like to be part of a growing family focused on supporting clinical excellence, teamwork, and innovation, we urge you to apply now! Company Description Baptist Health is an Equal Employment Opportunity employer.