• Lead end-to-end solution delivery: Take ownership of requirements gathering, solution architecture, detailed design, and full lifecycle implementation of Data & AI solutions for our customers. • Serve as the technical lead on projects, ensuring that best practices in software development, testing, and deployment are followed. • Architect AI solutions: Design and build AI/ML applications using Microsoft Azure AI technologies, including Azure OpenAI (GPT-based services), Cognitive Services, Azure AI Vision/Language, machine learning models, and Copilot/Copilot Studio, to drive automation and intelligent insights. • Develop modern data platforms: Design and implement scalable data engineering solutions using Azure data services (such as Azure Data Factory, Azure Databricks, Azure Synapse Analytics, Azure Data Lake Storage) and Microsoft Fabric for unified analytics. This includes building and optimizing data pipelines (ETL/ELT), data warehouses/lakes and data models to support BI and AI workloads. • Leverage automation & Power Platform (as needed): When appropriate, utilize the Microsoft Power Platform (Power Apps, Power Automate, Power BI) to rapidly develop low-code applications, workflows, and dashboards that streamline business processes. • Collaborate across teams: Work closely with data engineers, data scientists, software developers, and business stakeholders to translate business requirements into viable technical solutions. • Client engagement & communication: Communicate complex technical concepts and articulate the business value of data and AI solutions in a clear, compelling manner to diverse audiences, from technical teams to C-level executives. • Act as a trusted advisor to clients throughout engagements, aligning solutions with their strategic objectives and ensuring client satisfaction. • Innovation and IP development: Identify new opportunities for leveraging data, AI, and automation to solve customer problems or improve our offerings. Contribute to the creation of reusable solution assets, reference architectures, and internal best-practice playbooks for Data & AI delivery, helping to continuously improve our practice. • Continuous learning: Stay current with the latest advancements in AI, machine learning, data analytics, and cloud technologies – from generative AI techniques and LLMs to updates in Azure AI Foundry and Microsoft Fabric – and assess their applicability to client use cases. Share insights with the team and drive adoption of valuable new tools or methodologies. • Pre-sales support: Support the sales and business development team by participating in early-stage client conversations, discovery workshops, and 'art of the possible' demonstrations. Review and refine technical proposals, architecture envisioning, effort estimates, and statements of work (SOWs) that accurately address client requirements.

• Lead the research, evaluation, selection, and implementation of emerging security technologies to ensure Netflix is leveraging best-in-class solutions that maximize operational impact and ROI. • Serve as a technical subject-matter expert in various security technologies including access control, video security systems/analytics while driving continuous improvement, system optimization, and performance enhancement initiatives. • Architect, configure, and maintain integrations between security platforms and enterprise systems, ensuring seamless interoperability across access control, video management, visitor management, and related technologies. • Design and manage ETL workflows to aggregate and transform security system data into actionable business intelligence insights. • Program, configure, and support existing systems, ensuring optimal uptime and performance through proactive maintenance, troubleshooting, root cause analysis, system backups, firmware updates, and routine log monitoring. • Identify, design, and deploy automation solutions to eliminate repetitive manual processes and improve operational efficiency across the security program. • Lead evaluation and execution of system upgrades, enhancements, and migrations to improve scalability, resilience, and cost efficiency. • Provide expert-level troubleshooting and technical support for enterprise-wide security applications in a cloud-based environment. • Develop and maintain detailed technical documentation, system architecture diagrams, SOPs, and training materials. • Partner cross-functionally with Security Operations, IT, Engineering, and business stakeholders to translate operational challenges into scalable technical solutions. • Manage multiple concurrent technical initiatives, ensuring projects are delivered on time, within scope, and aligned with strategic objectives.

• Lead Integration Initiatives: Embed Anduril’s systems—including Lattice OS, Maritime platforms, UUVs, and operational autonomy software—within IL5/IL6 environments, sovereign cloud builds, and multinational Classified Defense Environments (CDE). • Enable Maritime-Centric Applications: Integrate unmanned underwater vehicles (UUVs), seabed systems, command-and-control nodes, and other Maritime platforms with classified cloud systems and tactical networks. • Develop Robust Architectures: Engineer and validate system designs that enable encrypted mesh networking, edge-to-cloud data pipelines, and operationally reliable command-and-control infrastructure. • Collaborate Across Teams: Liaise across technical stacks—including hardware, software, autonomy, and tactical networking teams—to ensure consistent, dependable, and secure end-to-end mission system capabilities. • Support Mission-Critical Events: Partner with government and allied stakeholders to facilitate field tests, exercises, and real-time system integration events, while rapidly resolving cross-functional technical challenges as needed. • Streamline Processes: Generate critical technical documentation, including system integration test plans, deployment configurations, and repeatable workflows specifically tailored for allied and sovereign environments. • Influence R&D Roadmaps: Leverage in-field experience to inform the next generation of Lattice Maritime hardware/software capabilities, contributing to global mission readiness and technological advances. • Act as a Senior Diplomatic Liaison: Represent Anduril’s technical leadership during multinational partnerships, ensuring interoperable systems across U.S., Australian, and UK defense frameworks.

• Partner with Account Executives as the technical lead across enterprise sales cycles, owning the solution strategy from discovery through close • Design and deliver custom demos, live product presentations, and business value analyses tailored to each prospect’s architecture and stakeholder priorities • Build proof-of-concept environments that integrate with customers’ existing tech stacks — registering APIs on the Gladly app platform, writing lightweight integrations in JavaScript and Node.js, and using Postman to troubleshoot API calls • Translate customer business requirements into AI-driven workflows, scoping integrations and articulating how the Gladly platform creates value beyond cost reduction • Serve as the competitive expert in head-to-head evaluations, clearly differentiating the Gladly approach to customer experience AI against incumbent and emerging platforms • Support expansion and AI upsell opportunities within the existing customer base, and rotate on select mid-market deals to broaden team coverage • Collaborate cross-functionally with Product, Engineering, and Implementation to relay customer feedback and ensure smooth post-sale handoffs