• Lead the research, evaluation, selection, and implementation of emerging security technologies to ensure Netflix is leveraging best-in-class solutions that maximize operational impact and ROI. • Serve as a technical subject-matter expert in various security technologies including access control, video security systems/analytics while driving continuous improvement, system optimization, and performance enhancement initiatives. • Architect, configure, and maintain integrations between security platforms and enterprise systems, ensuring seamless interoperability across access control, video management, visitor management, and related technologies. • Design and manage ETL workflows to aggregate and transform security system data into actionable business intelligence insights. • Program, configure, and support existing systems, ensuring optimal uptime and performance through proactive maintenance, troubleshooting, root cause analysis, system backups, firmware updates, and routine log monitoring. • Identify, design, and deploy automation solutions to eliminate repetitive manual processes and improve operational efficiency across the security program. • Lead evaluation and execution of system upgrades, enhancements, and migrations to improve scalability, resilience, and cost efficiency. • Provide expert-level troubleshooting and technical support for enterprise-wide security applications in a cloud-based environment. • Develop and maintain detailed technical documentation, system architecture diagrams, SOPs, and training materials. • Partner cross-functionally with Security Operations, IT, Engineering, and business stakeholders to translate operational challenges into scalable technical solutions. • Manage multiple concurrent technical initiatives, ensuring projects are delivered on time, within scope, and aligned with strategic objectives.

• Lead Integration Initiatives: Embed Anduril’s systems—including Lattice OS, Maritime platforms, UUVs, and operational autonomy software—within IL5/IL6 environments, sovereign cloud builds, and multinational Classified Defense Environments (CDE). • Enable Maritime-Centric Applications: Integrate unmanned underwater vehicles (UUVs), seabed systems, command-and-control nodes, and other Maritime platforms with classified cloud systems and tactical networks. • Develop Robust Architectures: Engineer and validate system designs that enable encrypted mesh networking, edge-to-cloud data pipelines, and operationally reliable command-and-control infrastructure. • Collaborate Across Teams: Liaise across technical stacks—including hardware, software, autonomy, and tactical networking teams—to ensure consistent, dependable, and secure end-to-end mission system capabilities. • Support Mission-Critical Events: Partner with government and allied stakeholders to facilitate field tests, exercises, and real-time system integration events, while rapidly resolving cross-functional technical challenges as needed. • Streamline Processes: Generate critical technical documentation, including system integration test plans, deployment configurations, and repeatable workflows specifically tailored for allied and sovereign environments. • Influence R&D Roadmaps: Leverage in-field experience to inform the next generation of Lattice Maritime hardware/software capabilities, contributing to global mission readiness and technological advances. • Act as a Senior Diplomatic Liaison: Represent Anduril’s technical leadership during multinational partnerships, ensuring interoperable systems across U.S., Australian, and UK defense frameworks.

• Partner with Account Executives as the technical lead across enterprise sales cycles, owning the solution strategy from discovery through close • Design and deliver custom demos, live product presentations, and business value analyses tailored to each prospect’s architecture and stakeholder priorities • Build proof-of-concept environments that integrate with customers’ existing tech stacks — registering APIs on the Gladly app platform, writing lightweight integrations in JavaScript and Node.js, and using Postman to troubleshoot API calls • Translate customer business requirements into AI-driven workflows, scoping integrations and articulating how the Gladly platform creates value beyond cost reduction • Serve as the competitive expert in head-to-head evaluations, clearly differentiating the Gladly approach to customer experience AI against incumbent and emerging platforms • Support expansion and AI upsell opportunities within the existing customer base, and rotate on select mid-market deals to broaden team coverage • Collaborate cross-functionally with Product, Engineering, and Implementation to relay customer feedback and ensure smooth post-sale handoffs

• Be part of a high performing team with unmatched backgrounds and accomplishments • Solve some of the most complex and challenging problems faced by Cyber Security and Physical Security Teams inside of Fortune 500 companies • Be a creative problem solver • Become a Subject Matter Expert on all Flashpoint’s products and services. • Support Pre and Post-revenue generating activity as a technical subject matter expert (i.e., platform, data, services, future offerings) • Be a strategic partner with Sales Directors and Customer Success Directors • Be a strategic partner with internal stakeholders (i.e. engineering, intel team, collections team) to ensure proper support is achieved for customer needs • Communicate and collaborate with Sales Directors, Capture Team, leadership on technical matters and how they impact strategy and opportunities • Collaborate with Product teams to help develop and shape current and future products