Powering superior telehealth from end-to-end. #HealingAnywhere
Director, AI Technologies
Location
United States
Posted
62 days ago
Salary
0
Seniority
Lead
Job Description
Director, AI Technologies
OpenLoop
• Define and execute the enterprise AI roadmap aligned to business priorities • Identify, prioritize, and deliver high-impact AI use cases with measurable ROI • Represent AI strategy in executive and cross-functional forums • Own the design, deployment, and operation of the enterprise AI platform • Establish scalable, secure, and compliant AI infrastructure (LLMs, MLOps, integrations) • Define standards for model lifecycle management (deployment, monitoring, incident response) • Build and enforce enterprise AI governance, including model risk, compliance, and acceptable use • Lead governance reviews and ensure regulatory alignment (e.g., HIPAA) • Maintain oversight of AI systems, vendors, and usage across the organization • Lead end-to-end delivery of AI solutions across clinical, operational, and corporate functions • Drive adoption and integration into business workflows • Ensure outcomes are tied to efficiency, cost, or performance improvements • Partner across IT, Clinical, HR, Operations, and Data teams • Influence stakeholders and align AI initiatives to enterprise priorities • Build and scale a multidisciplinary AI team • Define roles, structure, and ways of working • Manage budget, tooling, and external resources • Other duties as assigned
Job Requirements
- 10+ years in technology roles with 4+ years in a leadership or management capacity
- Demonstrated experience building or scaling enterprise AI/ML platforms in production environments
- Deep understanding of LLM ecosystems, MLOps practices, vector databases, and AI API architectures
- Experience owning AI governance, model risk management, or responsible AI frameworks
- Track record of translating business problems into AI product requirements and delivering solutions
- Strong executive communication skills — able to present complex AI concepts to non-technical audiences
- Experience operating in regulated industries (healthcare, financial services, or similar) preferred but not required
- Experience in healthcare IT, clinical decision support, or HIPAA-regulated environments preferred
- Familiarity with AWS AI/ML services (SageMaker, Bedrock, Amazon Connect AI capabilities)
- Experience building teams from the ground up in a new function
- Background in workforce management, BPO technology, or contact center AI
- Advanced degree in Computer Science, Data Science, or related field — or equivalent experience
Benefits
- Medical, Dental, and Vision plans
- Flexible Spending/Health Savings Accounts
- Flexible PTO
- 401(k) + Company Match
- Life Insurance, Pet insurance, and more
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