• Support the Operations team to ensure consistent, high-quality handling of inbound communication across SMS, phone, and email channels. • Perform basic troubleshooting, collecting and documenting key information. • Ensure inquiries are properly documented and resolved. • Perform prompted follow-up contacts to confirm resolution, identify lingering issues, and uphold a consistent customer experience. • Play a key role in maintaining service quality standards and identifying recurring issues.

• Answer phones for clinic system • Schedule and pre-register patients for appointments, outpatient visits, procedures, and other appointments. • Confirm patient information including demographic and insurance information. • Educate patients on procedure preparations, appropriate dress requirements, special instructions. • Prioritize work for optimal reimbursement and to avoid financial risk to both patient and clinic. • Refer self-pay patients to financial counseling. • Coordinate patient encounter utilizing multiple system applications: various scheduling applications, clinical operating systems, eligibility verification systems, medical necessity applications, scanning repository.

Job Summary & Responsibilities We are looking for an experienced sales executive with an entrepreneurial spirit to join our Joe Morten & Son team. In this role, you will manage and call on a combination of provided warm and cold prospects to build a book of Commercial Property and Casualty clients. You will be working with a team that includes Customer Service Representative support, giving you the opportunity to focus on sales. Requirements: Great West Casualty Company. Great West Casualty Company is an Equal Opportunity Employer.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Responsible for handling all customer communications primarily in the collections division in a friendly, professional, and timely manner. Partnering with the vendor and sales team to establish and maintain a cohesive team atmosphere to best serve the customer. - Handle all customer communications in a friendly, professional, and timely manner. - Handle incoming calls, e-mails, and written correspondence. - Collect delinquent payments and handle administrative calls. - Coordinate interdepartmental responsibilities to ensure a timely customer response. - Process billing and insurance inquiries, customer complaints, payoffs, and other tasks assigned. - Maintain a working knowledge of company policies and procedures. Qualifications - High school diploma or GED required. - Bachelor’s degree in finance or related field preferred. - A minimum of 2 years of experience in customer service/collections. Requirements - Ability to proactively manage daily responsibilities for assigned tasks. - Ability to interact with management daily for problem resolution. - Must be able to multi-task responsibilities. - Strong verbal and written skills required. - Proficiency in Microsoft Office (Word, Excel, and Outlook). Benefits - Medical, Dental and Vision Insurance - Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment. - Life Insurance provided at no additional cost to employees. - Accidental Death & Dismemberment Coverage. - Long-Term Disability Coverage. - Paid Sick and Vacation Leave. - 11 Holidays. - Volunteer/Service Day. - Employee Stock Purchase Plan. - 401(k) Retirement Plan - Ameris Bank matches 50% of your first 8% of contributions to the plan. - Flexible Spending Accounts. - Health Savings Account. - Health Reimbursement Arrangement. - Supplemental Life & Other Insurance Plans. - Identity Theft Protection. - Pet Insurance. - Legal Insurance. - Employee Assistance Program. - Employee Advocacy Program. - Tickets at Work (Entertainment discounts for Ameris Bank Employees). - AT&T Employee Discount. - Wellness Discounts for Medical Premiums and Other Rewards. - Employee Referral Incentive. - Education Assistance. - Employee Resource Groups.