• Serve as the Oracle database authority for the product, advising development teams on SQL/PLSQL optimization, schema design, and built-in database tuning • Design and maintain database monitoring and observability, leveraging Oracle diagnostic and monitoring tools • Proactively identify and resolve performance, scalability, and reliability issues • Lead advanced troubleshooting of complex database problems (performance degradation, locking, contention, resource exhaustion) • Define and enforce database best practices and operational standards • Work directly with customers to monitor, tune, and optimize on-premises/private cloud Oracle instances • Collaborate with support and consulting teams; occasional on-site customer work may be required

• Manage Oracle databases across development, testing and production environments • Configure and maintain database systems to ensure high performance, availability and security • Monitor database health and proactively identify and resolve issues • Analyse and troubleshoot database issues, providing end-to-end resolution • Automate and improve routine database processes and maintain accurate documentation • Support product and development teams with query optimisation and schema design • Perform database backup, restore and recovery activities • Support release deployments and scheduled maintenance, including out-of-hours work where required • Provide on-call support for critical production systems as needed • Share knowledge and provide technical mentoring to team members • Cross-train and provide support for MSSQL database environments

• Manage enterprise scale databases through leading industry standards, automation and transformational roadmap for optimal resource utilization and scalability • Work in a full stack agile team of Architects, Technical Leads, Scrum Masters, Business Analysts, Developers, QA automators, and DevOps experts • Report to the team manager • Design, install, and maintain enterprise databases in development, staging and production environment • Implement database security and maintain periodic upgrades • Execute database activities such as upgrade, backup, recovery, migration, etc. • Diagnose and troubleshoot database issues • Ensure timely performance tuning and preventative maintenance • Collaborate with other team members following scrum practices

• Provides technical direction for DBMS standards such as software delivery, patch policies, database tuning, performance recommendations, and application design recommendations. • Designs, recommends, and implements backup and recovery policies and procedures. • Designs business continuity architecture and ensures it meets the needs of the business. • Review new & revised business continuity process and design. • Provides suggestions and standards for documentation that will lead to better efficiencies and information sharing within the team or across the organization. • Provides technical recommendations for advanced database components (replication, security, clustering, and partitioning). • Research and analyze available DBMS functionality and makes suggestions for implementation. • Design standard work-plans; push for automation/efficiency; drives for compliancy to standards. • Work as part of a team and provide 24x7 support when required; Identify and resolve complex database in a timely manner. • Provides technical leadership on problem calls; provide focus and drive for resolution and root cause analysis. • Opens & works tickets with DBMS vendors; helps other team members to drive vendors to resolution. • Identifies global problems and drives to correct across the ecosystem. • Provides options for resolution and drives to automate a solution. • Makes design recommendations for daily operational checks, audits, and event management. • Drives toward automation and standardization. • Provides standards for shell scripting and ensures scripts are written to standard. • Writes complex shell scripting and reusable components. • Makes suggestions for standards across the enterprise including automation & efficiencies. • Mentors & trains junior team members. • Provides technical leadership for the DBA team. • Works with cross-functional teams on designing high-performance database solutions for the value stream and platforms. • Ability to understand all system and application level concepts/components for a given value stream. • Leads technical efforts for projects & initiatives. • Designs & implements all aspects of database architectures. • Sets database organizational policies & direction (both operational and strategic). • Provides database tuning and performance analysis for value streams and platforms; ability to work closely with other teams (networking, storage, system administration, application) and make recommendations on improvements.