• Drive the design, architecture, and delivery of performant, modular, and accessible frontend systems. • Partner closely with Product, Design, and Backend teams to shape and deliver on our product roadmap. • Champion user experience through hands-on engagement with dogfooding, feedback loops, and usability improvements. • Foster a culture of technical excellence, ownership, and collaboration within a globally distributed team. • Mentor and develop engineers, helping them grow technically and professionally. • Guide initiatives that modernize our FE stack, improve reliability, and enhance performance at scale.

Role Description We are seeking a zTPF Platform & Systems Engineering Manager. Our Platform and Systems Engineering teams enhance and maintain the stability of the zTPF complexes by providing high quality technical expertise and delivery for our zTPF platform, operating systems, and database. As zTPF Platform & Systems Engineering Manager, you will work with other Infrastructure Engineering leaders and teams, zTPF Systems Engineers, Hardware Engineers, and Support teams performing daily activities ranging in complexity. You will be responsible for the leadership of teams who design, configure, test, maintain, and operate Travelport’s zTPF mainframe infrastructure. You will own and drive work efforts through all stages of the requirements, design, development, quality, and implementation life cycles. The successful candidate will be a self-motivated, talented, technical, proactive person who embraces team culture, challenges, problem solving, and has a proven track record of delivering. - Lead a growing technical team responsible for the zTPF operating system, zTPF file support, and mainframe hardware. - Provide functional leadership for critical zTPF operating system, zTPF database, and mainframe platform capabilities, including new functionality, integration of IBM APARs, and maintenance of proprietary operating system modifications and utilities. - Provide functional leadership of the mainframe hardware configuration (CPU, DASD, VTS, HMC and FICON Directors), inclusive of hardware planning lifecycles, vendor engagement for upgrades, and production support of repair actions. - Collaborate with domain subject matter experts to identify strategies and align product management roadmaps with priorities and staffing capacity. - Apply knowledge of software engineering principles and quality concepts in the design, development, and maintenance of multiple components for a diverse family of products. - Understand integration and impact on adjacent systems, as well as short and long-term impact of technical decisions. - Collaborate with key stakeholders (architecture, security, application engineering, infrastructure engineering, project management, product, quality, etc.) to ensure solutions meet business requirements, including delivery quality, cost, timelines, and compliance. - Generate, communicate, and implement ideas to improve systems and/or streamline delivery. - Responsible for relationship building with key Travelport strategic customers. - Deliver production support services, including monitoring, troubleshooting, problem resolution, and maintenance including escalation to vendors for service restoration and problem resolution. - Provide 24x7 on-call availability and support as a point of escalation for team members. Qualifications - Proven and current experience leading teams that develop, deploy, and support zTPF operating system, zTPF database, and/or zTPF communications functions and associated infrastructure. - Lead and manage performance of direct reports to create a high performing team and proactively grow capabilities and develop talent. Ensure team goals and commitments are delivered. - Manage operating model, timelines, budgets, and growth of team members leveraging corporate management tools – i.e. Jira, PPM, OpenBlend, etc. - Proficient written and verbal communication skills with ability to communicate technical information in a clear and succinct manner. - Executive presence and comfortable presenting with all levels of management. - Strong negotiation, project management, task delegation, and organizational skills. - Self-motivated with ability to multi-task and embrace an ever-changing environment, competing priorities, and high expectations. - Strong desire to spend time with customers and integrate feedback in future work efforts. - Understanding of IBM software and hardware technologies - architecture, operating systems, database, hardware, security, compliance. - Conceptual understanding of zTPF control program internals and zTPF database management. - Logical understanding of zSeries hardware – Central Electronics Complexes (CEC), Direct Access Storage Device storage (DASD), Virtual Tape Server storage (VTS), Hardware Maintenance Consoles (HMC), FICON Directors and other peripheral hardware. - Ability to navigate adjacent systems such as z/VM, z/Linux, and z/OS. - Knowledge of zTPF development and testing tools, such as zTPFGI, IBM Toolkit, CP trace, z/Linux, maketpf, VPARS, VTAPE. - Strong technical aptitude with strong problem-solving and critical thinking skills. - Knowledge of ITIL principles and processes. - Are always ready to give it your all and deliver high quality work. - Excited to use your creativity and innovative thinking to try new things. - Take responsibility and own your work. - Are courageous and ambitious to challenge what’s been done before. Benefits - All jobs are eligible to participate in our bonus program with payouts subject to individual and company performance. - Comprehensive benefit program that includes medical, dental, vision, employer paid Disability and Basic Life Insurance, Voluntary life options, and a competitive 401(k) match. - Generous paid time off policy and an annual volunteer day off. - New Child leave policy: birthing parent receives sixteen weeks of paid time off, non-birthing parent receives eight weeks of paid time off.

• Lead, mentor, and grow a team of 6 infrastructure engineers • Drive infrastructure scalability, resilience, and operational excellence initiatives • Maintain a strong hands-on technical involvement in architecture, debugging, automation, and incident management • Own and manage the team’s on-call rotations and incident response processes • Define and monitor operational KPIs, SLIs, and SLOs for infrastructure reliability and performance • Build and optimize financial governance around infrastructure and cloud costs • Drive initiatives toward zero-downtime deployments and highly available distributed systems • Improve observability, monitoring, alerting, and incident management practices • Collaborate closely with Product and Engineering teams to support platform scalability and performance requirements • Lead post-mortems and root cause analyses to continuously improve platform reliability • Foster a strong engineering culture focused on ownership, collaboration, automation, and continuous improvement • Contribute to long-term infrastructure and platform strategy

Role Description The Director, Product Engineering is responsible for leading the architecture, development, delivery, maintenance, and support of EDETEK’s software platforms and products across eClinical, Clinical Informatics, and biometrics-related solutions. This role will lead the product engineering organization and work closely with various teams to deliver scalable, secure, compliant, and high-quality software products for the life sciences industry. - Lead and scale the product engineering organization responsible for EDETEK software products supporting eClinical, Clinical Informatics, data integration, review, analytics, and biometrics workflows. - Provide technical and organizational leadership to multiple engineering teams, including software developers, architects, engineering managers, and technical leads. - Define and execute engineering strategy, technical roadmap, delivery model, and resource plans aligned with company product goals and business priorities. - Oversee software architecture, system design, coding standards, release management, performance optimization, maintainability, and technical debt reduction. - Drive the design and development of enterprise-grade platforms and applications using modern software engineering practices and secure SDLC processes. - Serve as a senior technical leader with strong understanding of Java-based enterprise application development, SAS-based clinical and statistical programming environments, and R-based analytical and data science workflows. - Partner closely with Product Management, Biometrics, Clinical Data Management, Statistical Programming, Regulatory, and Operations teams to translate domain and client requirements into scalable technical solutions. - Support development of products and capabilities relevant to clinical trial technology, including areas such as EDC, data integration, clinical data review, SDTM, ADaM, TLF generation, analytics, reporting, and regulatory-supporting workflows. - Ensure software solutions are designed and maintained in accordance with relevant requirements for security, privacy, auditability, validation readiness, and quality in regulated environments. - Establish and track engineering KPIs, quality indicators, delivery metrics, and team performance measures to improve predictability and execution. - Build, mentor, and retain high-performing engineering teams. Develop managers and senior contributors and create a culture of ownership, collaboration, accountability, and continuous improvement. - Lead hiring, workforce planning, organizational development, and performance management for the engineering function. - Collaborate with QA and Validation teams to ensure appropriate documentation, testing discipline, traceability, and readiness for internal and external audits. - Partner with Cloud Engineering, DevOps, and Security teams to strengthen platform reliability, scalability, observability, disaster recovery, and operational support. - Guide investigation and resolution of critical technical issues, customer escalations, and production support challenges. - Drive engineering excellence in Agile execution, CI/CD, test automation, code review, documentation, and secure development practices. Qualifications - Bachelor’s degree in Computer Science, Software Engineering, Bioinformatics, or a related field. Advanced degree preferred. - 12+ years of progressive experience in software engineering, including significant leadership responsibility in product development organizations. - 5+ years of experience leading large engineering teams, including multiple teams or managers. - Strong technical background in Java, SAS, and R, with the ability to engage deeply in system architecture, design review, technical problem solving, and engineering strategy. - Solid experience in the life sciences industry, particularly in organizations developing and supporting eClinical, Clinical Informatics, biometrics, clinical data, or regulatory-supporting software solutions. - Prior experience with or in companies comparable to Medidata, Veeva, Medpace, or other clinical technology providers is strongly preferred. - Proven success delivering complex, enterprise-scale software platforms with demanding requirements for scalability, reliability, security, and compliance. - Experience with cloud-based environments, APIs, distributed systems, databases, CI/CD pipelines, and modern software delivery practices. - Strong understanding of software quality systems, validation expectations, SDLC controls, audit readiness, and compliance considerations in regulated environments. - Demonstrated ability to lead globally distributed teams and collaborate effectively across functions. - Excellent communication, leadership, and stakeholder management skills. Preferred Qualifications - Experience with eClinical and Clinical Informatics platforms such as EDC, CTMS, RTSM/IWRS, eCOA, eConsent, safety systems, data review platforms, integration hubs, or regulatory analytics tools. - Familiarity with clinical trial data standards and biometrics workflows, including SDTM, ADaM, TLFs, metadata-driven design, and statistical reporting processes. - Experience supporting products used in regulated clinical trial environments with expectations for traceability, controlled releases, and validation support. - Experience with AWS or other major cloud platforms. - Experience modernizing legacy systems and leading platform transformation initiatives. - Familiarity with enterprise integration and API-first product architecture. Core Competencies - Engineering leadership - Strong technical judgment - Strategic planning and execution - Team building and organizational development - Cross-functional collaboration - Product and customer focus - Quality and compliance mindset - Operational rigor - Continuous improvement Leadership Expectations - Lead with technical credibility, clarity, and accountability. - Balance business priorities with sustainable architecture and long-term platform health. - Build strong partnerships across Product, Biometrics, QA, Validation, Cloud Engineering, Security, and customer-facing teams. - Create an environment that promotes innovation, disciplined execution, and high-quality delivery. - Develop a strong engineering culture centered on ownership, learning, transparency, and results. Benefits - Choice of comprehensive Medical, Vision and Dental Insurance plans - Paid vacation time and sick days - Corporate holidays annually - Participation in the 401K Plan - Comprehensive perks and discount programs for AAA, wholesale, insurance, Rx, fitness, pets, entertainment, etc. - Health Advocate and Employee Assistance Program Location This is a remote position, and we are open to candidates based in the United States. Equal Opportunity Employer Statement EDETEK is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status or any other status protected by applicable law. This policy applies to all terms, conditions and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination. Whenever possible, the company makes reasonable accommodations for qualified individuals with disabilities to the extent required by law.